Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,717 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The prices for the products were great and the quality was impressive. However, the delivery service was extremely disappointing. After waiting for a week, the package seemed to be stuck in the same place for over 5 days before it finally moved. When the delivery finally arrived, the delivery person seemed careless and caused damage to the product. It appeared that the parcels were just stacked on top of each other in the delivery van, rather than being properly handled in a truck. I observed the delivery person mishandling our TV and even noticed them banging it against the front door. To add to the frustration, the delivery person had a thick accent and a rather dismissive attitude, which made communication difficult. The entire experience left me feeling incredibly frustrated, and I truly hope that there will be significant improvements in the delivery service.”

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Posted 1 year ago

“Unfortunately still trying to sync with the courier company to obtain my purchase. Hopefully my goods will avoid being damaged.”

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Posted 1 year ago

“I was very happy with Appliance Central itself and would have rated higher if there hadn't been problems with Aramex and the delivery. I WILL NEVER again purchase from a site who uses Aramex to deliver even if there is no charge for delivery. I could have paid an extra $15 for my purchase and bought from Good Guys and avoided all the stress and delay and frankly it would have been worth it”

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Posted 1 year ago

“The heater i bought sat at my local post office for 5 days! You're courier didn't bother to notify me that was even there, no updates at all. Not impressed!”

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Posted 1 year ago

“Delivery was quick of my washing machine however in installation I later found out the drainage hose was kinked to the point the machine couldn’t drain and went into error.”

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Posted 1 year ago

“10 days and still haven’t received my order”

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Posted 1 year ago

“Everything was good but no delivery. It'd be much better if Appliance central uses Aus parcel not Aramex.”

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Posted 1 year ago

“I had commented on order notes where to leave item should nobody be home. The instruction to delivery company was that it required a signature. Without signature they returned it to warehouse without calling. Notified on Friday by email when too late to stop them.”

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Posted 1 year ago

“Happy with the product but they forgot to deliver on the day I requested and I had to ring them and rearrange delivery for 2 days later.”

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Posted 1 year ago

“When placing the order, there was no shipping confirmation. Email sent querying the delay but no reply. Found out online in small print that the item was on back order, this was not communicated.”

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Posted 1 year ago

“Product was packaged very well. Deliverer made no offer of help. No notification of delivery whatsoever.”

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Posted 1 year ago

“have purchased dvd hdd recorder should have been dvd but is blueray”

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Posted 1 year ago

“Didnt have correct tools to set up. Didn't remove box and foam when left. Otherwise all good.”

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Posted 1 year ago

“Ordering online and the speed of despatch was excellent however,their choice of Courier service (Allied) left a lot to be desired and marred the experience, hence the three stars.”

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Posted 1 year ago

“Service online and by phone was very good however the delivery personnel were very below par. Inexperienced or no care, maybe both, I'm not sure but they ruined this purchase which was to be a surprise for my wife”

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Posted 1 year ago

“Got notifications on Thursday it was loafed and on its way... didn't arrive until Monday. When arrived the box was all squashed lucky it was lnt breakable.”

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Posted 1 year ago

“Although I had to email you a reminder 4 weeks after my order. The process was a bit confusing but eventually my product arrived and I am pretty happy with it.”

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Posted 1 year ago

“Ordered a Noirot panel heater in early April. The heater arrived in good time but was faulty. After making numerous phone calls, after about two weeks, I got a shipping slip to send it back at no charge to me. After waiting a further 2 weeks from shipping, I again had to phone to get further action and another heater arrived on the 7th May which works. Action to rectify the situation was negligible unless I followed up. Okay to buy from if appliance works but be wary if you get one that doesn't.”

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Posted 1 year ago

“Wont buy from you again. Paid for installation had to that myself. Not a problem just not fulfilled . The couple who delivered were amazing!!”

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Posted 1 year ago

“I clicked on the grey/silver ( not understanding your codes)I was contacted to confirm what sort of gas but not the colour.when I mentioned I wanted grey/ silver I was told the white had already been despatched so couldn't be changed. So am disappointed. But your delivery time was good.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,717 reviews