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Anstel Brands Reviews

4.8 Rating 370 Reviews

93 %

of reviewers recommend Anstel Brands

Company Reviews

Product Reviews

4.8

Based on 370 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Anstel Brands:

Here at Anstel we're parents too! So we get it that parenting is a big thing - huge in fact, and no one said it was going to be easy. But it doesn't need to be unnecessarily difficult.

We make it our job to help new mums & dads take joy in their parenting experience. We deliver this through smart, safe & innovative products, backed by first-class customer service.

Our hand-picked product range is sourced from all corners of the globe, but they focus on one thing: providing purposeful innovation and meaningful value to your new-found life as a young parent.

Find joy in the everyday.

#joyfulparenting

Visit Website

Phone:

+61 3 9131 6545

Email:

info@anstel.com.au

Location:

36 Sunline Drive,
36 Sunline Drive
Victoria
3029

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Anstel Brands 2 star review on 28th March 2024

Anstel Brands 5 star review on 24th February 2024

Anstel Brands 5 star review on 24th February 2024

Anstel Brands 5 star review on 24th February 2024

Anstel Brands 5 star review on 7th February 2024

Anstel Brands 5 star review on 7th February 2024

Anstel Brands 5 star review on 25th January 2024

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once I engaged Anstel directly, my issue was resolved quickly and effectively.”

Posted 7 months ago

“Shipping was fast and easy to track.”

Posted 7 months ago

“Shipping was fast and easy to track.”

Posted 7 months ago

“Furniture really solid. We had a minor issue with some drawer runners, but they sent someone out to fix it. Excellent customer service!”

Posted 7 months ago

“Exceptional customer service. Awesome Cybex products. I am happy with the purchase.”

Anstel Brands 5 star review on 6th September 2023

Posted 7 months ago

“Amazing customer service! I purchased from this company thanks to reading nothing but positive reviews online and I was not at all disappointed. I made an enquiry about a product and was responded to straight away by a very helpful representative (Cheryl) who went above and beyond to help me out. Highly recommend this company and I will be purchasing from them again! Very happy.”

Posted 7 months ago

“I purchased a Bumprider which always seemed to be hard to roll. At 12 months it was unuasable. I contacted baby kingdom where I purchased who forwarded to anstel brands who in turn sent me a lovely email with a solution. I found the customer service a lovely surprise, sadly good customer service is now rare. I highly recommend this company they stand behind the products they sell and after service has been terrific.”

Posted 7 months ago

“Lovely people, great and prompt service! Ticket 115356”

Posted 7 months ago

“Cheryl was great to deal with, efficient and friendly.”

Posted 8 months ago

“fabulous as usual thank you”

Posted 8 months ago

“Cheryl had been incredibly helpful! Thank you”

Posted 8 months ago

“Brad, I am writing to express my sincerest gratitude for the exceptional customer service you provided me during the purchase of our cybex. Your commitment to ensuring a positive customer experience truly stood out. From the moment I reached out with my query, you exhibited unwavering professionalism, patience, and genuine care. Your expertise in handling my concerns was impressive, and you went above and beyond to ensure my perfect pram existed. It is evident that you take pride in your work, and your dedication to delivering top-notch service is nothing short of remarkable. Your enthusiasm and willingness to assist made a significant difference, and it's clear that you genuinely value your customers. In today's fast-paced world, exceptional service like yours is hard to come by, and I wanted to take a moment to acknowledge the outstanding effort you put forth. Your actions reflect positively not only on you but also on the company - anstel brands. Once again, thank you, Brad, for your remarkable assistance and for making this experience memorable in the best way possible. Your dedication to your customers truly sets you apart, and I will undoubtedly recommend your company to my friends and family for the most memorable pram experience.”

Posted 8 months ago

“great product and great services. Thanks.”

Posted 8 months ago

“Question was answered promptly, thanks”

Posted 9 months ago

“I absolutley love my Cybex Balios Lux and when I required some customer support with an enquiry, Cheryl & Brad's customer service was outstanding!!!! I would highly recomend the Cybex range of Prams and Anstel to others based on my experience.”

Posted 9 months ago

“My experience has been amazing. My daughter lost her comforter and I only found a replacement at Anstel. Cheryl has been super nice and very helpful! Now “Kika” it’s on her way to Spain :)”

Posted 9 months ago

“Customer service was amazing”

Posted 9 months ago

“Quality items and Excellent Customer Service”

Posted 9 months ago

“Amazing experience. Prompt response to a faulty pram. Very happy with the service and will continue to recommend my Cybex pram as we love it!”

Posted 9 months ago

“Great company, easy to deal with. They went out of the way to get my product in time.”

Posted 9 months ago

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Anstel Brands is rated 4.8 based on 370 reviews