Appliance Central Reviews

Name: Appliance Central
Rating: 4.54

4.5 Rating 11,503 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Westinghouse fridge for a good price. It was delivered by 2 women who at first stated that it wouldn't fit through the front door and whinged about having 2 steps on the verandah. They then asked me to move heavy furniture around for them (wasn't really necessary), stating that I should have been told to do so before they arrived (I hadn't). Also struggled to remove the old fridge thinking it wouldn't fit past the kitchen bench (there was more than enough space). They said they don't take the packaging away as it's rubbish and left a huge mess to be disposed of. After a 4 hour wait, I turned the fridge on only to find it hadn't been balanced. I called and one of the delivery girls told me I only needed to loosen the feet at the front instead of her coming back to fix it. Turns out that wasn't the case.. I called the office to try to have it sorted by someone else. The same delivery driver phoned and was telling me to leave work or get someone else to go to my house so she could have a look at it. This wasn't possible on that day, so she got very nasty and raising her voice, repeatedly, told me that I need to work in with her. Quality product, though I would recommend spending that little bit extra and avoid the rude, incompetent, young female delivery drivers.”

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Posted 1 year ago

“Very happy with the TCL TV that I purchased from Appliance Central. It was dispatched the following day. Was not happy with the courier service (Aramex). Got a tracking message early in the morning, that it was on board for delivery. Stayed home the whole day waiting. It did not arrive. Could not contact anyone at Aramex.It came the following day. A text message explaining that it would not be coming today would have been appreciated. But very happy with the efficiency of Appliance Central.”

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Posted 1 year ago

“Had to chase my order as not dispatched as per website timelines, other than that, great . Courier service very flexible & helpful.”

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Posted 1 year ago

“I was very happy with ordering of my washing machine. The problem started with the delivery men and the installation. When connecting the hoses for the water he attached the red to cold and white to hot. When my partner questioned him he said, oh well doesn’t matter you know which is which. My partner didn’t let it go and insisted he change them over., which he eventually did reluctantly. I did ring Appliance Central with my complaint, but not convinced it would be passed along to the right person/s.”

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Posted 1 year ago

“Fast posting and early arrival was very much appreciated , but unfortunately I can’t leave a positive feedback on the condition my purchase arrived in , was disgraceful and I would say unacceptable . Dirty , dusty torn plastic cover was horrible to handle and I was very reluctant to try the appliance convinced there would be an issue with it Luckily there wasn’t. Please in future make the effort to wrap and send in a respectful state”

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Posted 1 year ago

“Idk”

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Posted 1 year ago

“Happy with the purchase and the price was very competitive. Not having the details of the courier service is frustrating especially since it's such a poorly rated service. Had issues of random communication and no way to initiate contact them myself. I was extremely fortunate that there were no issues, because if there was, I would have extreme difficulty resolving it and that would have been a lot of money wasted.”

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Posted 1 year ago

“The guys didn't connect the pipe or tube probably which lead to water leaking etc”

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Posted 1 year ago

“I continue to object to the display and sharing of a private data that was for your use. Apart from this it's been ANOTHER satisfying experience. Could OBVIOUSLY do with Account based web experience”

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Posted 1 year ago

“The washing machine was wobbly. The driver didn't balance it. The just put it and go”

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Posted 2 years ago

“efficient and accurate”

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Posted 2 years ago

“Great product, great price. Only issue was delivery 2-4 then 3.30-5 then finally 5-6 as running late. I just had them leave in safe place as had dinner lans.”

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Posted 2 years ago

“They don’t take away the packaging.”

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Posted 2 years ago

“Relatively easy process, arrived two weeks from the date of ordering, communication was good for the most part, would deal them in the future”

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Posted 2 years ago

“My purchase is yet to arrive so I am reserving my opinions”

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Posted 2 years ago

“The ordering process was simple, price was competitive and the free delivery was good value. However, the delivery drivers scratched the front of the fridge putting it into the house and destroyed our lawn missing the driveway when they backed into it.”

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Posted 2 years ago

“they tryed hard to get my purchase delivered.”

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Posted 2 years ago

“Appliance Cental OK Alliance the transport company terrible.”

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Posted 2 years ago

“Everything was great except for the fridge packaging not being removed despite request to do so. Appliance Online (their competitors) would typically do this. There was a lot of cardboard and Styrofoam left behind.”

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Posted 2 years ago

“Dispatched as planned. But the courier left the TV on our front door step! No one was home for two hours. The box has a colour picture of what’s inside it. Luckily it wasn’t stolen. Really not ok.”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 11,503 reviews