Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,715 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the TCL TV that I purchased from Appliance Central. It was dispatched the following day. Was not happy with the courier service (Aramex). Got a tracking message early in the morning, that it was on board for delivery. Stayed home the whole day waiting. It did not arrive. Could not contact anyone at Aramex.It came the following day. A text message explaining that it would not be coming today would have been appreciated. But very happy with the efficiency of Appliance Central.”

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Posted 1 year ago

“Had to chase my order as not dispatched as per website timelines, other than that, great . Courier service very flexible & helpful.”

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Posted 1 year ago

“I was very happy with ordering of my washing machine. The problem started with the delivery men and the installation. When connecting the hoses for the water he attached the red to cold and white to hot. When my partner questioned him he said, oh well doesn’t matter you know which is which. My partner didn’t let it go and insisted he change them over., which he eventually did reluctantly. I did ring Appliance Central with my complaint, but not convinced it would be passed along to the right person/s.”

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Posted 1 year ago

“Fast posting and early arrival was very much appreciated , but unfortunately I can’t leave a positive feedback on the condition my purchase arrived in , was disgraceful and I would say unacceptable . Dirty , dusty torn plastic cover was horrible to handle and I was very reluctant to try the appliance convinced there would be an issue with it Luckily there wasn’t. Please in future make the effort to wrap and send in a respectful state”

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Posted 1 year ago

“Idk”

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Posted 1 year ago

“Happy with the purchase and the price was very competitive. Not having the details of the courier service is frustrating especially since it's such a poorly rated service. Had issues of random communication and no way to initiate contact them myself. I was extremely fortunate that there were no issues, because if there was, I would have extreme difficulty resolving it and that would have been a lot of money wasted.”

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Posted 1 year ago

“The guys didn't connect the pipe or tube probably which lead to water leaking etc”

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Posted 1 year ago

“I continue to object to the display and sharing of a private data that was for your use. Apart from this it's been ANOTHER satisfying experience. Could OBVIOUSLY do with Account based web experience”

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Posted 1 year ago

“The washing machine was wobbly. The driver didn't balance it. The just put it and go”

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Posted 1 year ago

“efficient and accurate”

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Posted 1 year ago

“Great product, great price. Only issue was delivery 2-4 then 3.30-5 then finally 5-6 as running late. I just had them leave in safe place as had dinner lans.”

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Posted 1 year ago

“They don’t take away the packaging.”

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Posted 1 year ago

“Relatively easy process, arrived two weeks from the date of ordering, communication was good for the most part, would deal them in the future”

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Posted 1 year ago

“My purchase is yet to arrive so I am reserving my opinions”

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Posted 1 year ago

“The ordering process was simple, price was competitive and the free delivery was good value. However, the delivery drivers scratched the front of the fridge putting it into the house and destroyed our lawn missing the driveway when they backed into it.”

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Posted 1 year ago

“they tryed hard to get my purchase delivered.”

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Posted 1 year ago

“Appliance Cental OK Alliance the transport company terrible.”

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Posted 1 year ago

“Everything was great except for the fridge packaging not being removed despite request to do so. Appliance Online (their competitors) would typically do this. There was a lot of cardboard and Styrofoam left behind.”

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Posted 1 year ago

“Dispatched as planned. But the courier left the TV on our front door step! No one was home for two hours. The box has a colour picture of what’s inside it. Luckily it wasn’t stolen. Really not ok.”

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Posted 1 year ago

“The Appliance Central pricing and the option for free installation were fantastic. I purchased several white goods for my elderly mother and opted for the free installation. However, the delivery team let us down when they insisted that a plumber was needed to install the washing machine. After they left, I consulted with the building management who informed me that this wasn't the case; the delivery person simply didn't remove the cap, which can be easily removed with a finger. The management suggested that I contact the company if I had paid extra for installation for refund. Unfortunately, I haven't been able to resolve this issue as I had to travel abroad for work for a few weeks. I'm quite disappointed with the outcome.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,715 reviews