Amazon India Reviews

Name: Amazon India
Rating: 3.81

3.8 Rating 1,820 Reviews

73 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.8

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 10th November 2025

171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with an order I placed and they sorted it out very promptly.”

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Posted 7 years ago

“All items were delivered on time and when need to return a item it's a easily process.”

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Posted 7 years ago

“Always perfect delivery fast and easy website”

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Posted 7 years ago

“easy to purchase items, great website and fast delivery always on time”

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Posted 7 years ago

“delivered exactly what was ordered, when they said, was able to track”

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Posted 7 years ago

“Amazon are good, Any issues they sort it out no problem.”

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Posted 7 years ago

“I was short of money and they waited for me to come back with the money. I was so thrilled when I could get my computer laptop that I went and paid and nicely they did not make me feel small being such a big company they made me feel nine feet tall.”

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Posted 7 years ago

“Fantastic customer service, great communucation, prompt delivery, easy returns, highly recommended”

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Posted 7 years ago

“Rien à redire sur ce site on trouve tout ce dont on a besoin à bon prix et les délais de livraison sont au top je commande les yeux fermés sans aucune crainte”

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Posted 7 years ago

“Needed a travel razor and found just what I was after”

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Posted 7 years ago

“Prompt delivery times! Tracking progress within the hour very handy! Helpful with any issues!”

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Posted 7 years ago

“Always get top notch customer service with them, happy to buy from there even if a little more expensive as you know they look after you”

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Posted 7 years ago

“the order was right but delivered to right name but wrong address”

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Posted 7 years ago

“Love this website so easy excellent prices and products and have dealt with refund very quick and professional I have my wish list which makes birthday and Christmas easy for family to buy stuff that I like and also for me to buy for my family .”

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Posted 7 years ago

“Ordered a lunch box and a backpack and shipping was amazing”

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Posted 7 years ago

“I've just bought Amazon prime and it's even better now it's been on a special offer”

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Posted 7 years ago

“Great quality and very fast delivery.”

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Posted 7 years ago

“good price turned up on time very happy”

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Posted 7 years ago

“Great service, handy easy to use. Fast delivery”

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Posted 7 years ago

“Easy to find things and good prices”

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Posted 7 years ago

Amazon India is rated 3.8 based on 1,820 reviews