“I still am yet to receive my order nearly a week later. I am unable to track it but received somebody else's order instead- which contains nothing which I ordered!
I have tried to contact but the phone forever goes to voicemail and my email has not been responded too.
I spent a lot of money with nothing to show for it!”
Hello Becca. We're very sorry to hear about your issues. Our customer service team is on hand to sort this out for you on 0161 359 3655 Mon-Fri between 9 and 5. Alternatively, please email customercare@americansoda.co.uk and we will get back to you within those same hours.
Our apologies again for the problem with your order.
The American Soda Team
“Easy app and website to use really quick delivery. A great range of American products. If you love American foods as I do then this shop / site is really recomended.”
“The order came faster then I expected it too & they were in good condition and packed with things that didn't ruin the boxes also amazing prices. Thank you American soda :)”
“Placed my order on black Friday and everything I ordered arrived in perfect condition the next day. My only slightly negative comment is the fact that a lot of the items were out of stock online when I placed my order but I guess that's a sign of how popular this site is.
I've purchased from you in the past and will continue to do so.”
