American Soda Reviews

Name: American Soda
Rating: 4.07

4.1 Rating 2,151 Reviews

76 %

of reviewers recommend American Soda

4.1

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 1 star review on 31st May 2025

Mary John

American Soda 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to say your customer service people are great but the courior company you use are rubbish and it has put me off orders for a while.”

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Posted 9 years ago

“Good known products, very quick and low cost shipping, Thx a lot!”

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Posted 9 years ago

“Fab selection of products and fast delivery! Will definitely be ordering again!”

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Posted 9 years ago

“Hello, you guys used to be great, but have suffered lately. Firstly your products are out of stock for months and months, if you never intend to have them you should remove them from your website. in particular I would say Jiffy biscuit mix and Duncan Hines brownie mix. Also I ordered biscuit mix recently and you didn't send it because you said you were for some weird reason getting a paypal echeck. I ordered on the same day from another American food site, got the same email but they had already sent the products. then you said by the time you got around to it, that the biscuit mix was out of stock. This isn't an isolated incident. As I say you used to be great but things have slipped to the point I am likely to not order from you again.”

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Posted 9 years ago

Hi Marilyn. Thank you for your review and feedback. Regarding stock, we are in the process of removing those items we don't think we will be able to get again, so we'll be much more streamlined in future. Our biggest challenge is stock, both in terms of what we can get and how much of it - it's never the same, week to week! With regard to the problems with ordering, we're very sorry for this and we do hope you'll give us another chance.

Posted 9 years ago

“Speedy delivery and excellent communication.”

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Posted 9 years ago

“This was my first time shopping with American Soda and it was great. The app was easy to use and the delivery was quick the products were fantastic (the cheestos were finished within a day!) Will definitely be shopping here again”

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Posted 9 years ago

“Great company, affordable prices, quick delivery for online purchases. But could do with more variety of foods”

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Posted 9 years ago

“Easy to use website and fast delivery.”

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Posted 9 years ago

“Everything OK, shipping just took a few days...”

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Posted 9 years ago

“Quick and easy to shop online. My order was processed quickly and arrived promptly. A great variety of products and the prices are reasonable. My soda and chocolate bars arrived well packed and were perfect!”

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Posted 9 years ago

“Easy to order and swift receipt of goods. Will be ordering again in the very near future”

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Posted 9 years ago

“It's the second time I order at american soda! Order and delivery are always very good without any major problems. I would recommend to sent an email as soon as the Order is sent! And I've noticed that the expiry date is always very short... that it's!!”

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Posted 9 years ago

“Nice! Fast delivery and great Product”

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Posted 9 years ago

“Very satisfied with the internet site. Orders are promptly shipped and well packaged. I really like the service provided.”

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Posted 9 years ago

“Speedy delivery. My little bit of america in a box. Thanks. Made me very happy.”

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Posted 9 years ago

“Please keep selling USA goods. If you decided to increase your 'items' it would be great. Keep it up.”

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Posted 9 years ago

“I have always loved ordering from you l know the products r quality goods. Thank you Carol”

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Posted 9 years ago

“Great products, good prices, fast reasonably priced delivery.”

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Posted 9 years ago

“Even though support were very kind and quickly resolved the issue. The state of the package was awful, the courier they used was very impatient and couldn't wait for my housemate to walk from the kitchen to the front door and decided to throw the package onto my blue bin which was over a high wall despite the package clearly marked Glass. Cans were destroyed,glass bottle leaked, food items ruined because of leakage and crisps all broken.”

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Posted 9 years ago

Rest assured we will be raising this individual's behaviour with the courier in question. Very glad we were able to sort you out with a fresh delivery. I hope you choose to shop with us again.

Posted 9 years ago

“Fantastic as ever! Easy to order and quick delivery! can't fault it!”

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Posted 9 years ago

American Soda is rated 4.1 based on 2,151 reviews