Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always get top notch customer service with them, happy to buy from there even if a little more expensive as you know they look after you”

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Posted 6 years ago

“the order was right but delivered to right name but wrong address”

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Posted 6 years ago

“Love this website so easy excellent prices and products and have dealt with refund very quick and professional I have my wish list which makes birthday and Christmas easy for family to buy stuff that I like and also for me to buy for my family .”

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Posted 6 years ago

“Ordered a lunch box and a backpack and shipping was amazing”

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Posted 6 years ago

“I've just bought Amazon prime and it's even better now it's been on a special offer”

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Posted 6 years ago

“Great quality and very fast delivery.”

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Posted 6 years ago

“good price turned up on time very happy”

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Posted 6 years ago

“Great service, handy easy to use. Fast delivery”

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Posted 6 years ago

“Easy to find things and good prices”

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Posted 6 years ago

“Free next day delivery makes me come back to amazon every time”

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Posted 6 years ago

“Quick and easy with fast delivery”

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Posted 6 years ago

“Always found most items I needed, service very quick from Amazon and they are always very helpful when I have had any issues with 3rd party sellers.”

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Posted 6 years ago

“Amazon are one of my favourite shops, they have everything you could want and at very good prices, they have a no-fuss policy so that if something arrives late, or damaged they will replace it immediately or refund your money. If you become a Prime Customer you can get Free Delivery on so many items that it more than pays for the Subscription to become a Prime Customer, also you are able to look at books for your Kindle or other devices you read on and can also buy cheaper books too, you are also able to once a month have a book of your choice Free, so for readers it is great, I have never had any problems with Amazon, they are an extremely courteous company and will do anything to make your life easier and you want for nothing. I have saved so much money with Amazon on Day to Day purchases from the Parlour Box system, again this is your usual items, you choose as many as you want to fill a box, it is delivered and there are all your items to use straight away, there are also Special Offers on Parlour Box, that if you choose 4 items from their recommendations you would get your Parlour Box Free, so again, it is a win-win situation all the way. I would strongly recommend Amazon to everyone, you will be amazed what you can get online from them, and there really is not another store that I feel can offer the wide range of items, prices and delivery. I am an avid fan of Amazon and have enjoyed and will continue to enjoy their great services.”

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Posted 6 years ago

“Good service. Early or on time delivery. Great Products/Brands. Really from A to Z home needs are met.”

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Posted 6 years ago

“If I have any queries they are resolved within days. The delivery service is very good and I feel confident if I place an order it will be delivered in a reasonable timescale”

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Posted 6 years ago

“I recently purchased a Yoga DVD from Amazon. I am really pleased with this DVD because not only does the Yoga help me to relax, it also has face exercises which help to keep my skin subtle and smooth.”

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Posted 6 years ago

“Unparalleled service”

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Posted 6 years ago

“always a good service from this company”

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Posted 6 years ago

“did many purchases and complications handled very well buy Amazon support team... I will recommend them... be the fast delivery is getting less fast... so they need to get the fast standard back again :-)”

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Posted 6 years ago

“Have been using for years, and if anything goes wrong (which is very rare) the customer service has to be the best in the business, my go to site for anything and everything, will be a life long customer.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews