Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,303 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the worst online company I have had to deal with. Do not buy from them. They have zero customer service. They did not tell me at the beginning that they don't deliver to a post office box. After a week of not receiving anything I emailed them to ask where my item was and only then did they tell me they don't deliver to a PO Box. If I hadn't emailed them I would still be waiting. My house is under renovations and I asked if they could ring me when they arrived so I could come out and get it. They couldn't do that. They suggested I get the item delivered after the renovations were completed. They were going to take 6mths. I advised them I was a shift worker and could they deliver the item before 12md when I went sleep. They could not do anything to help me and just sent the item to me anyway. The delivery company sent me a text saying they would send me a text on the day of delivery. I rang the delivery company asking them to ring me when they arrived and they said they would. I didn't get the text or a phone call and they left the item at my rear door in the rain. DO NOT BUY FROM THIS COMPANY.”

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Posted 4 months ago

“Very bad delivery experience followed by me asking for Appliance Centrals help, they did nothing. I lost a $76 deposit to trades for TV wall installation and both Appliance Central and Allied Express have not responded to my messages.”

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Posted 4 months ago

“Promised call back never occurred. Delivery said to be tried twice but driver observed to just drop cards without trying to deliver.no accountability from either delivery company nor appliance central. Appliance central phone support did not do what it undertook to do. Couldn’t be more enraged by the pretending to help but really just doing whatever it takes to just get the customer off the line and avoid accountability”

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Posted 4 months ago

“Carpet Steam cleaner is not suitable for wool carpet,want to return it unopened for credit, after two emails sent,no reply, dissapointing”

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Posted 4 months ago

“Still haven’t received my item- it’s been 8 days now. No reply to my email”

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Posted 4 months ago

“10/12/2024 - purchased LG Fridge for $3,679 24/12/2024 - emailed Appliance Central to request adjustment to purchase as price down to $3,590 - NO RESPONSE 06/01/2025 - emailed Appliance Online to request adjustment to purchase as price down to $3,520 - NO RESPONSE 10/01/2025 - fridge delivered - NO RESPONSE TO MY 2 PRIOR EMAILS FRONT DOOR DAMAGED BRINGING IN FRIDGE AND REMOVING OLD FRIDGE”

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Posted 4 months ago

“Never will I deal with this company. They are useless 🤬”

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Posted 4 months ago

“still have not recieved the item purchased”

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Posted 4 months ago

“Sent in a claim for a refund or store credit have not heard back from anyone in four days”

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Posted 4 months ago

“I have not received the item, in fact it has not been taken to the transport companies' depot in Sydney yet! It has been 9 days since the purchase was made. Get a PROFESSIONAL courier service!”

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Posted 5 months ago

“bad after sales customer support”

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Posted 5 months ago

“Am still waiting for my item to be delivered. It has been sent from Broadmeadow on 06/01 to Warnambool which is further from where I live. The truck would have been within 25 kms of my home when in transit. It makes no sense to send it further from my home.”

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Posted 5 months ago

“Delivery was pathetic, team left without completing job. Will never anyone to purchase anything from appliances central.”

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Posted 5 months ago

“I am still waiting on delivery”

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Posted 5 months ago

“I order a fridge and tv in November for delivery just before Christmas. The day of delivery I was notified that they didn't have any stock of the fridge (notwithstanding that there was four of the same fridge in the delivery vehicle). It is now early January with no communication as to when I will now receive the fridge. Extremely poor customer service”

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Posted 5 months ago

“I order a 55Q6NAU Hisense 55 INCH 4K QLED SMART TV on 22 December 2024. I haven't received the product yet.”

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Posted 5 months ago

“Terrible customer service. Purchased a fridge at Christmas based on its availability and due date. The delivery was cancelled at 11am the day it was due. I was promised to be the first in line with an 8am delivery. The delivery guys, who were actually absolutely lovely, arrived after 1pm.”

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Posted 5 months ago

“The pedestal I ordered has not yet been received. It was a gift for my daughter to take with her to Port Macquarie as she is relocating there for 12 months. She left for PM today. I’m very dissatisfied.”

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Posted 5 months ago

“Ordered on 12/12/2024, Still not been sent from Sydney Emailed sales on 23/12, no response received”

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Posted 5 months ago

“Player didn't work”

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Posted 5 months ago

Appliance Central is rated 4.5 based on 10,303 reviews