Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon are brilliant-I love Amazon seriously-when you order anything you know that Amazon will not let you down! Big shout out for the superb Amazon”

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Posted 6 years ago

“my favorite store”

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Posted 6 years ago

“Book came very quickly and in good condition”

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Posted 6 years ago

“Delivered my product one day after purchase in excellent condition. Easy click through process to buy and large number of customer reviews to refer to.”

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Posted 6 years ago

“excellent delivery and if you've got any problems it gets sorted right away and there very helpful if you need any help”

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Posted 6 years ago

“Expansive choice of goods and fairly swift delivery!”

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Posted 6 years ago

“Recently set up an Amazon account and I've got a few items over the past couple of months very good delivery times and quality items only gripe is that they automatically sign me up to Amazon Prime which I did not want and tried to charge me the £80 yearly fee”

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Posted 6 years ago

“Next day delivery of prime products, consistently.”

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Posted 6 years ago

“Completing my order in a timely manner shipping it quickly and having it correct great customer service”

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Posted 6 years ago

“Quickly delivered my St Johns Bay coffee k cups.”

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Posted 6 years ago

“Happy happy happy”

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Posted 6 years ago

“Offered prime delivery and always arrived when they said. Even asked for the delivery driver to drop the package in a secret place and it was there when i came back. Much appreciated great help. Thank you.”

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Posted 6 years ago

“Good website and clear feedback on deliveries Fast delivery and good service”

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Posted 6 years ago

“If rate them more than five if I could I've been a long term customer of theirs and am always delighted at the speedy way they handled my orders from start to receiving my requirements”

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Posted 6 years ago

“Prompt delivery , vast range of products prime membership offers many advantages”

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Posted 6 years ago

“Is cheaper in shops”

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Posted 6 years ago

“I have been really happy recently with Amazon. As I can't get out often to ill health I have visited the site for Christmas presents for the girls. They had a massive 1p deal which has helped massively with the bank. Trustworthy site and fantastic communication.”

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Posted 6 years ago

“Very fast delivery and always keep you informed of how your order is progressing”

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Posted 6 years ago

“Always has what i require at great prices and a great delivery service.”

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Posted 6 years ago

“Good range”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews