“This is a company you should definitely avoid. The scooters they sell are of very poor quality, and within a short time, you’ll start experiencing battery and range issues, as well as engine problems. When you contact customer service to request repairs under warranty, they never respond. You simply can’t get anyone to talk to.”
“Their professionalism extended beyond simple communication. The manner in which they handled the entire process showed a deep understanding of both administrative procedures and customer support. This balance of technical efficiency and client care is truly commendable.”
“ABSOLUTELY DISGUSTING BUSINESS!!
DO NOT ORDER FROM THIS BUSINESS, MY SON FELL OFF HIS FAULTY SCOOTER AND WHEN THEY RECEIVED IT BACK VIA COURIER- THEY REFUSED TO SEND A REPLACEMENT AFTER AGREEING TO IT!!!!”
“Terrible customer service response, chat never replied to numerous requests. SBS Scooter came with screen scratches in the basket and a broken headlight. Tried emai as well to no avail. Avoid this company, tried giving them a chance despite reading other reviews, should have known better.”
“Prodotto terribile, ho provato a scrivere alla ditta per lamentarmi che la batteria mi consente di fare solo pochi kilometri e che vibra molto al punto di renderlo pericoloso per la guida e nessuno mi ha risposto. Vorrei cambiarlo ma nessuno mi risponde.”
“Not a good company. The ebike I got had a bunch of issues. From motor issues to simple things not working like the horn. Puncture resistant tires pop after a week of use on regular roads. Definitely get from somebody else not this brand”
“AVOID! I brought a scooter which was delivered 23rd April, 5 weeks later my son was riding it when it started making a weird noise then all of a sudden the frame snapped. The scooter is now no good and I am struggling to get any help to have to replaced or a refund! It was my Sons Birthday present. £200 down the drain. AVOID! Amazingly it won't let me upload the images.”
