We're sorry that you aren't completely happy with the fit of our tops. Thank you for your feedback, we'll pass it along to our design team. Feel free to contact our customer experience team if you have any questions!
Additionally, if you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff
“That’s company is amazing! I’m 7.1 guy and was always struggle to find quality clothes to fit my size. Thanks that you are making good looks for tall people!”
“One pair was for my granddaughter.. she loved them… said . First time any pants was long enuff… I’ve not worn mine yet .. but I know I’m goina love them”
“There’s got to be some sort of labeling error with these pants. I usually wear a size 14 or 16 (if I want a little extra room), but these pants are more like a size 6.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“The quality of the pants are very good and the length is amazing. I was having a hard time finding 34" inseam sweatpants for my son so I was happy to find them at American Tall. But the waist sizing was terrible. My son is a 29" waist and wears a size medium in all other brands. He likes his pants to fit a bit loose. The medium sized sweatpant was ridiculously big compared to all other brands' medium size we compared against (Adidas, Nike, Hollister, Abercrombie). We washed a pair hoping they'd shrink but still too big. So we returned the second unwashed pair for a small. These ended up ridiculously small and pretty snug but still wearable. After washing they got even more snug. I think the problem is the medium waist was too big. Please adjust your sizing so there isn't such a big difference between medium and small. I really liked the product otherwise and the size exchange was easy.”
“I love these pants! My whole life I have had issues with finding pants long enough. I am 5'11 and 158lbs, I origianlly bought a pair that was too big, but their exchange process is so easy and seamless. It wasnt hard or stressful at all. I will be ordering again! The quality is awesome and the fit is so good! I dont have much of a butt but even still it looks good in these pants. Im happy I found this company.”
English
