“Orderd from Germany via Internet. Payed before Shipment. Money is gone but the Order never came.
Several Kontakts via e- Mail were ignored!!
Thanks, but never agein American Soda!!!”
“Didn't even get my order , noting arrived to my house. I contacted them and no reply. Countless emails and still no reply
I even called them and no answer. I ordered my items at least 3 weeks ago. Overall communication is terrible. Funny enough they were communicating with me well until the money left my account.”
“Order arrived quickly but items missing and they didn't pick this up until I pointed it out. After my Christmas order never arrived then mistake made on this order I am not impressed.”
“I have ordered from this company 3 times now. The first time my experience was wonderful. I revived my full order. The last 2 times that I have ordered from them parts of my orders have been missing. The last two times I have also ordered from them is when I've been buying birthday presents. I have never revived an explanation as to why this has happened either. When I e mailed the company about where my missing order was I didn't hear anything back.”
“Placed on order for a drink, said 3-5 working days delivery. 7-8 working days later and we still hadn't received anything. I called and they said they would call me back. Nothing. Next day I call again, told I'll be called back within an hour. again, nobody calls me. Eventually someone calls and says it's been 'lost in transit'. Not good enough.”
“Received my order, large part of it incorrect. Order #400110369
Rang 3 times and left messages, always straight to answer phone so clearly no one answers ever. Sent 3 emails asking for someone to call me.
I will never use you again and am telling everyone I know not to either.
Diabolical service.”
“They weren't what I expected, I had ordered a Pepsi throwback which I had before and came in a white retro can and the one I had delivered was in a blue van and tasted nothing like. It was a disappointing experience.”