Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,303 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have TWO serious Comments. 1. The tracking was very limited. IT did not include delivery.2. I left a note at my door asking for the item TO BE TAKEN TO MY LAUNDRY AT THE REAR, IF I WAS AWAY. IT WAS LEFT ON MY STEP IN FULL VIEW OF THE STREET ! I will not ne using your services in the future.”

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Posted 7 months ago

“when purchasing the microwave showed available and delivery within week or so 10km up the road from where i live”

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Posted 7 months ago

“Piece delivered was damaged and needed to be replaced. Return process was efficient, however I am yet to hear back on when replacement will arrive. It has been about 3 weeks since I initially placed the order”

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Posted 7 months ago

“Product delivered in poor condition. Returns team is very slow.”

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Posted 8 months ago

“Dealing with Aramex is always a nightmare. Might be worth considering another courier option.”

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Posted 8 months ago

“Were not able to supply the model I ordered but only told me the day before delivery was booked. They talked me into another model. They then put to original model back online for higher cost. Not the way to do business. The model that was delivered is fine just not my first choice”

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Posted 8 months ago

“I had to wait for 2 months for my Electrical oven to arrive”

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Posted 9 months ago

“Purchase was fine. Delivery was not. Delivery had to be redirected twice as they are unable to arrange a suitable time to drop items off. Collection point for delivery is too far away and incredibly inconvenient. I would suggest choosing a different delivery partner as the current one is letting you down.”

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Posted 9 months ago

“Had to wait weeks for my product to turn up then it got delivered and left at side of house with no notification that it was delivered found it when leaving for work that night not a very good service at all”

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Posted 10 months ago

“The delivery was poorly managed. They changed the original delivery date (weekend when someone is home) at the last minutes. Then informed us that it will be delivered on weekday (Monday) the in the afternoon. But on Monday at 8am morning, when we were were not ready yet, the fridge was delivered, and when they took the old fridge they damaged the front door of the house.”

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Posted 10 months ago

“Bought on back order. ETA was around three weeks took five. Missed start of Olympics”

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Posted 10 months ago

“no coments”

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Posted 10 months ago

“Package was in good condition. On morning of delivery, we were inside house with front door open and security screen closed. Driver hopped out of vehicle, put a "nobody home" card in the letterbox and then drove merrily on his way. Did not even so much as glance toward front of the house”

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Posted 10 months ago

“The TV I purchased came on special The next day for $81 less, before being shipped. I requested the same price but didn't even have the courtesy of a response. NOT HAPPY”

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Posted 11 months ago

“The price was very good but the delivery was shocking. Appliance Central used Aramex and they left the TV in the foyer of my apartment building when it's specifically said a signature was required.”

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Posted 11 months ago

“Ordered product online, emailed to say delivery was coming, then quickly emailed again to advise no stock will deliver next week (even though website said stock was available at time of ordering). Next week came no delivery - they had no stock. So credit has been initiated.”

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Posted 11 months ago

“Appliances delivered at night over 2 hours past window. Delivery people would not unbox and install appliances saying they were not paid by appliances central to do so, despite the website claiming free installation. Good prices at the store but I likely wouldnt order there again”

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Posted 11 months ago

“Goods were OK, but delivery was a bit problematical. Aramex are the worst couriers in Australia and it took 12 days to get across Sydney for a delivery.”

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Posted 11 months ago

“I had arranged delivery of my LG 12kg front loader washing machine on a Tuesday. The delivery did not materialize, nobody phoned me. However, the following day Wednesday I received a call to say the delivery was coming. When item was delivered and the guys where just about to leave when my wife asked why it was not connected as per the instructions, the guy said they do not connect driers, but my wife said we did not order a dryer but a washing machine. They said they were sorry and brought the washing machine. After the connection was leaking, the machine would not complete a wash signifying a OE Error. The office could not arrange for anyone to fix the problem - this was poor service at its core.”

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Posted 11 months ago

“Applance central was excellent, however, the Kenwood FDP22130GY Kenwood MultiPro Go Super Compact Food Processor had one significant issue. It performed as promised and was excellent too, however, the cheap fake rubber base left significant marks on our benchtop. Great product however this is not acceptable and needs to be replaced/fixed asap.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,303 reviews