Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,298 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was amazing however delivery was incredibly slow”

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Posted 1 week ago

“The delivery was a bit of a nightmare. After taking a day off to be home for the scheduled (and confirmed) delivery, it wasn’t until 3pm that day that I was told the order wasn’t coming. After multiple calls back and forth it was delivered the next day - if I hadn’t pushed, it would’ve been delayed by over a week. Not the greatest experience. Wouldn’t recommend.”

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Posted 2 weeks ago

“It took nearly 2 months to get our item with no communication at all. Along the way no a good experience at all”

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Posted 4 weeks ago

“Delivery was on time as advised with a couple of notices beforehand. They took a lot of care to enter no markings or scratches on the wood floor. However with the installation the ice maker water connection was done incorrectly which meant it did not work. The hose connection was put on wrong way around which meant there was no water flow.”

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Posted 1 month ago

“Good value and great delivery service but my fridge has a ding in the door which I have reported and no one has responded.”

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Posted 1 month ago

“Appliance Central needs to follow up with their delivery guys. Ordered a fridge and especially requested for the packaging to be taken away. Was confirmed via email it would be taken away. Reminder the delivery guys as well, to take away the packaging, they took it outside the main door and left it there. Messaged the delivery guy and called Appliance Central but no solution!! We had to discard it ourselves”

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Posted 2 months ago

“Item was as described, delivery was very slow with multiple false "your deliveryt will arrive today" messages”

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Posted 2 months ago

“I bought a TV and was delivered to me within a week. But the problem started when I received the TV. I was sent a faulty TV. Technician already came and had a look and analysed that I was sent a faulty LG tv. It's almost 2 weeks now and I am still waiting for LG to refund me. It's taking so long to process complaints when they already know that they sent a faulty TV. I guess you can say my experience with the seller is not that good and I expected them to help me with the problem. But I had to email or ring everyday to find out what's happening.”

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Posted 2 months ago

“Our fridge didn't fit, because the French doors open wider than the cavity, but because we unpacked fridge, would not take fridge back. My suggestion is that measurement on your site need to include door opening”

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Posted 2 months ago

“Appliance Central were cheaper and Easy to deal with. Aramex chosen as their delivery partner, they are horrible. Cannot follow simple instructions nor did they go to the right address.”

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Posted 2 months ago

“confusion of delivery otherwise ok”

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Posted 2 months ago

“Took a week too longer than expected delivery time.”

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Posted 2 months ago

“Communication was poor however the parcel eventually arrived as described”

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Posted 3 months ago

“The product is fine. Delivery did not work. They didn't come to my door (as they claimed) as I was home. They claimed to have left a note, but there was none. I had to fetch the package from a store where it actually got delivered.”

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Posted 3 months ago

“The delivery guys were in such a hurry that they didn't install the noise barrier bottom plate that sits under the machine I was also disappointed that the packaging was not removed and it was not mentioned on the order page”

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Posted 4 months ago

“Can't really review anything, as I haven't rećeived the product as yet. Was told it was in stock, then notified that it was not in stock ...so am waiting for the delivery”

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Posted 4 months ago

“Ordered a fridge & a washing machine back in November to be delivered in Jan, the fridge got delayed by 2 additional weeks, had to call twice and ask why the delay was. Common courtesy would be to give me a call and update, but I guess they just forgot to do that. Delivery staff was friendly & professional, advised me how to use the appliances. Overall I’d give 3/5, nothing more, nothing less.”

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Posted 4 months ago

“The online purchase was fine and it was dispatched quickly, unfortunately it was sent with Aramex and it still hasn't arrived nearly four weeks later.”

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Posted 4 months ago

“Good was fine. Only that delivery person was very quick to just left the TV outside of our door, without even waiting for my elderly Mum to open the door.”

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Posted 5 months ago

“Issue with delivery, otherwise no problem. Communication around delivery lacking.”

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Posted 5 months ago

Appliance Central is rated 4.5 based on 10,298 reviews