Appliance Central Reviews

Name: Appliance Central
Rating: 4.51

4.5 Rating 8,407 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 8,407 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Appliance Central 5 star review on 12th February 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 3 weeks ago

“Some good deals on appliances however needs better communication on expected delivery and order of items. We were expecting one of our fridges to be delivered two weeks after ordering however there is still no ETA and the one due later has been delivered.”

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Posted 3 weeks ago

“Make serial number easy to find and see!!put it on the paperwork!”

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Posted 3 weeks ago

“Good price, fast delivery, good communication”

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Posted 3 weeks ago

“Appliance Central were great, the courier they used were not so. The order place and despatched within 24hours then it took 10 days to travel the approx 30km. Firstly I was told it would be delivered 2 days after being picked up. Then it stalled and no one could tell me when it would be delivered. To be fair this also over the Easter period. All and all not a pleasant experience.”

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Posted 4 weeks ago

“Just want to say that the delivery was good. Very helpful driver.”

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Posted 1 month ago

“Service was on point no issues from order to delivery”

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Posted 1 month ago

“Customer Service was fine Delivery was an issue When ordered online did not state signature required on delivery Was out when delivery arrived Then charged a delivery fee for redelivery”

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Posted 1 month ago

“،”

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Posted 1 month ago

“GUYS, AS SOMETIMES THE DRAINAGE HOSE DOESNT REACH, PLEASE HAVE THE EXTENSIONS AVAILABLE TO SELL AND/OR OFFER SOME INFO ON WHERE TO GET THEM. IT TOOK ME 2 HOURS TO WORK IT OUT AS I AM HOPELESS WITH THAT STUFF, AND IT WAS FRUSTRATING”

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Posted 1 month ago

“Disappointed they didn't take box with them. Everything else really good”

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Posted 1 month ago

“Fast delivery and great product”

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Posted 1 month ago

“A bit slow on delivery.”

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Posted 1 month ago

“The website was easy to navigate and the prices very competitive. Easy online purchase process. Kept up to date with delivery details. The delivery team were amazing, friendly, efficient, respectful and quick. There was a small dint and a scratch on the fridge sides, but it looked to be from before it was unpacked, so I don't think it was the delivery, and we don't really mind. Would recommend.”

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Posted 1 month ago

“Item was quick to ship, but received multiple emails about tracking details that seemed to change, which was a bit difficult to follow. Item as described, and arrived well packed.”

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Posted 1 month ago

“Online ordering and price was excellent. I expected a phone call to arrange a delivery time but it didn't happen.”

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Posted 1 month ago

“Great service. Delivery date was better than promised date.”

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Posted 1 month ago

“My fridge was in back order. When it was available, Appliance Central emailed me the date for delivery. I was able to reschedule it to the date that suited me. The fridge was delivered on time efficiently. The only issue was the guys forgot to make sure the fridge stand evenly on the floor before they left. Fortunately, I could adjust the stands of the fridge myself later.”

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Posted 1 month ago

“No problem with the product and price. Shipping was an issue. If signature required courier should try and arrive when someone is home, not come in the middle of the day when most people work. I had to redirect to another family member who could be home on the nominated day so delivery was delayed. When they did arrive it was at the end of the day. Why couldn’t they have done that first time around and then I wouldn’t have had to wait and pay extra for redirect.”

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Posted 1 month ago

“As good as I now expect with online shopping”

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Posted 1 month ago

Appliance Central is rated 4.5 based on 8,407 reviews