Appliance Central Reviews

Name: Appliance Central
Rating: 4.51

4.5 Rating 8,403 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 8,403 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Appliance Central 5 star review on 12th February 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I had to email you a reminder 4 weeks after my order. The process was a bit confusing but eventually my product arrived and I am pretty happy with it.”

Helpful Report

Posted 1 day ago

“Ordered a Noirot panel heater in early April. The heater arrived in good time but was faulty. After making numerous phone calls, after about two weeks, I got a shipping slip to send it back at no charge to me. After waiting a further 2 weeks from shipping, I again had to phone to get further action and another heater arrived on the 7th May which works. Action to rectify the situation was negligible unless I followed up. Okay to buy from if appliance works but be wary if you get one that doesn't.”

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Posted 1 week ago

“Wont buy from you again. Paid for installation had to that myself. Not a problem just not fulfilled . The couple who delivered were amazing!!”

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Posted 1 week ago

“I clicked on the grey/silver ( not understanding your codes)I was contacted to confirm what sort of gas but not the colour.when I mentioned I wanted grey/ silver I was told the white had already been despatched so couldn't be changed. So am disappointed. But your delivery time was good.”

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Posted 1 week ago

“Product was great. What I expected. Issues were around the delivery company you use.”

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Posted 1 week ago

“Delivery boys left without assisting to get the fridge in through the entry door to the flat.”

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Posted 3 weeks ago

“Delivery time was too long The bread was good”

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Posted 3 weeks ago

“Definitely it’s loud , but other than that it lacks everything else like Bluetooth loses reception after a metre & the display could be better”

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Posted 1 month ago

“No communication whatsoever regarding delivery. Otherwise TV arrived in good condition and quickly.”

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Posted 1 month ago

“Would have been 5 out of 5 except for the delivery of the micro-convection oven. It was left outside in the rain for I don't know how long. We have still not received any notification as to its arrival. It could have been put undercover across the front door where it would have been seen, but was left in the open and the box was saturated and when the oven was picked up rain water poured out of the control section it has been left to dry out for 4 days. It is working but I don't know for how long. Most unhappy! Barbara James p.s. I do have photos but don't know how to insert them here.”

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Posted 1 month ago

“Couldn't be happier with the TV and Appliance Central. Delivery was unfortunate as it was left behind when the truck was loaded. I had to wait a week. Just grumbling; radio is not good.”

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Posted 1 month ago

“Misleading. Delivery option with "connection" does not involve connecting water. And since the fridge is moved it cannot be connected to electricity. Misleading charges.”

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Posted 1 month ago

“It took too long to delivery the goods when back order. It said two weeks but it took longer and I need to keep chasing up for an update.”

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Posted 2 months ago

“Unfortunately my parcel was not delivered. It seems that the couriers, Aramex, delivered it to the incorrect address. The Appliance Team have made every effort to find and deliver this parcel. I thank them for that. I still would like my parcel. Is there any way of a reimbursement ? I do need the parcel, and will have to go to a different company for this purchase.”

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Posted 2 months ago

“No communication. Delivery arrived unannounced”

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Posted 2 months ago

“Item wasn't in stock or available to order. 3 stars for providing a refund within 5 days.”

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Posted 2 months ago

“Unfortunately, due to staffing the fridge was not delivered on the day I expected. The fridge was delivered on the following day. Also they would not remove the packaging.”

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Posted 2 months ago

“We ordered a washing machine online over the Christmas period. Whilst the pricing of the washing was well below competitors, the washing machine was on back order. The back order issue was obviously out of AC's control but on contacting AC three times by telephone and one visit to their Villawood showroom we were left with the very clear impression that the robotic staff could not have cared less about the order status of the washing machine or when we would receive it. Their operating style was to have us either order another washing machine or refund us the purchase price which all sounds fair but we wanted this particular brand of washing machine. Some five weeks on from the order we received the washing machine so all is good. I guess it was just the uncertainty of whether our purchase would ever arrive combined with very poor customer service skills.”

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Posted 2 months ago

“Cant do a full review as I haven’t received my order yet, as out of stock but I was notified about it”

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Posted 3 months ago

“I am really happy with the product. It certainly was not an urgent purchase. It did seem inordinately long in shipping and delivery. The shipping period was just noticeable, it certainly did not detract from my overall satisfaction.”

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Posted 3 months ago

Appliance Central is rated 4.5 based on 8,403 reviews