Aosom UK Reviews

Name: Aosom UK
Address: 1 Northampton Cross Logistics Park, Northampton Cross Road, Northampton, London Borough of Ealing
Rating: 4.39

4.4 Rating 1,959 Reviews

85 %

of reviewers recommend Aosom UK

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Location:

1 Northampton Cross Logistics Park,
Northampton Cross Road,
Northampton
London Borough of Ealing
NN4 9FH

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Aosom UK 5 star review on 21st August 2026

Jean Watkinson-Burrows

Aosom UK 5 star review on 20th August 2026

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to assemble and look good”

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Posted 1 month ago

“Good brand, quick delivery”

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Posted 1 month ago

“Great site, vast range, great prices and really good customer service.”

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Posted 1 month ago

“I purchased it for my great granddaughter she loves it”

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Posted 1 month ago

“The product matches the photo exactly.”

Aosom UK 5 star review on 26th August 2026

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Posted 2 months ago

“Great company to deal with used a few times now”

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Posted 2 months ago

“I bought this stroller from Aosom just 17 days ago (Order No. 137700334543), and it was delivered damaged. Since then, I have contacted Aosom’s customer service multiple times by phone and email, yet they have still failed to resolve the issue. It has now been over two weeks, and I am still waiting for a proper resolution. This level of customer service is absolutely unacceptable. Their response has been painfully slow, and they seem completely unwilling to take responsibility or resolve a straightforward issue. I have wasted considerable time repeatedly contacting them, only to receive no meaningful solution. This has been the worst shopping experience I have ever had with Aosom. I strongly recommend that potential customers think twice before purchasing from them. If a company cannot properly handle a damaged product after delivery, it seriously needs to reconsider its customer service standards.”

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Posted 2 months ago

“Bought this for my husband to put his cds in. Put together quite easily. Happy with purchase.”

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Posted 2 months ago

“Nice and lovely”

Aosom UK 5 star review on 25th August 2026

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Posted 2 months ago

“This arrived in good time and was exactly as advertised, very happy with product, thank you”

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Posted 2 months ago

“Sofa was easy to put together and have since been on it practically every day. It’s quite comfy and the chaise longue part does me good. Definitely a great investment for our garden.”

Aosom UK 5 star review on 24th August 2026

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Posted 2 months ago

“Absolutely beautiful well worth the money”

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Posted 2 months ago

“Great value pop up gazebo easy to erect, good quality material and sturdy framework. Quick delivery too”

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Posted 2 months ago

“Just what I wanted arrived quickly pleased with service”

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Posted 2 months ago

“Good sturdy item Highly recommend”

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Posted 2 months ago

“Great bike grandson loves it! Well made easy to assemble. Well worth the money.”

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Posted 2 months ago

“Pop up greenhouse impossible to fold down and store in bag very discs pointed would send it back but can't fold down”

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Posted 2 months ago

“Pretty happy with the marquee and service overall. Aosom were great to deal with. I ordered two marquees thinking I might need both, but only ended up opening and using one. I emailed them about refunding the second even though it was outside of its original 30 day window and they quite fairly said that although they would make an exception and accept the return, I would need to pay for return shipping. This was only about £11 through parcelforce and they collected it from my door so no issues there. Communication by email was good throughout, and the refund itself was prompt. No fuss. Thanks again, will look here again if I ever need anything for the garden.”

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Posted 2 months ago

“Excellent work”

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Posted 2 months ago

“Brilliant”

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Posted 2 months ago

Aosom UK is rated 4.4 based on 1,959 reviews