Appliance Central Reviews

Name: Appliance Central
Rating: 4.51

4.5 Rating 10,186 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,186 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery is okay. Installation and remove of old machine would have not been done if did insist that they were in the invoice and that’s the reason why I bought the new machine at Appliance Central. If I knew that there was no pick up of old machine and installation i should not bought the new machine inastead I buy at Goodguys or Harvey Norman. You should honour what you advertised of remove of old machine and installation of the new machine”

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Posted 2 years ago

“Tv was left upside down outside the house. Haven't opened yet waiting for new house. Will report for any issues if present”

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Posted 2 years ago

“No price guarantee. I bought a TV and they dropped the price by $200 the next day without passing it on. Better to shop at a store that has a price guarantee.”

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Posted 2 years ago

“I find communication/service lacking and the website is dated and confusing. Overall, a poor experience.”

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Posted 2 years ago

“Hi, I had poor experience from the purchase. First of all the item did not get delivered on the date advised. Then your phone number on the website is not attended by anyone for most of the day. I called several time before I could get to the person. Then the phone got disconnected while I was on hold talking to the person and waiting for status of delivery. So had to call a few times again. And lastly, the delivery guys were rude, in extreme rush, did not care about checking if the machine is installed properly and ran leaving the mess behind. I am thinking of putting this review on google and everywhere else on social media. Thanks.”

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Posted 2 years ago

“The delivery was quick however the carriers was not professional and they scratched my fridge sides to my apartment’s door. They also refused to collect the empty boxes.”

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Posted 2 years ago

“Cannot review - product not delivered yet.”

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Posted 2 years ago

“I was given a 2 hr delivery window from 10.30-12.30 but the fridge didn't arrive until 13.45, the delivery guys didn't remove the existing fridge or take the packaging from the new fridge when they left.”

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Posted 2 years ago

“Have not Recieved the product yet???”

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Posted 2 years ago

“From one week I waiting my delivery order”

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Posted 2 years ago

“The item was not delivered though I was at home and there was no attempt to call or ring the door bell. I drove 20km to pick up the item the next day from the warehouse”

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Posted 2 years ago

“It was dent already.”

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Posted 2 years ago

“Haven’t received the TV yet”

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Posted 2 years ago

“Appliance Central was great - excellent price and product delivered quickly. Their delivery partner however lets them down massively. The person who delivered my tv stood in the foyer and REFUSED to get in the lift with the tv on the trolley to bring it to my apartment. He was literally standing in front of of the lift and insisted they only deliver to the building. For this reason only I wouldn’t use them again sadly.”

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Posted 2 years ago

“Delivery time expectation set was 2 weeks or longer. Then told it would be 3-4 days. Then it just rocked up. So it was quick, which is great, but impossible to plan for. Worse still, it was a big screen TV being delivered to my 84 year old Mum. They didn't knock they just left it outside in the elements and she had no idea until she went out later. I realise it's the courier company you use at fault, but that's ultimately part of your product offering.”

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Posted 2 years ago

“Excellent Delivery - pity about the dents in the side of the fridge {Which the boys took photos of while unpacking)”

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Posted 2 years ago

“The product was delivered to a different address and signed for by a different person than on the instructions. What checks had you in place to prevent this occurring again. Do you ask for proof of ID!”

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Posted 2 years ago

“Not entirely happy with the service, driver just wanted to dump the goods out the front of the house, knowing my mum wouldn't be able to pick them up herself she is 83 years of age..”

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Posted 2 years ago

“I have a problem with my item and cannot use it. The “help” personnel don’t seem to care at all and are not willing to engage.”

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Posted 2 years ago

“Delivery drivers turned up with no tools to complete the installation as offered and left the new washing machine infront of the old machine, which mad the replacement task even more difficult!”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,186 reviews