Appliance Central Reviews

Name: Appliance Central
Rating: 4.51

4.5 Rating 10,169 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,169 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appliance was out of stock which was not communicated at time of purchase. Delivery was initially set for a Friday, then the following Monday but did not get delivered until the Tuesday”

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Posted 1 year ago

“Wrong product was shipped initially. No apology, very reactive customer service.”

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Posted 1 year ago

“Terrible delivery time. Arrived after follow up call 8 days later than expected.”

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Posted 1 year ago

“Hasn't arrived yet”

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Posted 1 year ago

“Delivery man would not bring TV up in my unit block lift. I am a senior lady and not strong. I asked him twice but he refused. Maybe this is standard policy but i had to drag it up myself which was very taxing. The online process was good”

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Posted 1 year ago

“We had remove and install payment The washes didn’t fit correctly on the taps, so had to go to Bunnings to buy correct ones, wasn’t impressed about that, not the full service I had requested”

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Posted 1 year ago

“Delivery time has been terrible. Still have not t received my order”

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Posted 1 year ago

“Haven’t installed the aircon yet. The price fell within the same week of purchase. Sent a couple of emails to them to refund the difference but no response at all.”

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Posted 1 year ago

“The item to that was ordered and paid for on Dec 15 has still not been received. The poor service has been acknowledged after contacting seller for tracking, but until the item is received I cannot write a positive review”

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Posted 1 year ago

“When a company asks you to write a review on your purchase but you haven't even received the item yet? Either they are a bit retarded or plain stupid. I tried tracking my delivery. Pffft!! Good luck with that. Using Sendle which has no point to point tracking. Just tells me it is somewhere out there bouncing up and down in a cartoon truck. Was hoping it would arrive before the end of the week. No luck there. But they asked for an honest survey answer. Well done 👏 you special people. Don't worry about customer service or satisfaction as long as you get a "Go you good thing". How can I give an unbiased answer when A: Nothing has been received. B: How can you expect an assessment of your "GREAT" Job? Dumasses”

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Posted 1 year ago

“Appliance central is fine but amarex is the most worthless delivery company. Use au post or something. Thanks”

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Posted 1 year ago

“We ordered a LG television and the scream had a mark on it. Very unhappy”

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Posted 1 year ago

“The brand new fridge arrived with a dent at the door. Emailed the appliance central and got no reply whatsoever.”

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Posted 1 year ago

“I couldn't specify a time frame for delivery and it came sooner than planned. This caused issues as I needed to change the delivery address. The delivery took place with only one driver which meant my wife had to lift the 85” tv, the driver also dropped the corner on the road. We have yet to unpack it so hoping it is not damaged.”

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Posted 1 year ago

“Delivery guy was rough with the fridge”

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Posted 1 year ago

“Delivery was ok, communication with customer service is not ok though. Still waiting for a refund for more than a week now and the input is wait some more”

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Posted 1 year ago

“Delivery is too slow”

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Posted 1 year ago

“I submitted a Return request for a fault for my order last week and have yet to receive a response”

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Posted 1 year ago

“Appliance central service is fine. However the courier company used is below 1 ⭐️ Absolutely woefull service, non contactable for customer service queries!!”

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Posted 1 year ago

“I was advised that my oven was out of stock after being told I would receive it the next day, no firm date was given, so I insisted that I be credited. The whole process trying to make contact was very difficult, poor phone service,. Too long waiting on many attempts.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,169 reviews