“Ordered my set in June 2020… Today is November 2021 never received my package!!!!! Emailed them back and forth there was nothing! Nobody bothered to take care of my package. I even DMed the owner on Instagram still the same. Very disappointed!:(”
“worst experience ever
worst experience ever, not only the dresses are worth an arm and leg the shipping was terribly expensive as well and I have not received anything.
I have sent multiple emails and received only the same copy paste response that they are affected by covid.
I am also affected my covid and i would like my money back.
LIARS AND SCAMMERS don't order from them.
i truly hope no one else falls into their trap of massive sales and orders from them.
they are just taking our money and not producing my dresses.
annah only makes dresses for herself from our money posts on social media and lures people into buying...
return my money please..
i just want my money back.”
“2 orders not received since July 2020!
I sent many email, and their excuse was covid! Last emailS they told me that they will send ASAP! And no refund possible from them”
“This is a scam company. Please, everyone, report their social channels. The more reports, hopefully, Facebook and Instagram can block them. They are very active on social and remove all negative and honest comments warning others. This is a mass scam production. They pay people to write good reviews, and it's usually the same group of people. I have messaged them and they all keep blocking me as they know they are happily scamming people.”
“Fraudulent company!!
Ordered a few dresses in August, no delivery, no response to my emails, no refund.
Save your time and money, Do NOT ORDER from them.”
“ADVICE & WARNING
This is an advice for People who ordered lately please go ahead and dispute with your bank and get your money back before it's too late... You must file a report on a disputed purchase within 60 days of the statement date on which the charge appeared. After that I doubt if they can do anything for you.. and this is what annah hariri and her team want.. they will keep asking you for more time until the legal period for dispute expires and you lose your money forever.. this is exactly what happened to me and 2 of my friends we never received the order or the money ... I ordered 8 dresses in June 2020 and never received them ...my order# US78563 later changed to US95895”
“It's a calculated strategy at dishonesty. They might send you a first order to get you excited and then you will never get your 2nd even as they continue to have massive sales and serve others. Then they will respond to reviews like this online to show the public or the review site they are responding to customers but will take no further action. It's been more than a year and countless emails and reviews so trust me I understand their strategy well. And there is no way to get in touch, no telephone number, no chat line. Only emails. Calculated to not engage with customers and never fulfil orders. And since you cannot contact them you can't even get a refund. Calculated. They don't care. They had such potential. A true shame that they chose this path. US94206 is my very genuine order number and I have all the emails to prove purchase.”
“Total scam. It’s been over a year and we haven’t received anything yet. They are not responding to our e mails and we cannot get through to them via phone. So unprofessional and stole our money basically. Our order number is US86852. Please do not fall for this as we did.”
“Return my money back. It is not a way to deal with your customers. No response. I ordered from 2 months and I still didn’t receive it.
Bad service
Bad delivery
DO NOT ORDER FROM THEM”
“I ordered two dresses in August 2020. I first waited for an year thinking Covid indeed was the issue. but the constant new dress styles and sales emails being sent out whilst many thousands of dresses are still not sent out, and also no sign of any refund agreement despite 20+ emails, I am very disappointed. What a great company they could have been, but they have outdone their own lies.”
“I would give them 0 stars if I could VERY bad experience with VERY bad customer service how ridiculous on how you can’t even contact them via phone ! I ordered a package from June which has been in custom duty since then till November and had to pay a customs duty of TRIPLE my package price because I wasn’t able to reach anna hariri which is not worth it at all! Never ordering from them ever again”
“I have still not received my dress I keep emailing them n they are not responding anymore. Some guy named Jose told me a couple months ago when I first purchased it that they will urgently send it n send me the tracking no. Still no sign if this isn’t fraud then what is it. I am extremely disappointed if they can’t send me my package at least they would give me my money bk they do not keep there word at all.”
“0 stars. Do not order from this company it is a fraudulent operation. I ordered dresses in July of 2020 and have yet to receive them. A man named Jose Pires responded to an email saying a tracking number would be sent shortly. This was about the third time they said they were just about to send it. They have stolen $230 from me. The credit company cannot do anything after 1.5 years. I was willing to give them 6months due their COVID excuses. A fraudulent company that steals from Muslims wanting to dress modestly.”
“It’s been 4 months since I ordered. However, I haven’t
received my order. My order number is US119123.
They even stopped replying on my emails its really disappointing. This the worst purchase experience I have ever had in my life. They are scammers please stay away from Annah Hariri and don’t waste your.”
“It’s been more than a month since I ordered. However, I haven’t
received it. My order number is US122204.
Annah Hariri team is not even replying on emails its really disappointing.
I want my money back. Return my money!”
“Why and how is this company still running. They’re in debt to so many people (including myself)! I ordered a year and a half ago and still haven’t received my order. The fact that they’re taking new orders and still using Covid as an excuse for those who didn’t get their orders is nonsense! How is it I can order from dozens of countries around the world and I still get my order, but they’re still crying Wolf that it’s because of the pandemic and moving to another country. Oh cry me a river, a business shouldn’t be putting blame on anything but themselves! Any company or business that fails to do what they advertise should ALWAYS care about their customers first and give them some sort of incentive/discount to make up for their shortfalls. Or better yet, return their hard earned money instead of stealing it and hoping people forget about it. The most unislamic behaviour ..and they should know that Allah is watching.”
“Ordered February 2020, received some items, most incorrect size or description. other items missing. Still in october 2021 they havent resolved any issue and say keep waiting.
I am planning to lodge complaint with Dubai consumer affairs and also USA based ones.”
“Horrible service. I ordered dresses from them in July 2020. I received part of my order in September 2020. It was the wrong size🙁. I contacted them to get the correct size and check when should I expect the rest of my order.
The responded that they will correct things, but I need to be patient because of Covid-19.
I kept on following up with them. The last time I received any response from them was in February 2021.
I am not getting any feedback from them anymore!”
