Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,591 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took you 3 days of promicess of delivery to deliver it. I had to cancell a lot of appointments waiting for your delivery.”

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Posted 3 weeks ago

“The product arrived on time and as described. However they do not price match as advertised. I reached out to them to rectify the situation and no reply.”

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Posted 1 month ago

“My only problem was with the delivery company. When the package tracker indicated it would be delivered that day I stayed home to collect. By afternoon I had no contact from the delivery driver, so I checked the tracker again only to find it had been delivered. It was left behind reception but the driver did not buzz my unit. We have been experiencing major problems with theft in our highrise, so I was very lucky that the appliance was still there.”

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Posted 1 month ago

“Not happy with delivery. I was at home yet it was delivered to the post office,where I faced difficulties to collect.”

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Posted 1 month ago

“The pricing was very attractive. However it’s now been over a week since I ordered the item and it hasn’t been delivered.”

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Posted 3 months ago

“I am still waiting on my delivery. Have tried every way to find out where it’s at and I just keep can’t seem to get a reply. Something doesn’t happen soon. I’ll be making a complaint.”

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Posted 4 months ago

“My delivery seems to be stuck in a depot”

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Posted 4 months ago

“The tv I bought is excellent as was the delivery service. However on the advice of your contact person I asked for a price match and have not received a response, a sign of poor business practice and poor customer relations.”

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Posted 4 months ago

“Ordered a Hisense 40"Smart TV on 30th Jan 2025, item was on back order with advice that order would be filled between 7-14 business days. Contacted Appliance Central after 14 days, response that still on back order, contacted Appliance Central weekly with same response even though Hisense had stock within 3 weeks of my order. Received the item on 21st March.Once despatched item arrived quickly and item works satisfactorily.”

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Posted 5 months ago

“Ok customer service until I received the product. A part was not there. I quickly sent an email and it has not been answered. Also, I gave my email address and phone number with the order. I have since been plagued with scam emails, and phone calls. Maybe it is a coincidence, but I don't think so. Re how fast did the company reply to my query - I am still waiting. No box to tick that is appropriate below.”

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Posted 5 months ago

“My main grievance is that you sent the parcel through Aramex with a signature on delivery. I couldn’t change it and had to ride my bicycle over thirty kilometres to retrieve my parcel. If you continue to use Aramex with a signature and a no parcel locker policy I will take my business elsewhere.”

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Posted 5 months ago

“Item still not delivered 11 days post purchase!!”

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Posted 7 months ago

“My parcel still hasn’t arrived so I can’t comment however I am disappointed in how long it’s taking”

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Posted 7 months ago

“The purchase of a new washing machine was smooth and the price was good but during the installation a fault was made by the third party installer. This fault would interfere with the correct operation of the washing machine and might cause long-term water leakage. We are now 1.5 weeks without a working washing machine in a household of five. And I spent several hours on the phone trying to get things organised. While Appliance Central has organised a repair at their cost (the right thing to do) this has taken far too much time to warrant a high satisfaction score.”

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Posted 7 months ago

“Although the cooling apparatus appears to work reasonably well, the noise the appliance makes is so loud I can’t hear the TV at its normal volume; by increasing the volume could cause a disturbance with my neighbours on the floor below. I bought this particular model because it very closely resembles another bought by friends some years ago which is much quieter. Please advise if you have something similar that does not make so much disturbance. I would like to return the current model but will await your further advice.”

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Posted 7 months ago

“I didn’t receive my TV yet since ordered on 23-Dec-2024.”

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Posted 7 months ago

“Ordered my order the beginning of December. It’s now the end of December and nothing has come. Called twice this week to follow up with both the team and aramex and no one could tell me the arrival. I have cancelled my order because it’s too late to arrive in time for Xmas.”

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Posted 8 months ago

“Poor delivery woman who was driver was so rude and keep saying that you haven’t paid for delivery to your unit, you just paid for installation and should yourself take refrigerator, washer and … to your unit then I will come and install!!!!”

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Posted 8 months ago

“Was astounded that the wrapping and packaging material was not removed after the fridge was installed.”

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Posted 8 months ago

“Brought a rice cooker 4 cup,not worth $45.00.CRAPE”

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Posted 8 months ago

Appliance Central is rated 4.5 based on 10,591 reviews