Appliance Central Reviews

Name: Appliance Central
Rating: 4.53

4.5 Rating 11,165 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“……………..abansnesksksmsnsmsks”

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Posted 2 weeks ago

“Sale was easy and pricing seemed competitive but delivery was a disaster, wasted most of my weekend. Read on if you want to know more…. I was told that I must be there to receive the delivery so waited for the driver for the full 4 hour time window they provided on a Saturday. After the 5th hour I called, no answer, just an email a few mins later stating delivery was pushed to Sunday. New delivery window given for Sunday. Once they were 2 hours late for that one I gave up and went out, only to have the item left at the door by the driver that evening.”

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Posted 1 month ago

“I am writing to express my disappointment regarding an issue that occurred during the recent delivery of a washing machine to my apartment. I previously sent an email about this matter but, unfortunately, I have never received a response. During the delivery, the delivery team attempted to drag the washing machine into my apartment, which resulted in a noticeable mark being left on the wooden floor. I have made several attempts to scrub and clean the affected area; however, the mark remains and does not appear to be removable. This damage was caused during the delivery process and is quite visible, which is concerning. I would appreciate acknowledgment of this issue and advice on how it will be addressed.”

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Posted 1 month ago

“Item still hasn't arrived. Aramex courier communication is terrible and two redelivery reschedules have both failed to materialise.”

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Posted 1 month ago

“This store is a scam. I’ve ordered a JBL party box 320 last 27/11/2025 and the carrier here in Qld lost it. In short I haven't received it. Now I need that party box before xmas and of course I didn't received. Now I rang this bloody store and told them that I want to cancel it. But they told me that they need a vorfirmation from allied express carrier. I told it's not my problem anymore. It's between you and them. I asked for refund but until now 24/1/26 they still haven't refunded me.”

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Posted 2 months ago

“Hi I received my parcel and when I pulled it out of the box I noticed a very large dent on the side and it doesn't look like it's from transport due to the box being in good condition seems like the box has been replaced at the wharehouse at some point which I'm not happy about, I would like to request a refund or a replacement asap thankyou”

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Posted 2 months ago

“The ordering experience was was well below average, the product I ordered said it was in stock online so I proceeded to make the purchase only to find out that the product was not in stock. I received an email saying the product would be ordered and to wait 3-5 business days for an update, that time had passed and I was not provided with an update until I emailed them and I was advised the product could no longer be ordered. I then asked for a refund to which I was advised would take 5-7 days for processing and when I asked for the refund to be expedited I didn’t even receive a response. I wouldn’t recommend Appliance Central to anyone.”

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Posted 2 months ago

“Bought a yamaha soundbar transaction went through then the fun started getting it delivered took day off work delivery between 1 and 3pm delivery driver rang at 1pm not getting it today hanged up store struggled to get back to me finally turned up 2 days later Will never buy anything from this mob again PS Thanks I for loosing another customer bought a 85cm tv from THE GOOD GUYS who went out of thier for me”

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Posted 2 months ago

“After a delivery with nothing on the truck, finally recieved my washing machine which was supposedly new in the box. Driver unwraped for me and asked me to sign for delivery. After they left I noticed a dent on the front and Appliance Central making it increadibly difficult to get a refund or exchange.”

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Posted 2 months ago

“Disgusting 🤢...I want my money back. I still don't have my order made on the 5th December 2025.”

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Posted 2 months ago

“Bought a TV. The stand has arrived. Tracking data is really sketchy. I'm not sure why I've been asked to write a review on a product I haven't received!”

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Posted 3 months ago

“Still waiting on my order 3weeks And no response Tracking no MP0076662952”

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Posted 3 months ago

“Tracking shows no movement and zero communication.”

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Posted 3 months ago

“The chest freezer arrived damaged,i called them and they were not very helpfull,see if they respond in the future.”

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Posted 3 months ago

“Haven’t receive wash machine as it was damaged on delivery and was returned that was two weeks ago. To date I haven’t received a call to advise me when my washing machine is coming. I have rang 3 time, with each time I was tolled they would call me back and they haven’t. The delivery people were fantastic.”

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Posted 3 months ago

“Still waiting for the goods to be delivered. Not very happy”

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Posted 3 months ago

“This is the first and last time I will purchase from this retailer. During checkout for the purchase of a wine fridge I ticked the box labelled "connection", assuming that the delivery team would unpack and connect the fridge. They didn't, saying that it wasn't their job. The fridge is now sitting on unprotected carpet in my living room because I can't lift it onto a mat that I had previously purchased. I reported the delivery issue to the retailer but there has been no follow-up. Very disappointing, especially when there is so much competition in the appliance retail space.”

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Posted 3 months ago

“Received a cracked TV and still haven't got a replacement yet. They work. Very slow and I needed to call everyday for any updates! Very unhappy!”

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Posted 3 months ago

“Very slow process”

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Posted 3 months ago

“Large screen television was delivered by a third party and it was unsecured in the vehicle tip on it side to get out as didn't have tailgate lift.”

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Posted 3 months ago

Appliance Central is rated 4.5 based on 11,165 reviews