Appliance Central Reviews

Name: Appliance Central
Rating: 4.54

4.5 Rating 11,503 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad delivery experience followed by me asking for Appliance Centrals help, they did nothing. I lost a $76 deposit to trades for TV wall installation and both Appliance Central and Allied Express have not responded to my messages.”

Helpful Report

Posted 1 year ago

“Promised call back never occurred. Delivery said to be tried twice but driver observed to just drop cards without trying to deliver.no accountability from either delivery company nor appliance central. Appliance central phone support did not do what it undertook to do. Couldn’t be more enraged by the pretending to help but really just doing whatever it takes to just get the customer off the line and avoid accountability”

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Posted 1 year ago

“Carpet Steam cleaner is not suitable for wool carpet,want to return it unopened for credit, after two emails sent,no reply, dissapointing”

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Posted 1 year ago

“Still haven’t received my item- it’s been 8 days now. No reply to my email”

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Posted 1 year ago

“10/12/2024 - purchased LG Fridge for $3,679 24/12/2024 - emailed Appliance Central to request adjustment to purchase as price down to $3,590 - NO RESPONSE 06/01/2025 - emailed Appliance Online to request adjustment to purchase as price down to $3,520 - NO RESPONSE 10/01/2025 - fridge delivered - NO RESPONSE TO MY 2 PRIOR EMAILS FRONT DOOR DAMAGED BRINGING IN FRIDGE AND REMOVING OLD FRIDGE”

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Posted 1 year ago

“Never will I deal with this company. They are useless 🤬”

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Posted 1 year ago

“still have not recieved the item purchased”

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Posted 1 year ago

“Sent in a claim for a refund or store credit have not heard back from anyone in four days”

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Posted 1 year ago

“I have not received the item, in fact it has not been taken to the transport companies' depot in Sydney yet! It has been 9 days since the purchase was made. Get a PROFESSIONAL courier service!”

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Posted 1 year ago

“bad after sales customer support”

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Posted 1 year ago

“Am still waiting for my item to be delivered. It has been sent from Broadmeadow on 06/01 to Warnambool which is further from where I live. The truck would have been within 25 kms of my home when in transit. It makes no sense to send it further from my home.”

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Posted 1 year ago

“Delivery was pathetic, team left without completing job. Will never anyone to purchase anything from appliances central.”

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Posted 1 year ago

“I am still waiting on delivery”

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Posted 1 year ago

“I order a fridge and tv in November for delivery just before Christmas. The day of delivery I was notified that they didn't have any stock of the fridge (notwithstanding that there was four of the same fridge in the delivery vehicle). It is now early January with no communication as to when I will now receive the fridge. Extremely poor customer service”

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Posted 1 year ago

“I order a 55Q6NAU Hisense 55 INCH 4K QLED SMART TV on 22 December 2024. I haven't received the product yet.”

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Posted 1 year ago

“Terrible customer service. Purchased a fridge at Christmas based on its availability and due date. The delivery was cancelled at 11am the day it was due. I was promised to be the first in line with an 8am delivery. The delivery guys, who were actually absolutely lovely, arrived after 1pm.”

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Posted 1 year ago

“The pedestal I ordered has not yet been received. It was a gift for my daughter to take with her to Port Macquarie as she is relocating there for 12 months. She left for PM today. I’m very dissatisfied.”

Helpful Report

Posted 1 year ago

“Ordered on 12/12/2024, Still not been sent from Sydney Emailed sales on 23/12, no response received”