Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,791 Reviews

74 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,791 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought a dishwasher, which has been very good and it was definitely value for money.”

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Posted 7 years ago

“they had affordable prices and a wide range of options i could pick from”

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Posted 7 years ago

“Quick and efficient delivery of cheap products”

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Posted 7 years ago

“i saw the baby bouncer i had been wishing for to buy for my baby”

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Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

“Amazon hasn't let me down. Everything I hwve ever searched for, they've been able to accommodate my very need. Reliability, price and expiticious. How could anyone go wrong.”

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Posted 7 years ago

“Best price and easy to use App (Android). Keep up the good work!”

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Posted 7 years ago

“Delivered as promised”

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Posted 7 years ago

“Got order right. Affordable”

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Posted 7 years ago

“goods arrived on time and as ordered, On the one occasion I had to return an item (because it was too big )it was easily done with no fuss and the reolacement arrived the next day with a full refund for the original item”

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Posted 7 years ago

“I have been a loyal Amazon for a number of years and am very satisfied with the service and quality. I will remain a Amazon customer and refer my friends and family all the time. Thank you Amazon”

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Posted 7 years ago

“Bought a new cover for cantilever umbrella. Good value and fits perfectly.”

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Posted 7 years ago

“Always good choices, quick and easy delivery”

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Posted 7 years ago

“We bought a model truck for a friend forced to be home because of cancer. He’s a builder and we thought it would be keep busy when fe felt good enough to do a little activity. He loves the truck but the glue we bought him for it on Amazon isn’t holding. It keeps falling apart. It’s frustrating. I’m irritated that we had to buy glue suggested by the company separately and that it doesn’t work. The truck is fine otherwise.”

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Posted 7 years ago

“Very fast delivery”

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Posted 7 years ago

“They are awesome”

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Posted 7 years ago

“Brilliant. Easy and painless!”

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Posted 7 years ago

“Great products Easy returns Always on time”

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Posted 7 years ago

“fast and easy AAA+++”

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Posted 7 years ago

“Very good experience, the shipment was fast and the package was well protected.In case of change of opinion, the refund will be made immediately on the payment card registered at the time of the order, in 48h only. I speak from experience, because it happened to me once, for the purchase of a product that does not comply with its description. For further information, I have been a customer with Amazon for 5 years.”

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Posted 7 years ago

Amazon India is rated 3.9 based on 1,791 reviews