Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,718 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a LG television and the scream had a mark on it. Very unhappy”

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Posted 1 year ago

“The brand new fridge arrived with a dent at the door. Emailed the appliance central and got no reply whatsoever.”

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Posted 1 year ago

“I couldn't specify a time frame for delivery and it came sooner than planned. This caused issues as I needed to change the delivery address. The delivery took place with only one driver which meant my wife had to lift the 85” tv, the driver also dropped the corner on the road. We have yet to unpack it so hoping it is not damaged.”

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Posted 1 year ago

“Delivery guy was rough with the fridge”

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Posted 1 year ago

“Delivery was ok, communication with customer service is not ok though. Still waiting for a refund for more than a week now and the input is wait some more”

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Posted 1 year ago

“Delivery is too slow”

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Posted 1 year ago

“I submitted a Return request for a fault for my order last week and have yet to receive a response”

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Posted 1 year ago

“Appliance central service is fine. However the courier company used is below 1 ⭐️ Absolutely woefull service, non contactable for customer service queries!!”

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Posted 1 year ago

“I was advised that my oven was out of stock after being told I would receive it the next day, no firm date was given, so I insisted that I be credited. The whole process trying to make contact was very difficult, poor phone service,. Too long waiting on many attempts.”

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Posted 1 year ago

“While I am happy with the the washer and dryer I bought. I am far from satisfied with the delivery. The delivery people lifted the unit in place and plugged them into the power. They didn’t make sure the machines were level. My biggest complaint is that they left all packaging behind. They said “ we don’t get paid to do that”. You will take our old appliances away (presumably to do up and sell, making money in the process, but won’t take away quite substantial packaging!!!!!”

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Posted 1 year ago

“too slow delivery”

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Posted 1 year ago

“The damaged vaccum was sent . I could not figure out for few days why it is not working well. When I checked the cover of dust bag, it was broken .”

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Posted 2 years ago

“The microvawe was ordered online on the 24/9/23. With a clear instruction to leave the goods at the patio of the granny flat at the back of the property. On 26/9/23 Aramex delivered the goods but took it back with them because I was not in the premises to sign the receiving of the goods. I called you and your receptionist told me there may be a pick up depot near me but she never got back to me. I sent another email 2 days later and again asked to deliver and leave the goods without my signature since I live alone and I work everyday . Again you replied in an email 2 days later and again wanted me to declare to accept the risk of the goods being missing or stolen had the goods were delivered without a receiver signature, which I did. The goods finally delivered on 5/10/23. I was not impressed by the way you deliver the goods. Had I known that a receiver signature is mandatory then I will definitely not proceed with the purchase because I will not take leave from work just to stay home and wait for your delivery. And your receptionist never called me back I think the duty of customer cares and responsibilities have been breached.”

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Posted 2 years ago

“Still haven't received it.”

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Posted 2 years ago

“The delivery was poor. No contact details were available to change the delivery so it came when I knew I wasn't going to be home. To organise the redelivery took two tries which was annoying, I was unable to leave the house for a day not knowing when it was going to turn up & it didn't turn up. Will not purchase anything through them again”

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Posted 2 years ago

“Delivery was two days later than it was meant to be.”

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Posted 2 years ago

“Delivery was on time,l had issues with my fridge,called the shop,was told to do an online enquiry, no reply l got,called again,said they are sorry ,will get in touch this mon or tue,lm still waiting, told them l will be travelling overseas on Friday night,so need this sorted out ASAP please.lm still waiting”

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Posted 2 years ago

“good price offered which was available in my local stores 4 days later allied couriers hopeless get rid of them im going to there ware house tommorow to deliver my own tv should have just waited and picked up from local jb hi fi or good guys”

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Posted 2 years ago

“Advertised the tv I wanted to purchase as in stock only to inform me the day before delivery that it isn't and proceeded to put me on a backlog. Asked me to reply to their emails if I have any inquiries only just to be ignored multiple times before having to finally call them and get an answer on its status. I don't appreciate the run around but I guess you get what you pay for. This TV is much cheaper here than the larger competitors such as good guys, jb hi fi, Bing Lee etc. Great product, poor service.”

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Posted 2 years ago

“I still have not received this item despite chasing twice.”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,718 reviews