Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,597 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,597 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointing delivery service. Had to make several enquiries as to where my purchases were and given no updates or reason why delayed. Will not use again.”

Helpful Report

Posted 2 years ago

“Will let you know when I get my parcel was suppose to get it yesterday but got a txt saying is late”

Helpful Report

Posted 2 years ago

“Ask for delivery by anyone other than Aramex, after 11 days the microwave still has not arrived. Still has not arrived and has apparently been in regional depot now for a week.”

Helpful Report

Posted 2 years ago

“I understand that from time to time, there are occasions that item's advertised online is out of stock. what would make the customer feels appreciated would be a personalised call with some alternatives based on the specifications of the items they have selected e.g matching specs in a different brand be proposed for a swap.”

Helpful Report

Posted 2 years ago

“I have made my purchase over $1000 since 29/06/23 and today is 09/07/23 I have only received invoice to my email. My order hasn't been dispatched. I have sent an email to follow up my order 4 days ago but have not heard any thing since.”

Helpful Report

Posted 2 years ago

“Still waiting for delivery. Very poor service”

Helpful Report

Posted 2 years ago

“CS is great, however I haven't received my TV, yet. TV arrived in Melbourne from Sydney within 4 working days. The delivery man didn't even ring my bell and put a peice of paper to ask me pick up the TV from their collection centre. They are Aramax. I had same experience before with them. Ridiculous. Appliance Central told me that they rearranged the delivery to my place but no updates for a week. You have to change the delivery company if you want great service and reviews.You will consistently get bad reviews because of Aramex. I want my TV asap.”

Helpful Report

Posted 2 years ago

“I ordered the appliance on 10th June and it finally arrived today on 21st June. Aramex left a card at the door when my husband was at home. Then it took 2 attempts to get my delivery over another week. There was no phone number to ring and no suggested time of delivery. I am happy with the appliance but not impressed with the delivery company!!”

Helpful Report

Posted 2 years ago

“The delivery was delayed because of a truck breakdown. Then the guys delivering were in such a hurry, they wouldn't allow my husband to remove the screen door so the fridge would fit. This resulted in an additional charge of $250.00 so someone could come and remove the fridge doors to fit in the door. By the time they got there, 5 days later, this was unnecessary as my husband had removed the screen door and the fridge fitted fine.”

Helpful Report

Posted 2 years ago

“Not happy with the customer support. They are not customer friendly, very poor knowledge about the product.”

Helpful Report

Posted 2 years ago

“I am still waiting on the article”

Helpful Report

Posted 2 years ago

“Happy they matched Harvey Norman prices however delivery was a complete mess. Fridge was meant to arrive on a Saturday and didn't arrive until Monday. Communication was terrible and with having to empty the fridge and freezer and allow 4 hours once the new one was delivered, a lot of food was spoilt.”

Helpful Report

Posted 2 years ago

“I ordered and paid for a washing machine on the 27/4/2023 but it was not in stock. I was told it would arrive in 1-2 weeks. I'm still waiting to get notified on when it will arrive”

Helpful Report

Posted 2 years ago

“Item still has not been received after 2 weeks delivery service is ridiculous. Not happy”

Helpful Report

Posted 2 years ago

“Management to deliver ordered goods on line needs improvement. Courier service does not update customer services in case of delays. Your own customer service after the order is quite poor. Experience could have been made better rather than bitter. Good luck”

Helpful Report

Posted 2 years ago

“Prices are good. Delivery communication very bad.”

Helpful Report

Posted 2 years ago

“Since placing an order, the delivery was rescheduled three times without any consultation with the customer.”

Helpful Report

Posted 2 years ago

“delivery time was very average”

Helpful Report

Posted 2 years ago

“ I have received my item with a missing invoice on the box which i am really concerned about my personal information. Please see an attached picture in an email on 16th of March. Another concern is its making a noisy once it's on. I also attached a video file in an email. Thanks ”

Helpful Report

Posted 2 years ago

“I haven’t received it yet so I can’t say anything about the product thanks”

Helpful Report

Posted 2 years ago

Appliance Central is rated 4.5 based on 10,597 reviews