Apostil.co.za (Evergration) Reviews

Name: Apostil.co.za (Evergration)
Address: Walker Creek Office Park Building, 90 Florence Ribeiro Ave Muckleneuk, Pretoria, Gauteng
Rating: 4.88

4.9 Rating 1,377 Reviews

98 %

of reviewers recommend Apostil.co.za (Evergration)

Company Reviews

Metrics

Info

4.9

Based on 1,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Apostil.co.za (Evergration):

Apostil.co.za is a documentation service provider for South Africans living abroad or in SA.

Get South African apostilles, police clearances, other documents and legalisations, as fast as 24 hours, through our legal service.

Visit Website

Phone:

011 083 9830

Email:

info@apostil.co.za

Location:

Walker Creek Office Park Building,
90 Florence Ribeiro Ave Muckleneuk,
Pretoria
Gauteng
0081

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Apostil.co.za (Evergration) 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We applied and paid through u for our unabridged birth certificates, this was in May 2021. We have received nothing, no comments, the only time anyone communicates is whe I send an email. Several days ago I sent an email and asked for the application ref number to DHA and my email was completely ignored. 4 days later and still waiting. What a sad service. Am definitely going to put reviews on social media”

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Posted 3 years ago

“I've waited a month before posting as I wanted to be level headed. Plainly, if you're paying money to use this service for some peace of mind, you're wasting your money. I was happy with the service until I wasn't. Being a calm patient customer proved the wrong approach. Apostil had my no impediment letter in their possesion for 2 weeks after they had told me it was with the Taiwan liaison office. I only found this out by contacting the Taiwan liaison office myself directly. Apostil only then admitted the mistake but would not deliver my document to the liaison offcie as they "could not" get an appointment due to "lockdown & covid protocols" I was able to set up an appointment for them from another country dealing with the liasion office directly! If you want this kind of service, save your money and deal with Home Affairs directly.”

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Posted 3 years ago

We do not feel a 1-star review is warranted. Granted, we had a rare delay and we understand your frustration, but we assisted you from abroad in every way we could. We did contact the Taiwan Office and told you what they told us - the way they work is not our fault. To anyone reading this review - it does not reflect the normal experience with Apostil.

Posted 3 years ago

“I used Apostil to secure a copy of my Birth Certificate. I was told it would take four weeks normally however this might take as long as 7 weeks because of Covid. It is now 10 weeks since I ordered the document and it has not been provided. Service is poor with updates only provided if you specifically write to request an update. In truth the organisation does not seem to be able to influence the timeframes required to secure government documentation and charges exorbitant fees for providing no value. Definitely would not recommend using this service.”

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Posted 4 years ago

Apostil.co.za (Evergration) is rated 4.9 based on 1,377 reviews