“great product , bit confused with sizing
I am 6'6" , ordered extra tall L , fits good
Another model of pants is too long in the same configuration ( ...never had longer than I need pants in my life ) , ordered several pairs”
“I use this website consistently for clothing for work and especially their jeans. The only thing I hate is that the jeans I want are always sold out LOL. Perfect website for tall people.”
“I have purchased for my 6'10" son form American Tall since they first startied coarrying Extra Tall 2XL 38 inch inseam sizes. He has a closet full of their clothes. Sadly, the same cannot be said for me. At 6'4" I am an Extra Tall in Womens clothing; however, the inseams on Extra Tall for women are 37"--too short for me, especially with any heel. The real issue though, is that this company does not offer 2XL or size 20 in women's Extra Tall pants. This makes no sense. They do it for the extra tall men (2XL and up to 40 inseam). Let's get ALL the sizes offered in Extra Tall women's wear.”
We're sorry for your experience. Our items have been fit-tested by our models as well as tall people in our community. The item may fit slightly different depending on each person's measurements.
We thank you for your feedback, and will forward it to our team. Please feel free to contact our customer experience team if you ever have questions.
“I already have a pair of these. Are starting to show wear in spots where my phone and wallet rub. Ordered the exact same pair in the same size. I can barely get the new pair on. Not even close to the same size. Sending them back”
“Amazing to have so many options in a 38" length. The light weight 5 pocket pants are great. The actual jeans are a little heavy for my liking, but fit great.”
“Great and comfortable pants! The company was very responsive to my questions. I'm so used to buying XL to get the length but they were too big. The exchange was easy. The large tall are perfect!”
“The products are good but the customer service is not. Once you manage to hook up with a real person, the service is OK, but prior to that, it's horrible. It's no small accomplishment to contact a person and you are not allowed to actually speak to a person ever. I'm also disappointed that a company called American Tall sells only products made in China. Also, sizing is wildly inconsistent and there is no way to know that until you try on the clothing.”
We appreciate the feedback, it will be forwarded to the concerned teams. Our AI Assistant is helpful for commonly asked questions, however, is ready to pass you off to a live agent (within working hours) or create an email ticket if prompted.
Additionally, we understand it can be difficult to find your size while online shopping, so we offer size recommendations from our Fit Experts! Please feel free to reach out to our customer experience team, they'd love to help!
“This will probably come across as cliche to say, but American Tall has changed my husband and my life. I’m 6’ tall and my husband is 6’8, so naturally clothes were not created to fit us. Also, being teased in middle school for wearing ‘high waters’ has always left me insecure about my pants not being long enough. However, ever since finding this company, I never had had to worry about length or pay extra to have the length taken out. It’s incredible to buy clothes online, and then when they come in, they actually fit you. I’ve recently started buying all the work trousers/pants for my corporate job and they are insanely comfortable on top of being a great length. I’m only needing to buy the ‘tall’ even for flats and I buy the ‘extra tall’ for pants I plan to wear with heels. This brand is fantastic and I am so thankful for them. I’ll be a lifelong customer, no doubt.”
We're sorry that the material isn't what you were expecting. Thank you for your feedback. Please contact us if you would like suggestions for other styles you may prefer.
“Great to find a new option for tall people. Many stores have discontinued their tall options so very pleased to have this one!
Speedy delivery and great quality...I am an instant fan.”
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