“The clothes was way too small and it’s impossible to speak to anyone. Your customer service is awful. I cannot ship it back because you are in Canada. I need a bunch of paperwork to return international product.
Call me 401-440-9976”
“I thought I did this already. I ordered extra tall because in the details about the pants, it listed the inseam as 33.5 which would be too short for me. The extra tall ended up being too long so I hemmed then and now they are fine.”
“This is the third pair of these pants I have purchased from American Tall. It has always been a problem to find workout pants that were long enough for my 6'5" frame. These are very comfortable and definately long enough. The qualiry of the workmanship and fabric of the pants is excellent. I would highly recommend them.”
“It’s great they have the size I need, but there should be free returns since it’s hard to make sure you like something without trying it on in person.”
We appreciate the feedback, and we'll pass it off to our team. We understand it can be difficult to find your size while online shopping, so we offer size recommendations from our Fit Experts! Please feel free to reach out to our customer support team, they'd love to help!
“My husband, 6'4" with an athletic build has found the M Tall tops to fit him so well! No more shirts that are short and wide! We have found athletic fit, slimmer waist line options at American Tall and are loving this site! Plus- there's always sales and the prices are very reasonable! So grateful to not have to break the bank to get clothes that fit!”
“American is pretty good. It’d be better if there was a way to get more personal contact with real people when there’s a question. But overall a great site. Buy stuff all the time because quality & prices are excellent! Fit is fabulous.”
“Ordered from twice. 2nd order the sweatpants had 2 different inseam lengths. Contacted, had to send pics with a measurement tape showing difference. I was told to keep them. They sent replacement. Again. 2 different inseam lengths. They required measurement pictures again. They then required I return both for a refund...after being told I didn't need to send back the first defaulted item. The first item was 1 day away from becoming cut off sweat shorts...what else would I use them for? The right leg was 1" shorter on the first and 1.5" on the 2nd pair. I don't have a printer and they wouldn't mail me a return label
The UPS store got it printed out for me from the email they sent me with a return label included. I emailed company to let it be known the package was on it's way. After 9 days w/o refund I began the process of contacting the company again....all previous emails were "closed out" so I had to begin a new "ticket" to generate a new email. 10 days later I finally get a refund. Btw.....the quality sure isn't worth the price!”
We're very sorry about the experience you've had! Our tickets do close if we don't get a response back in a certain amount of days. If you would ever like to see the status of your ticket, you can do so through out Help Center!
Additionally, we can see you chatted with our support team and they were able to process your refund. If you have any pending questions, please feel free to reach out to us again.
“American Tall has become my go-to for clothing.
I am tall 6’-5” and slim 190 pounds. Big and tall never fit well.
American Tall fits me perfectly. Good quality and great selection.
The color selection is expanding.
So glad I found this store.
Highly recommended.”
“I'm in love with these sweat pants. I always buy 2 pairs (in different colors) when I purchase. I'm a yoga teacher and wear them weekly. They are fitted and long...the best!”
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