Appliance Central Reviews

Name: Appliance Central
Rating: 4.53

4.5 Rating 11,077 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,077 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to follow up each time it was annoying not knowing what was happening. and the guy who called to schedule the delivery was kinda rude as I gave him my preferred date, which was the reason for the call. he says to me "let me finish" to then repeat the same day I just suggest. Acted as if I interrupted his sentence. That show lack of customer service manners. Delivery service was great though and the lady who assisted whenever I followed up was great too.”

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Posted 2 weeks ago

“All good, but find another courier. There are no other options except for being physically at home to sign for product. Won't buy again if you use this courier.”

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Posted 2 weeks ago

“Very slow and price postage”

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Posted 2 weeks ago

“Whisky I am happy with my purchase and the product, the delivery of the item was less than ideal. The only option to select for a delivery upstairs to my apartment was “more than 8 steps”, the two females that arrived were unaware that there was multiple steps let alone 3 floors to go up. With my help the girls agreed to proceed in us manually taking the fridge up, both the girls were awesome and am so glad we were able to install on the day instead of waiting for other delivery drivers who would only be able to come the next day. I was charged an extra $45 to bring up “more than 8 steps” however needed up having to do part of that delivery myself.”

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Posted 1 month ago

“Amamex notified 28/11 parcel “ coming today”. Then Amamex notified 3/12 parcel “coming today”- which it did. Why notify me twice & waste my time on 28/11. Otherwise early , correct notifications is much appreciated”

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Posted 1 month ago

“Pretty average service from Appliance Central. Ordered the wrong model, charged $50 restocking fee which I thought was a bit much. Moreso though my rating is reflective of the customer service or lack thereof I was met with when exchanging the product at their depot in Villawood. The pretty dismissive and mildly rude young lad and lady didn’t spark joy. Solid 3 stars. Will likely not ship there again.”

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Posted 1 month ago

“Ok with the order but not the shipping Company. Frid 6:15 a.m message saying parcel will arrive in 24 hours. This affected a medical Appointment. Didn't arrive. Then par el due Saturday waited in and missed a Christmas lunch! Par el due Sunday and no parcel arrived. I cannot cancel medical appointments today for a parcel that never arrives. I cannot travel to their depot as it would cost 2 hours of a carers time $140 plus her mileage.please could you follow this up.”

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Posted 2 months ago

“It would be good to receive a quote for delivery before placing an order. The message advising that some areas may get free delivery only to be slugged $33 after placing teh order does not cut the mustard unfortunatley”

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Posted 2 months ago

“The delivery ladies were nice enough. Yet I think they rushed the install (not major problems, but somewhat disappointing): - They made no attempt to level the machine, so I had to sort of uninstall it to access the foot adjustments. - They provided no manual, and the first small load we tried to wash (that had been in the old machine when it failed) said it would run for 5 1/2 hours! - The hoses and power cords were not installed neatly, so I needed to untangle them to sit better.”

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Posted 3 months ago

“Excellent product, well packaged. Area for improvement is the courier company - they arrived without warning and a few days earlier than expected. Lucky I was home. Be good to get a window of a few hours (morning or afternoon) and some better communication with the delivery service. Oh and amazing prices - exceptional value.”

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Posted 3 months ago

“Hi good vac pity it doesn't have a bag”

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Posted 4 months ago

“Tv still working after a few days so thats a good sign. That being said the Hisense remote is absolute rubbish compared to previous remotes from other brands. Was purchased on a Friday morning. Website indicated 1 to 2 Buisness days for delivery. Tv arrived after lunch the following Friday. 2 stars off for that. I would purchase from them again if they were more accurate with the delivery time frame, or if I was picking it up in person. 3 stars for late delivery of a product that works well after a few days.”

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Posted 4 months ago

“Communication via e-mail was good but delivery was poor. Item was delivered and I was notified by e-mail, however my Wife was home and there was no doorbell or knock, no signature needed just a tv left out the front in plain sight.”

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Posted 5 months ago

“Delivery was efficient however disappointed that the TV price reduced by another $250+ the day after we bought. We received a msg to “Buy now as sale ended that night” but a better price again was up the next day. Outside of this issue we would have rated as 5 star.”

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Posted 5 months ago

“Good but you need to communicate to the customer when the back order possible arrives but was no communication at all also you need to communicate to the delivery driver about what customer asked for .”

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Posted 6 months ago

“I have been unable to use my dryer as there was NO venting tube sent with it which seems silly as it is a vented dryer. I have had to purchase it elsewhere.”

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Posted 6 months ago

“Very happy with product and competitive price, but a little disappointed with the delivery. I had the item delivered to my work place as I live in a large apartment complex where delivery is almost impossible. Even though the warehouse receiving dock and office were open, the item was left outside on the front step of the office with no attempt to deliver the item to a person. $500 piece of equipment left on the front step unattended - for no reason. Delivery to warehouse and/or office staff was 100% available. Fortunately someone happened to find the item and bring it inside. I received a message saying "left in a safe place". The item was left unattended in an unsafe place, in the open where it could easily have been stolen. The carriers may as well have left it on the side of the road.”

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Posted 6 months ago

“Price was amazing however delivery was incredibly slow”

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Posted 7 months ago

“The delivery was a bit of a nightmare. After taking a day off to be home for the scheduled (and confirmed) delivery, it wasn’t until 3pm that day that I was told the order wasn’t coming. After multiple calls back and forth it was delivered the next day - if I hadn’t pushed, it would’ve been delayed by over a week. Not the greatest experience. Wouldn’t recommend.”

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Posted 8 months ago

“It took nearly 2 months to get our item with no communication at all. Along the way no a good experience at all”

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Posted 8 months ago

Appliance Central is rated 4.5 based on 11,077 reviews