Appliance Central Reviews

Name: Appliance Central
Rating: 4.53

4.5 Rating 11,021 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,021 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was not delivered though I was at home and there was no attempt to call or ring the door bell. I drove 20km to pick up the item the next day from the warehouse”

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Posted 3 years ago

“It was dent already.”

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Posted 3 years ago

“Haven’t received the TV yet”

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Posted 3 years ago

“Appliance Central was great - excellent price and product delivered quickly. Their delivery partner however lets them down massively. The person who delivered my tv stood in the foyer and REFUSED to get in the lift with the tv on the trolley to bring it to my apartment. He was literally standing in front of of the lift and insisted they only deliver to the building. For this reason only I wouldn’t use them again sadly.”

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Posted 3 years ago

“Delivery time expectation set was 2 weeks or longer. Then told it would be 3-4 days. Then it just rocked up. So it was quick, which is great, but impossible to plan for. Worse still, it was a big screen TV being delivered to my 84 year old Mum. They didn't knock they just left it outside in the elements and she had no idea until she went out later. I realise it's the courier company you use at fault, but that's ultimately part of your product offering.”

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Posted 3 years ago

“Excellent Delivery - pity about the dents in the side of the fridge {Which the boys took photos of while unpacking)”

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Posted 3 years ago

“The product was delivered to a different address and signed for by a different person than on the instructions. What checks had you in place to prevent this occurring again. Do you ask for proof of ID!”

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Posted 3 years ago

“Not entirely happy with the service, driver just wanted to dump the goods out the front of the house, knowing my mum wouldn't be able to pick them up herself she is 83 years of age..”

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Posted 3 years ago

“I have a problem with my item and cannot use it. The “help” personnel don’t seem to care at all and are not willing to engage.”

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Posted 3 years ago

“Delivery drivers turned up with no tools to complete the installation as offered and left the new washing machine infront of the old machine, which mad the replacement task even more difficult!”

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Posted 3 years ago

“Very Disappointed! A light TV 55 I understand company policy but my mum took my order as I was at work and it could easily be lifted up a flight or 2 of stairs but instead was left down stairs with my mum until a gentleman from my units helped my mum”

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Posted 3 years ago

“7 days and no dispatch notification even though the item should be in stock.”

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Posted 3 years ago

“Very impressed with delivery and prodthat I ordered, this 2 star only for those delivery drivers who deliver”

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Posted 3 years ago

“It wasn't followed my request. The guy just put the TV in ground floor instead of coming to my apartment. Also, the delivery was 3 business late than the promised date.”

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Posted 3 years ago

“We had a washing machine delivered and installed on Monday, 29 August. The delivery was as expected, but the installation left a little to be desired. Our old washing machine was situated on a wooden platform; the new washing machine was situated on the same platform. Unfortunately, in the process of installing the new washing machine, the wooden platform was moved so that the platform is no longer parallel to the wall. As the new washing machine is very heavy, we are unable to adjust the wooden platform so that it does not stick out at an angle. It would have been nice if the installers were more careful. If possible, when you have installers in this area again, could they please adjust the wooden platform? Note that the product, the price and the delivery were very good, while only the installation was unsatisfactory. Regards, Thomas Gush 0412995345”

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Posted 3 years ago

“Received appliance quickly but when there was a problem with it upon trying to use for the first time I was fobbed off. They didn’t want to know about it”

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Posted 3 years ago

“Have not received item yet.”

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Posted 3 years ago

“I purchased a TV online as they had the best price available. I was impressed as I placed the order online and it arrived within the 2 business days. However the information regarding the features of the TV was incorrect to the manufacturer. I am disappointed as the feature called Ambient mode was advertised on the website but when the TV arrived I realised the model did not support this feature. If I had known this I would have purchased a different model which had this feature.”

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Posted 3 years ago

“Price was great Website easy to use All was well until we were told TV was despatched and we confirmed next day delivery was OK From there we went on a 5 day stressful journey of trying to get it delivered On two occasions promised delivery did not eventuate There were several unsuccessful phone calls to locate the delivery When it finally arrived it was late The delivery process and procedures need a complete review and revision You need a better delivery service”

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Posted 3 years ago

“Haven't got my item”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 11,021 reviews