Appliance Central Reviews

Name: Appliance Central
Rating: 4.53

4.5 Rating 10,944 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting on my order 3weeks And no response”

Helpful Report

Posted 1 hour ago

“Tracking shows no movement and zero communication.”

Helpful Report

Posted 19 hours ago

“The chest freezer arrived damaged,i called them and they were not very helpfull,see if they respond in the future.”

Helpful Report

Posted 4 days ago

“Haven’t receive wash machine as it was damaged on delivery and was returned that was two weeks ago. To date I haven’t received a call to advise me when my washing machine is coming. I have rang 3 time, with each time I was tolled they would call me back and they haven’t. The delivery people were fantastic.”

Helpful Report

Posted 1 week ago

“Still waiting for the goods to be delivered. Not very happy”

Helpful Report

Posted 1 week ago

“This is the first and last time I will purchase from this retailer. During checkout for the purchase of a wine fridge I ticked the box labelled "connection", assuming that the delivery team would unpack and connect the fridge. They didn't, saying that it wasn't their job. The fridge is now sitting on unprotected carpet in my living room because I can't lift it onto a mat that I had previously purchased. I reported the delivery issue to the retailer but there has been no follow-up. Very disappointing, especially when there is so much competition in the appliance retail space.”

Helpful Report

Posted 1 week ago

“Received a cracked TV and still haven't got a replacement yet. They work. Very slow and I needed to call everyday for any updates! Very unhappy!”

Helpful Report

Posted 1 week ago

“Very slow process”

Helpful Report

Posted 1 week ago

“Large screen television was delivered by a third party and it was unsecured in the vehicle tip on it side to get out as didn't have tailgate lift.”

Helpful Report

Posted 1 week ago

“Delivery was delayed. The woman promised me it would be delivered 1st on the Thursday as I had an electrical attending to install it. It was placed 7 in the cue - massive confusion with the delivery driver. I called customer service 7 times and no answer. I sent an email - no answer. What a disgrace.”

Helpful Report

Posted 2 weeks ago

“Still don’t have my appliance after it never showed up they said a mistake in stock and it would be another 3-5 days. It’s been longer than that and no communication”

Helpful Report

Posted 2 weeks ago

“I will recommend all customers not to buy from appliance central , pathetic service 0/10 for sure,”

Helpful Report

Posted 1 month ago

“No responsibility taken for rubbish delivery service using Aramex. Left a message. Was told they would chase, haven’t heard jack since. Poor is an understatement. Would have given 0 stars if I could.”

Helpful Report

Posted 2 months ago

“We're not happy with the delivery company. They have promised to call me next day (Saturday or the following monday) to confirm if they could come back on these days to pick up the old washing machine. After numbers of text sent to the delivery guy, we have received no reply from them. Very very upset to this when he have promised but ignor your calls & messages.”

Helpful Report

Posted 3 months ago

“I cancelled my purchase 19 min. after purchase by emails and one phone call. I was told refund would happen in 4-6 days. I calle agin a few days later and was told refund was comming. It is now quite a few days ago amd mothing has happened.”

Helpful Report

Posted 3 months ago

“Your product is very misleading online. I thought i ordered the jbl partybox 2. But the item was the old model.”

Helpful Report

Posted 4 months ago

“Terrible delivery service”

Helpful Report

Posted 4 months ago

“I feel let down by appliance central as they refuse to allow a return for the product i purchased which was never used due to finding a gas pipe which i can not move. I was informed that the plastic wrap around the product had to be unopened even though the product was not used and in perfect condition.”

Helpful Report

Posted 4 months ago

“After receiving a Westinghouse electric kettle, that is being marketed as "deluxe glass kettle" (on Westinghouse website; Appliance Central has almost no description in the listing) and seeing that it has a lot of plastic parts that would be in direct contact with water, I created a refund request. The request has been ignored for almost 3 weeks, there has even been no email confirmation of this request. Very disappointing. In the meantime the listing for this kettle model shows that it would be a "Back order" and that the stock is too low. So even with insufficient stock Appliance Central are ignoring the possibility of this return.”

Helpful Report

Posted 4 months ago

“Trying to arrange a time to have the product delivered has been ridiculous. I have still not received the item. Communication is poor, response time is poor. I will never use this company again.”

Helpful Report

Posted 4 months ago

Appliance Central is rated 4.5 based on 10,944 reviews