Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopping with amazon is so easy and I trust the sight which helps. I always have a full basket and pay for things when I can. They never empty my basket so I can go back and purchase things I’ve put in at my own convenience. The deliveries are always fast and on time. Never had a problem. I would recommend shopping with amazon to anybody”

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Posted 6 years ago

“Super fast shipping and great customer service!!!”

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Posted 6 years ago

“I like to use Amazon as I find them very trustworthy, Hassle free and quick in delivering your order.”

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Posted 6 years ago

“Amazon are awsome company they do not lie to you.”

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Posted 6 years ago

“Service a speed of delivery”

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Posted 6 years ago

“gran variedad de productos y gran servicio”

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Posted 6 years ago

“excellent customer and product service...top marks A*”

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Posted 6 years ago

“Nice quality the phone case that i bought. Always recommended”

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Posted 6 years ago

“They always do!”

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Posted 6 years ago

“Amazing as always, high quality, fast delivery.”

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Posted 6 years ago

“I love shopping from amazon online”

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Posted 6 years ago

“Always very good delivery and fast to rectify problems”

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Posted 6 years ago

“I love this site I can find everything I want & at a reasonable price, ordering is easy & delivery is quick. “If you want it you can find it at Amazon” I always recommend Amazon to anyone & everyone.”

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Posted 6 years ago

“By the quality of products”

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Posted 6 years ago

“Item was not going to be on time so they were gracioius enough to compensate me $15. Thank you!”

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Posted 6 years ago

“Quick delivery because of Prime”

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Posted 6 years ago

“Very pleassed about the recent purchase that arrived just 1 day after,also the prices are amazing and competitive.”

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Posted 6 years ago

“Excellent service very fast delivery will order again”

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Posted 6 years ago

“Fantastic service as always.”

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Posted 6 years ago

“I bought some live indoor plants from the website and they arrived in excellent packing and condition. Previously I had bought plants from another website and the plants were totally damaged and badly packaged.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews