“Paid extra for next day delivery. Some five days later still no.delivery. Rang them.some rubbish, which was NOT said when I paid for special delivery, about delivery within working days. Told on phone out for delivery today - now 8.45pm still no delivery. This is the last time I use animed. Though they are the cheapest on line the old saying is true in their case....you buys cheap you pays dear.”
“Paid for express delivery, on the website I was told a specific day that the product would be delivered.
The product was not even dispatched to the later of the two dates.
When I rang up to complain, some snooty woman was very unapologetic, and refused to refund the Express delivery I had paid
I would not use this company again”
“Ordered an item 22/11/14 and had an email to say it had been dispatched 23/11/14. Item hadn't arrived in a few days so emailed customer services to ask if all was ok with the order. They told me delivery can be up to 5 business days following dispatch. It has now been 8 business days and still nothing. Have emailed again today but am expecting to be fobbed off again!”
