Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,301 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The washing machine was wobbly. The driver didn't balance it. The just put it and go”

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Posted 9 months ago

“efficient and accurate”

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Posted 10 months ago

“Great product, great price. Only issue was delivery 2-4 then 3.30-5 then finally 5-6 as running late. I just had them leave in safe place as had dinner lans.”

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Posted 10 months ago

“They don’t take away the packaging.”

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Posted 10 months ago

“Relatively easy process, arrived two weeks from the date of ordering, communication was good for the most part, would deal them in the future”

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Posted 10 months ago

“My purchase is yet to arrive so I am reserving my opinions”

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Posted 10 months ago

“The ordering process was simple, price was competitive and the free delivery was good value. However, the delivery drivers scratched the front of the fridge putting it into the house and destroyed our lawn missing the driveway when they backed into it.”

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Posted 10 months ago

“they tryed hard to get my purchase delivered.”

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Posted 10 months ago

“Appliance Cental OK Alliance the transport company terrible.”

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Posted 11 months ago

“Everything was great except for the fridge packaging not being removed despite request to do so. Appliance Online (their competitors) would typically do this. There was a lot of cardboard and Styrofoam left behind.”

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Posted 11 months ago

“Dispatched as planned. But the courier left the TV on our front door step! No one was home for two hours. The box has a colour picture of what’s inside it. Luckily it wasn’t stolen. Really not ok.”

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Posted 11 months ago

“The Appliance Central pricing and the option for free installation were fantastic. I purchased several white goods for my elderly mother and opted for the free installation. However, the delivery team let us down when they insisted that a plumber was needed to install the washing machine. After they left, I consulted with the building management who informed me that this wasn't the case; the delivery person simply didn't remove the cap, which can be easily removed with a finger. The management suggested that I contact the company if I had paid extra for installation for refund. Unfortunately, I haven't been able to resolve this issue as I had to travel abroad for work for a few weeks. I'm quite disappointed with the outcome.”

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Posted 11 months ago

“The prices for the products were great and the quality was impressive. However, the delivery service was extremely disappointing. After waiting for a week, the package seemed to be stuck in the same place for over 5 days before it finally moved. When the delivery finally arrived, the delivery person seemed careless and caused damage to the product. It appeared that the parcels were just stacked on top of each other in the delivery van, rather than being properly handled in a truck. I observed the delivery person mishandling our TV and even noticed them banging it against the front door. To add to the frustration, the delivery person had a thick accent and a rather dismissive attitude, which made communication difficult. The entire experience left me feeling incredibly frustrated, and I truly hope that there will be significant improvements in the delivery service.”

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Posted 11 months ago

“Unfortunately still trying to sync with the courier company to obtain my purchase. Hopefully my goods will avoid being damaged.”

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Posted 11 months ago

“I was very happy with Appliance Central itself and would have rated higher if there hadn't been problems with Aramex and the delivery. I WILL NEVER again purchase from a site who uses Aramex to deliver even if there is no charge for delivery. I could have paid an extra $15 for my purchase and bought from Good Guys and avoided all the stress and delay and frankly it would have been worth it”

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Posted 11 months ago

“The heater i bought sat at my local post office for 5 days! You're courier didn't bother to notify me that was even there, no updates at all. Not impressed!”

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Posted 11 months ago

“Delivery was quick of my washing machine however in installation I later found out the drainage hose was kinked to the point the machine couldn’t drain and went into error.”

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Posted 11 months ago

“10 days and still haven’t received my order”

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Posted 11 months ago

“Everything was good but no delivery. It'd be much better if Appliance central uses Aus parcel not Aramex.”

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Posted 11 months ago

“I had commented on order notes where to leave item should nobody be home. The instruction to delivery company was that it required a signature. Without signature they returned it to warehouse without calling. Notified on Friday by email when too late to stop them.”

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Posted 11 months ago

Appliance Central is rated 4.5 based on 10,301 reviews