“Does what it says sun shade and pole cover holders were very tight as in having to unsticth both ends to get pole though middle ones it went though easy.apart from that it looks ok”
“Good quick delivery, but when there was a problem with the order, it was pushed back to the manufacturer who were not very efficient. No problems with Aosom though and all was resolved in the end.”
“Very basic chair easy enough to put together material feels like it will start cracking or peeling in a few months but time will tell ..shame the tilt function isn't the kind you would expect as in the back dosnt tilt back it's just the base”
“The company itself, it's great as for the outsunny item, it's of poor quality quite flimsy, and one of the legs was predrilled wrong. So it would only fit on the inside of the frame were the rest sat outside, I definitely would not recommend buy a this item.”
“The assembly was ok to do instruction are very poor had problem with the side burner connection flex hose is not long enough the seal to burner is very poor when contact customer service not very helpful”
“When the item arrived I found a part of the stand missing.I emailed the supplier and supplied all the details asking for a replacement.The part missing is the bottom stand.I was contacted and told I needed my order no I have forwarded it to them.I am now waiting on a reply.A bit disappointed !!!!!!!!”
“Purchase from Aosom was smooth and swift only downside was the delivery. We purchased a rise/recline chair and considering these items are primarily purchased by dosabled/elderly person then to have just kerbside (front door) delivery is a bit of a disappointment. I had to struggle to get the 2 boxes from front door to the back of the house (living room). When I purchased the item I did read that deliveries were kerbside but there were items sent via 2 man delivery but I couldn't find anywhere that clarified the type of delivery for the item we purchased until it arrived( well if there was I didn't find it.”
“the instructions are very poor, it took me 3 days to put up and I reinforced wifh silicone around all the panes including the clips - during 50-60 mph winds the clips that hold the structure to the base failed and it blew off bending the frame to render it useless- very sad as I built this for my husband after he had a stroke - after a week of messages to aosom I was offered a 40% refund which I accepted don't buy if you get winds above 50mph”
