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Appliance Central Reviews

4.5 Rating 11,337 Reviews
88 %
of reviewers recommend Appliance Central
4.5
Based on 11,337 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Appliance Central Reviews
Haven’t installed the aircon yet. The price fell within the same week of purchase. Sent a couple of emails to them to refund the difference but no response at all.
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Posted 2 years ago
The item to that was ordered and paid for on Dec 15 has still not been received. The poor service has been acknowledged after contacting seller for tracking, but until the item is received I cannot write a positive review
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Posted 2 years ago
When a company asks you to write a review on your purchase but you haven't even received the item yet? Either they are a bit retarded or plain stupid. I tried tracking my delivery. Pffft!! Good luck with that. Using Sendle which has no point to point tracking. Just tells me it is somewhere out there bouncing up and down in a cartoon truck. Was hoping it would arrive before the end of the week. No luck there. But they asked for an honest survey answer. Well done 👏 you special people. Don't worry about customer service or satisfaction as long as you get a "Go you good thing". How can I give an unbiased answer when A: Nothing has been received. B: How can you expect an assessment of your "GREAT" Job? Dumasses
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Posted 2 years ago
Appliance central is fine but amarex is the most worthless delivery company. Use au post or something. Thanks
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Posted 2 years ago
We ordered a LG television and the scream had a mark on it. Very unhappy
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Posted 2 years ago
The brand new fridge arrived with a dent at the door. Emailed the appliance central and got no reply whatsoever.
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Posted 2 years ago
I couldn't specify a time frame for delivery and it came sooner than planned. This caused issues as I needed to change the delivery address. The delivery took place with only one driver which meant my wife had to lift the 85” tv, the driver also dropped the corner on the road. We have yet to unpack it so hoping it is not damaged.
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Posted 2 years ago
Delivery guy was rough with the fridge
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Posted 2 years ago
Delivery was ok, communication with customer service is not ok though. Still waiting for a refund for more than a week now and the input is wait some more
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Posted 2 years ago
Delivery is too slow
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Posted 2 years ago
I submitted a Return request for a fault for my order last week and have yet to receive a response
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Posted 2 years ago
Appliance central service is fine. However the courier company used is below 1 ⭐️ Absolutely woefull service, non contactable for customer service queries!!
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Posted 2 years ago
I was advised that my oven was out of stock after being told I would receive it the next day, no firm date was given, so I insisted that I be credited. The whole process trying to make contact was very difficult, poor phone service,. Too long waiting on many attempts.
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Posted 2 years ago
While I am happy with the the washer and dryer I bought. I am far from satisfied with the delivery. The delivery people lifted the unit in place and plugged them into the power. They didn’t make sure the machines were level. My biggest complaint is that they left all packaging behind. They said “ we don’t get paid to do that”. You will take our old appliances away (presumably to do up and sell, making money in the process, but won’t take away quite substantial packaging!!!!!
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Posted 2 years ago
too slow delivery
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Posted 2 years ago
The damaged vaccum was sent . I could not figure out for few days why it is not working well. When I checked the cover of dust bag, it was broken .
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Posted 2 years ago
The microvawe was ordered online on the 24/9/23. With a clear instruction to leave the goods at the patio of the granny flat at the back of the property. On 26/9/23 Aramex delivered the goods but took it back with them because I was not in the premises to sign the receiving of the goods. I called you and your receptionist told me there may be a pick up depot near me but she never got back to me. I sent another email 2 days later and again asked to deliver and leave the goods without my signature since I live alone and I work everyday . Again you replied in an email 2 days later and again wanted me to declare to accept the risk of the goods being missing or stolen had the goods were delivered without a receiver signature, which I did. The goods finally delivered on 5/10/23. I was not impressed by the way you deliver the goods. Had I known that a receiver signature is mandatory then I will definitely not proceed with the purchase because I will not take leave from work just to stay home and wait for your delivery. And your receptionist never called me back I think the duty of customer cares and responsibilities have been breached.
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Posted 2 years ago
Still haven't received it.
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Posted 2 years ago
The delivery was poor. No contact details were available to change the delivery so it came when I knew I wasn't going to be home. To organise the redelivery took two tries which was annoying, I was unable to leave the house for a day not knowing when it was going to turn up & it didn't turn up. Will not purchase anything through them again
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Posted 2 years ago
Delivery was two days later than it was meant to be.
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Posted 2 years ago
Appliance Central is rated 4.5 based on 11,337 reviews