Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

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Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love love love amazon. I live in the boone docks of the united states. The closest walmart is 30 mi away so the necessity amazon brings to mine and my families life is so so much appreciated. And sure there has been a hiccup or two. But so what noone is perfect. I still pay for my yearly subscription for prime! It is totally worth it especially if you ha e alot of things sent to your front door. Not to mention prime movies prime music. Free shipping are you kidding!!! And no I'm not endorsed by amazon. I just love it that much. I'm a real living breathing everyday mom! Pay your dues for prime! Seriously tho!”

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Posted 6 years ago

“Very fast shipping. Terrific!”

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Posted 6 years ago

“Amazon sells nearly everything. It is a very cheap and affordable place to shop. I PUT £100 INTO MY AMAZON ACCOUNT THEN THEY LOCKED IT SO NOW I HAVE LOST MY £100 SO BE AWARE DONT PUT YOUR CARD DETAILS INTO THIS SITE! terrible!”

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Posted 6 years ago

“excellent service as always well packaged”

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Posted 6 years ago

“I have purchased some items from Amazon but not very much as I can get most through Walmart.com for less money and always deliver to the local store for free.”

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Posted 6 years ago

“My orders are always great and arrived on time”

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Posted 6 years ago

“Amazon prime is fantastic! The delivery service is great always on time and deliver Sundays Easy to cancel a product you've ordered even it's already been despatched Highly rated”

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Posted 6 years ago

“Always a great service and delivery.”

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Posted 6 years ago

“Good services but the delivery came a little late”

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Posted 6 years ago

“Coming from a country where Amazon is not easily accessible I got the chance to use the site whilst in the UK. Was blown away by the ease with which I was able to browse, compare, select, purchase and have delivered the next day. Fantastic experience now just wish it was available in my home country.”

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Posted 6 years ago

“Always have what you are looking for”

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Posted 6 years ago

“They had the best price and se value and i dont have to go in a store”

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Posted 6 years ago

“I love ordering from Amazon, I have never had a problem with any merchandise that I've ordered and the representatives are very nice and always provides great customer service”

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Posted 6 years ago

“Amazon is very addicting and so easy to use , we have been members since 2002 and it just keeps getting better every year, there is nothing that Amazon doesnt have.”

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Posted 6 years ago

“The best online shop!”

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Posted 6 years ago

“quite simple, attentive and fast. And the itens arrive very soon.”

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Posted 6 years ago

“Replaced book which had been damaged in the post without quibbles or having to send the damaged book back. Excellent customer service.”

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Posted 6 years ago

“I just bought a new smartphone. It was the cheapest price on Amazon and they delivered it to me after 2 days!”

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Posted 6 years ago

“We bought a dishwasher, which has been very good and it was definitely value for money.”

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Posted 6 years ago

“they had affordable prices and a wide range of options i could pick from”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews