Apostil.co.za Reviews

4.9 Rating 943 Reviews
97 %
of reviewers recommend Apostil.co.za
4.9
Based on 943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Apostil.co.za Reviews

About Apostil.co.za:

Apostil.co.za is a documentation service provider for South Africans living abroad or in SA.

Get South African apostilles, police clearances, other documents and legalisations, as fast as 24 hours, through our legal service.

Visit Website

Phone:

011 083 9830

Email:

info@apostil.co.za

Location:

Walker Creek Office Park Building,
90 Florence Ribeiro Ave Muckleneuk,
Pretoria
Pretoria
0081

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It would be a big improvement to have all the order options on the website. Making an order and then asking me again what I want doesn't make any sense.
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Posted 4 days ago
A costly process
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Posted 3 weeks ago
Professional and efficient. Surprisingly fast from start to finish for the citizenship retention.
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Posted 1 month ago
Good service over all. I got the birth cert nice a quick and very happy with that. The apostile service though was a bit slower than expected but given the time of year it could be expected. I was still expecting to get the completed documents before then end of January considering I had started the service in early November. The documents arrived in February 9 which nearly defeated the purpose of the whole service since the documents had to be within 90days of age for my purposes otherwise they would not be accepted. Thankfully the documents arrived last minute and they were willing to process the document within one day instead of the normal 5. In my case though the service was good but it was complicated by things beyond my control and the control of the service. I would recommend the service but make sure you give yourself enough time for the documents to be processed and arrive.
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Posted 1 month ago
Was efficient, even if waiting times where out of their control. Got my documents, thanks.
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Posted 2 months ago
Provided a good service, although there was an additional charge for picking documents up at post office, after the address provided did not result in delivery.
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Posted 2 months ago
The whole process was very good until 1 of the 3 documents was not couriered with the other 2 resulting in an unnecessary delay in confirming my flight ticket.
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Posted 3 months ago
Great speedy service!
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Posted 3 months ago
Service was reasonably good but comms lacking especially the length of time involved. Very good lady assisting us.
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Posted 4 months ago
Friendly and knowledgeable
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Posted 4 months ago
Zerelda was very helpful, attentive and communicative. My documents took longer than the estimated time-period, although the delay was a result of DIRCO closing their offices temporarily, not attributable to apostil's service. If I had to get documents apostilled again, I would use apostil. I think more frequent updates on the status of my documents would have been helpful.
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Posted 6 months ago
I did receive excellent service and a shout-out Cherissa.
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Posted 6 months ago
The service was good, but communication could have been better when corresponding via email.
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Posted 8 months ago
We have used apostil.co.za before when the service was effective and efficient. On this occasion, the initial contact and communication were speedy but clarifications were requested, the responses were confusing and we were later advised that these responses were incorrect. Also on this occasion, the final delivery process was smooth and swift but the duration of the process was treble the period estimated at the time of quotation. It is perfectly understood that this was due to no fault of apostil.co.za (the performance of South African Government Departments seems to be steadily deteriorating). However, our concerns would have been alleviated if apostil.co.za had simply provided a mid-term update to advise that DIRCO's performance/process had deteriorated. We also expect that the apostil.co.za workload must be very high and this time drop one star. We are happy with the service and will be using apostil.co.za again.
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Posted 8 months ago
I called once. They rwsponded promptly. My big case was a non issue. Within 24 hours was attended to. My stresa became ZERO.
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Posted 9 months ago
Although I had a long wait on my documentation, on the whole, Apostil were very efficient and professional in their service. The lady I dealt with was very helpful and kept in touch through the whole process. I would recommend them to others and I am now very happy with the completion of my service.
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Posted 9 months ago
Cherese was the utmost professional. She handled my inquiry from start to finish. My ask was unique so I don't fault them for not being ready for it. I'm a foreign national and I needed to get an apostilled document of the Divorce Act in South Africa. Once I was able to provide the document, they were quick in getting it apostilled and sent to my doorstep via international courier. The entire process took 10 days. It's a 4 out of 5 because they spelled my name wrong (which is a nay-nay in the legal world). Thankfully, this was not on the apostilled document.
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Posted 9 months ago
I am very happy with the service, they helped me a lot to get my documentation as requested. I will always recommend them and will make use of them in the future.
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Posted 1 year ago
Requested unabridged certificates delivered all correct faster than the stated time. The communication was a bit poor and pricing given up front didn't include VAT which was then added at invoicing stage, which I why the service wasn't rated 5 stars.
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Posted 1 year ago
These guys did the impossible. They recovered a 25-year-old divorce decree. I was impressed. All done in 5 weeks.
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Posted 1 year ago
Apostil.co.za is rated 4.9 based on 943 reviews