“I made my order 6 months ago and I received 1 item only out of 3 items. I communicated in a professional way through emails but the same response over and over ,, we are working on your orderš.
Unfortunately it was extremely unpleasant experience and I wonāt repeat it. By the way until this moment I neither get my money back nor receive my order.”
“Dear team,
Please refund my order US70182. I received one dress and have sent it back already. 4 other items were ordered, never received, I emailed saying cancel and refund please.
The total amount I paid is $352.05.
Time and date of order: May 22nd 2020 10:47am. Please refund all 5 items, many thanks.”
“How can we report this women to the police?? she has stolen people money, at least she should close her company. I want to claim her. I made my order on May 2020 and I didnāt receive anything until now they are layer people donāt make any order from them please. Sheās a scammerrrrer. I will not forget my order and I will do my best.”
“I never write reviews, EVER but this has been one of the worst shopping experiences of my LIFE. I placed two orders with this company. The first order (US69249) had three items and only 1 dress was delivered. I received a shipping notification that the other two items were shipped. The shipping notification was over two months ago and I have not received anything. I placed the first order over 4 months ago. I have sent multiple emails requesting an order update and the only responses that I have received are automated ones. I have checked on my order through their website and it says that my two remaining items have not been shipped. I have not received any updates regarding my second order (US87700). I am trying to be understanding of the delays because of the COVID-19 pandemic but at this point, I am seriously considering taking legal action if I don't get my items. I just want the clothes that I ordered. Stop taking new orders and work on your backlog.”
“I ordered a dress in April 2020, I am so hurt at the fact that they blocked my on Facebook as well as Instagram when I asked about my order again and again, because itās my freaking right to ask about it, no? I paid my hard earned money and they have no reply for when my dress will be delivered. If they are writing on their website and email that they will deliver my dress in 15 days, it has been 150 days and my dress is not delivered yet. It is not nice to play with people, your āhelping the Syrian refugeesā will be of no freaking use if you are scamming people and keeping their hard earned money. I need my order ASAP. I have no idea, but Iām wondering why is this company not reported to federal authorities. They are not capable of doing the business with US citizens. My order number is 61677.”
“Totally disappointed
Sent emails to receive an automated response
Sent Insta messages No feedback no comms and no refund
Ordered my dresses over a month ago and still today nothing
I will take this up with the marketing code authority in both countries
Give me feedback US88735”
“I ordered 8 dresses since April and have just received 3. Till this day I don't know oe where the rest of my order is. And they don't want to refund my money either. I would never deal with them again. This is the first time this has ever happened to me and I consider this very bad customer service.”
“We ordered a dress 2 months ago and it still hasnāt arrived. The main problem is that NOBODY will answer my emails. I have sent 3 emails asking for the carrier and tracking number but I got no email. This is a scam. I didnāt think that it was at first because of the YouTube videos of people reviewing it but I was wrong. Their customer service is terrible!”
“We placed an order, did not receive full order, just 1 out 7 dresses, was told I was going to be refunded, did not receive refund, I made a claim to CC company, ANNA HARIRI told CC company they shipped all goods! Where they only shipped 1 And now wonāt refund me because I made a claim CC! THIS IS A SCAM!!! Very sad”
“I placed an order ORDER (US77009) for a dress as a gift to my mom. It arrived in two months and that is okay. But the measurements were not as described. My mom's height is 5'9 and the dress was 4 inches too long. I tried to contact the company and it has been more than a month with absolutely no response. I also tried to return the dress on the website but it says that there is a problem with my return and that I need to contact customer service. So neither can I return the dress nor did I receive any response from customer service. I would NOT recommend this company!!!”
Hello Maleka,
It seems your order has already been shipped with 6797884763 DHL express tracking number.
Let us know if we can be of any other help. Hope to serve your better next time when the situation is back to normal prepandemic one.
Regards,
Annah Hariri CC
“Annah Hariri claims that they refunded me and this is not true. Below is their reply to a previous review and they commented on it saying that I was refunded. Another lie. Return my money before a legal action is taken against your company.
Hello Lubna,
It seems your order has already been refunded.
Let us know if we can be of any other help. Hope to serve your better next time when the situation is back to normal prepandemic one.
Regards,
Annah Hariri CC”
Hello Lubna,
Due to chargeback process, you need to contact your bank for your refund.
Let us know if we can be of any other help. Hope to serve your better next time when the situation is back to normal prepandemic one.
Regards,
Annah Hariri CC
“The most horrible customer service ever existed My mom placed her order on March 30, 2020 order #US54773, my brother my self and my mom have been calling emailing posting on Facebook! They just delivered the comments, take peopleās hard earned money and call it a day!!! If I could give it negative stars I honestly would!!! 6 months we still didnāt get the order nor the money back!!!”
Hello Lejla,
It seems Grey Bestever Jumpsuit has already been shipped on April 15 and rest of your order has already been refunded on August 6.
Let us know if we can be of any other help. Hope to serve your better next time when the situation is back to normal prepandemic one.
Regards,
Annah Hariri CC
“Rub as far as you can from
Annah After four months I am still waiting on my last order. Her sales tactics are very simple you buy multiples you will receive one
Annah all we want is honesty however you have the audacity to keep promoting new business and ignoring your backlogsš”š”š”š”š””
Hello Cisse,
It seems your order has already been delivered with 1499525414 and 5055866045 DHL express tracking number.
Let us know if we can be of any other help. Hope to serve your better next time when the situation is back to normal prepandemic one.
Regards,
Annah Hariri CC
“ORDER US72149
ONLY 1 DRESS OUT OF 3 DRESSES HAS DELIVERED. IT BEEN 4 MONTHS. I DON'T KNOW IF IT WILL BE DELIVERED. I WON'T ORDER AGAIN. BAD EXPERIENCE. CUSTOMER SERVICE IS WORST.”
Hello Noralie,
It seems your order has already been delivered with 4691013493 and 9525552540 DHL express tracking number.
Let us know if we can be of any other help. Hope to serve your better next time when the situation is back to normal prepandemic one.
Regards,
Annah Hariri CC
“Scammers
Worst online experience ever
People out there donāt get fooled
I ordered 2 dresses along ago and never received any
They donāt reply to emails
I will report this to the police!!!”
“This is the most ridiculous shopping experience I have ever had. I placed an order in March and until today I only received one out of four dresses. I communicated with Annah Hariri countless times with excuses and no resolution. They deleted all my honest comments on Facebook and Instagram and even blocked me from commenting. My experience has been extremely disappointing. They refuse to refund my money. Be aware from this unethical and unprofessional bussiness”
Hello Lubna,
It seems your order has already been refunded.
Let us know if we can be of any other help. Hope to serve your better next time when the situation is back to normal prepandemic one.
Regards,
Annah Hariri CC
