Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,737 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,737 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 22nd October 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent prompt delivery of my air conditioner and good price. I found it very inconvenient that I had to purchase it online instead of over the phone. Otherwise all good”

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Posted 6 months ago

“Great price, easy purchase, fast deliery. Highly recommend”

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Posted 6 months ago

“Ok customer service until I received the product. A part was not there. I quickly sent an email and it has not been answered. Also, I gave my email address and phone number with the order. I have since been plagued with scam emails, and phone calls. Maybe it is a coincidence, but I don't think so. Re how fast did the company reply to my query - I am still waiting. No box to tick that is appropriate below.”

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Posted 6 months ago

“I bought a TV and was delivered to me within a week. But the problem started when I received the TV. I was sent a faulty TV. Technician already came and had a look and analysed that I was sent a faulty LG tv. It's almost 2 weeks now and I am still waiting for LG to refund me. It's taking so long to process complaints when they already know that they sent a faulty TV. I guess you can say my experience with the seller is not that good and I expected them to help me with the problem. But I had to email or ring everyday to find out what's happening.”

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Posted 6 months ago

“As always Appliance Central provides best prices & unmatched service. Would recommend them to everyone.”

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Posted 6 months ago

“Our fridge didn't fit, because the French doors open wider than the cavity, but because we unpacked fridge, would not take fridge back. My suggestion is that measurement on your site need to include door opening”

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Posted 6 months ago

“Worst shopping experience of my life. I will NEVER be shopping at Appliance Central ever again. Shop here at your own risk. If the item is delivered on time and in working order, all good. But if something doesn’t go exactly to plan, that’s where the nightmare begins as it did for me. Their customer service is absolutely useless. They cannot do anything to help other than say “sorry” and “we’ll try”. The people answering calls can’t even escalate the issue or put their customers onto a manager or supervisor. In short - go shop at Appliances Online or Winning Appliances. Far superior systems, processes and service from my experience.”

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Posted 6 months ago

“Fast efficient service and delivery”

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Posted 6 months ago

“My main grievance is that you sent the parcel through Aramex with a signature on delivery. I couldn’t change it and had to ride my bicycle over thirty kilometres to retrieve my parcel. If you continue to use Aramex with a signature and a no parcel locker policy I will take my business elsewhere.”

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Posted 6 months ago

“I have sent an email and haven’t received a response. I had a few issues regarding my order and attached photos for proof. This service is very poor.”

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Posted 7 months ago

“Overall, highly satisfied but had some issues with online payment. Attempting to purchase online via credit card, the portal processed malfunctioned after submitting the payment, leaving it unclear whether payment had been made (on two separate submissions). When calling the store to follow-up, they were responsive and were able to facilitate purchase over the phone with minimal fuss once requested. Price was one of the most competitive I could find (if not the cheapest), and delivery was arranged for next business day. Would happily buy from them again and hope that payment glitches would have been resolved as this was the only downside to the purchase!”

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Posted 7 months ago

“Order on Saturday, arrived on Monday morning. Very impressed with shipping and delivery. Perfect thanks!”

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Posted 7 months ago

“Product as described and very good price below retail stores, Quick and free delivery out west of sydney and had product in stock. Thank you.”

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Posted 7 months ago

“Item purchased was not in stock at the time, but I was assured it would probably be in stock within 7-14 days. On the 14th day I received an email to say it had been shipped and it was received in 3 days.”

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Posted 7 months ago

“The whole process from buying on line, selecting a date for delivery, and the delivery men went perfectly. Prices are very competitive, you can price match. The delivery men were amazing . So helpful and kind. Wonderful service. Thank you”

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Posted 7 months ago

“Quality appliances, excelent service!”

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Posted 7 months ago

“Perfect combo deal of a mid-to high range LG TV and a good LG soundbar with wireless subwoofer to fit my needs, as a good price. Safely delivered on designated date.”

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Posted 7 months ago

“Excellent service, fast and reliable.”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“Excellent service Would definitely recommend”

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Posted 7 months ago

Appliance Central is rated 4.5 based on 10,737 reviews