Amazon India Reviews

Name: Amazon India
Rating: 3.85

3.9 Rating 1,790 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 5 star review on 6th August 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using for years, and if anything goes wrong (which is very rare) the customer service has to be the best in the business, my go to site for anything and everything, will be a life long customer.”

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Posted 6 years ago

“I trust Amazon”

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Posted 6 years ago

“Prime delivery is always on time and great customer service.”

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Posted 6 years ago

“Great products and service”

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Posted 6 years ago

“On Amazon I tend to buy products I cannot find on 'The High Street'. The ease of ordering from home with often free delivery is great. My Wish List is filling up so I will be placing an order again soon.”

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Posted 6 years ago

“Really good website and easy to order from!”

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Posted 6 years ago

“It's simple and efficient. Speedy delivery. I always get what I ordered.”

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Posted 6 years ago

“Amazing shopping website”

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Posted 6 years ago

“always have what I want with prime shipping”

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Posted 6 years ago

“A fast delivery service with free postage.”

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Posted 6 years ago

“Delivery is prompt and the product in perfect condition. Have purchased many items and always received excellent value.”

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Posted 6 years ago

“I always get good service from my Amazon purchases”

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Posted 6 years ago

“Love amazon and their range of products. I use it several times a week and as a prime customer I get fast delivery and great TV services.”

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Posted 6 years ago

“Fantastic site .I struggled to find 1kg weights at a reasonable price . It was not until I logged onto Amazon there they were! Fantastic”

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Posted 6 years ago

“very good”

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Posted 6 years ago

“very quick service first class world class service professional attitude to customers services quick at resolutions and packaging.”

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Posted 6 years ago

“Great delivery times and great choice of products at extremely reasonable prices. Only thing I don't like it the add on items where you need to spend £20? Whenever I see this I go and search another company instead.”

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Posted 6 years ago

“take great care how your items get to you”

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Posted 6 years ago

“Perfect quality and good price”

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Posted 6 years ago

“I purchased 1 mtre of Red felt as our craft group are making poppies for a display in November for the 100years since the first world war. We are sewing poppies and knitting poppies. Order executed very promptly as always.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,790 reviews