Appliance Central Reviews

Name: Appliance Central
Rating: 4.53

4.5 Rating 11,337 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Appliance Central 5 star review on 13th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was on time,l had issues with my fridge,called the shop,was told to do an online enquiry, no reply l got,called again,said they are sorry ,will get in touch this mon or tue,lm still waiting, told them l will be travelling overseas on Friday night,so need this sorted out ASAP please.lm still waiting”

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Posted 2 years ago

“good price offered which was available in my local stores 4 days later allied couriers hopeless get rid of them im going to there ware house tommorow to deliver my own tv should have just waited and picked up from local jb hi fi or good guys”

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Posted 2 years ago

“Advertised the tv I wanted to purchase as in stock only to inform me the day before delivery that it isn't and proceeded to put me on a backlog. Asked me to reply to their emails if I have any inquiries only just to be ignored multiple times before having to finally call them and get an answer on its status. I don't appreciate the run around but I guess you get what you pay for. This TV is much cheaper here than the larger competitors such as good guys, jb hi fi, Bing Lee etc. Great product, poor service.”

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Posted 2 years ago

“I still have not received this item despite chasing twice.”

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Posted 2 years ago

“The Washing machine delivery was scheduled for Saturday but cancelled the day before. Rescheduled for the following Friday, cancelled by the delivery contractor. Rescheduled for the following Saturday morning, delivered late Saturday afternoon. This follows an order for a TV that was to be delivered within 3 days. After waiting 5 days I cancelled the order. Promises made but not delivered.”

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Posted 2 years ago

“Ordering process was great and products as described but delivery let the whole experience down. Having to constantly chase up, getting conflicting information, having to stay home and wait for 6 hours was very frustrating. I will think twice about ordering form Appliance Central in the future because of this”

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Posted 2 years ago

“Haven't received the goods yet”

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Posted 2 years ago

“We brought a Haier washer and the delivery was great however, the installation was not completed according to the installation manual. They did not install the noise suppression bottom plate, we now have an extra screw but no plate, since the installer took it with them. They also didn't even make any adjustments so the washing machine is levelled correctly (maybe they weren't train to do it or weren't aware), all they did was connected the hose and power. We texted the installer and he responded that it is optional. We rang the shop and the shop said they will organise someone out to install the noise suppression panel, it has been more than a week out and no one rang back to organise the fix.”

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Posted 2 years ago

“Very disappointing delivery service. Had to make several enquiries as to where my purchases were and given no updates or reason why delayed. Will not use again.”

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Posted 2 years ago

“Will let you know when I get my parcel was suppose to get it yesterday but got a txt saying is late”

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Posted 2 years ago

“Ask for delivery by anyone other than Aramex, after 11 days the microwave still has not arrived. Still has not arrived and has apparently been in regional depot now for a week.”

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Posted 2 years ago

“I understand that from time to time, there are occasions that item's advertised online is out of stock. what would make the customer feels appreciated would be a personalised call with some alternatives based on the specifications of the items they have selected e.g matching specs in a different brand be proposed for a swap.”

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Posted 2 years ago

“I have made my purchase over $1000 since 29/06/23 and today is 09/07/23 I have only received invoice to my email. My order hasn't been dispatched. I have sent an email to follow up my order 4 days ago but have not heard any thing since.”

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Posted 2 years ago

“Still waiting for delivery. Very poor service”

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Posted 2 years ago

“CS is great, however I haven't received my TV, yet. TV arrived in Melbourne from Sydney within 4 working days. The delivery man didn't even ring my bell and put a peice of paper to ask me pick up the TV from their collection centre. They are Aramax. I had same experience before with them. Ridiculous. Appliance Central told me that they rearranged the delivery to my place but no updates for a week. You have to change the delivery company if you want great service and reviews.You will consistently get bad reviews because of Aramex. I want my TV asap.”

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Posted 2 years ago

“I ordered the appliance on 10th June and it finally arrived today on 21st June. Aramex left a card at the door when my husband was at home. Then it took 2 attempts to get my delivery over another week. There was no phone number to ring and no suggested time of delivery. I am happy with the appliance but not impressed with the delivery company!!”

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Posted 2 years ago

“The delivery was delayed because of a truck breakdown. Then the guys delivering were in such a hurry, they wouldn't allow my husband to remove the screen door so the fridge would fit. This resulted in an additional charge of $250.00 so someone could come and remove the fridge doors to fit in the door. By the time they got there, 5 days later, this was unnecessary as my husband had removed the screen door and the fridge fitted fine.”

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Posted 3 years ago

“Not happy with the customer support. They are not customer friendly, very poor knowledge about the product.”

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Posted 3 years ago

“I am still waiting on the article”

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Posted 3 years ago

“Happy they matched Harvey Norman prices however delivery was a complete mess. Fridge was meant to arrive on a Saturday and didn't arrive until Monday. Communication was terrible and with having to empty the fridge and freezer and allow 4 hours once the new one was delivered, a lot of food was spoilt.”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 11,337 reviews