Appliance Central Reviews

Name: Appliance Central
Rating: 4.51

4.5 Rating 8,407 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 8,407 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Appliance Central 5 star review on 12th February 2024

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im still waiting for delivery!!! Have called multiple times and always told they are looking into it...yet no call back with updates and most importantly...no TV!!”

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Posted 3 months ago

“Can't fault the company, product price was better than other suppliers, ordering to delivery was quick. Highly Recommend Appliance Central.”

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Posted 6 months ago

“Delivered on time and at a great price!”

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Posted 6 months ago

“Very happy with my purchase with Appliance Central. I bought the Delonghi Coffee Machine and it was well packaged. Delivery was fast and received it on the expected date. I highly recommend them. Thanks Appliance Central. 😊”

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Posted 9 months ago

“Very good service”

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Posted 1 week ago

“I advised that delivery had to be between the hours of 9am -3pm as we are a school. The Microwave was obviously delivered outsdide these hours and was then sent to a nearby Newsagency for me to collect. It was a heavy box for me to pick up and put in my vehicle and then unload at the school. I would expect delivery to be to the address given.”

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Posted 2 weeks ago

“Efficient product and speedy delivery”

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Posted 2 weeks ago

“I ordered a LG 8.5kg washing machine online with Appliance Central. It was cheaper than all other websites such as The Good Guys, Bing Lee & Appliances Online. Appliance Central delivered my order the next day. My old washing machine was removed, taken away & new one was installed. The two lovely, funny delivery men were super easy to deal with. The communication was great from early morning phone calls for delivery times & actual delivery was seemless. It was an easy process from ordering & delivery. Highly recommended+++++++++++”

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Posted 3 weeks ago

“Price was very good and delivered within 2 days. Very happy, highly recommend”

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Posted 3 weeks ago

“Easy to order online. Delivery within two days.”

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Posted 3 weeks ago

“I purchased a 75 inch LG TV from Appliance Central which took 2 days to arrive, which was great! BUT…It arrived with a massive crack across the screen. It took them a week to pick up the TV after I had to do numerous follow up phone calls and emails to return it to the warehouse. It’s now been nearly 3 weeks and still no refund. I have sent numerous emails (with no response) and then followed up with a phone call to which they assured me a refund will be processed. So it’s great when you buy something off Appliance Central but hope it doesn’t arrive damaged, as it’s an absolute nightmare trying to get it returned to their warehouse and a refund issued in a reasonable amount of time.”

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Posted 1 month ago

“well so far all I can say is that I ordered my steam mop on the 4th of April was advised it would be DELIVERED on 12th April I still dont have the mop on the 14/04/24 I have been asked to drive 2 hours to a warehouse by the delivery company called - Aramex for me to pick it up Unsure why it can not be delivered as promised as the delivery company aramex is 15 mins from my front door - i have offered to pick it up from there depot at Berkley vale as they seem to have a problem with delivery, but all the delivery company say is we will text/email you - but I am still waiting for their text or email I have had no phone calls/text/ emails But I have paid for the mop in full”

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Posted 1 month ago

“After the purchase I got an e-mail that it would take 2 weeks to ship my stuff. Two weeks later, no updates. Emailed the company and was told that would take more 5 business day. One week later, nothing. I sent another e-mail. This time they told there it was a product shortage but should arrive in stock in 3 days (although their web-site was still displaying it as available for Newcastle region). Four days later... nothing! My wife tried to call to get the purchase canceled, but guess what, their call center takes hours to pick your call. Emailed once more, they asked for more 4 days... This time, yaaay!, ready to ship. They called on a Tuesday, during working hours, I didn't see the call. Around 3:30 pm they send an email asking to confirm until 2 pm of that day if there would be someone at home to receive the product next day. I answered yes, but then they replied that the truck already left and I could only get my stuff the following Tuesday. So, in short, after nearly 2 months, I got the stuff I bought.”

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Posted 1 month ago

“Fridge delivered seriously damaged. Refused delivery but tehe delivery driver refused to take it back stating we use it and they will organise a replacement. Called to confirm while they were still here. Sent through the photos and emailed as requested and are now told can only get a $100 refund for an $1800 damaged fridge that doesn't work properly because we used it. Called a thousand times to follow up. Am advised that soemone will call back which they never do. Will never use Appliance Central again and will recommend everyone avoid it.”

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Posted 1 month ago

“Constant contact, advising of delivery date. Received my order on time, courier was pleasant and brought my heavy article into my house without hesitation. Will certainly look at your company again when required.”

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Posted 1 month ago

“Excellent service and delivered on time with great back up service”

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Posted 1 month ago

“When I purchased this TV there was a $100 price drop within a couple of hours after purchasing. A day later and there was another $100 drop. When I called them to justify how this was fair I was told to send an email to the sales team explaining what had happened. It's been over a week and have had no reply. I can't help but feel cheated and therefore cannot give more than 2 stars. If I get a reply I will reconsider this rating.”

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Posted 1 month ago

“Communication regarding item purchased was lacking in updates. I had to contact the company to get an update on my item. I understand things happen but effective communication needs to be more of a priority to customers as it shows the company cares about you as a valued customer & will make the customer want to return to purchase more. Sadly I won't be in any hurry to return for any future purchases at this point due to my concerns over communication matter. You have great prices for products & that's great but it's not all that matters to me when purchasing from a company.”

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Posted 1 month ago

“I have not received my vacuum yet”

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Posted 1 month ago

“I brought a lg side by side fridge and the model I bought was out of stock and they said it will take about 1 to 2 weeks for order but it came within the week and the delivery came straight away when ordered arrived at there store I had a very good experience with appliance central everything work out and all was sweet very happy customer I recommend appliance central. 😊”

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Posted 1 month ago

Appliance Central is rated 4.5 based on 8,407 reviews