Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

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“I trust Amazon”

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Posted 6 years ago

“Prime delivery is always on time and great customer service.”

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Posted 6 years ago

“Great products and service”

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Posted 6 years ago

“On Amazon I tend to buy products I cannot find on 'The High Street'. The ease of ordering from home with often free delivery is great. My Wish List is filling up so I will be placing an order again soon.”

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Posted 6 years ago

“Really good website and easy to order from!”

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Posted 6 years ago

“It's simple and efficient. Speedy delivery. I always get what I ordered.”

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Posted 6 years ago

“Amazing shopping website”

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Posted 6 years ago

“always have what I want with prime shipping”

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Posted 6 years ago

“A fast delivery service with free postage.”

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Posted 6 years ago

“Delivery is prompt and the product in perfect condition. Have purchased many items and always received excellent value.”

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Posted 6 years ago

“I always get good service from my Amazon purchases”

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Posted 6 years ago

“Love amazon and their range of products. I use it several times a week and as a prime customer I get fast delivery and great TV services.”

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Posted 6 years ago

“Fantastic site .I struggled to find 1kg weights at a reasonable price . It was not until I logged onto Amazon there they were! Fantastic”

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Posted 6 years ago

“very good”

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Posted 6 years ago

“very quick service first class world class service professional attitude to customers services quick at resolutions and packaging.”

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Posted 6 years ago

“Great delivery times and great choice of products at extremely reasonable prices. Only thing I don't like it the add on items where you need to spend £20? Whenever I see this I go and search another company instead.”

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Posted 6 years ago

“take great care how your items get to you”

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Posted 6 years ago

“Perfect quality and good price”

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Posted 6 years ago

“I purchased 1 mtre of Red felt as our craft group are making poppies for a display in November for the 100years since the first world war. We are sewing poppies and knitting poppies. Order executed very promptly as always.”

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Posted 6 years ago

“So easy to order and pay and delivery is always delivered on or around the estimated date”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews