Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,601 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Delivery - pity about the dents in the side of the fridge {Which the boys took photos of while unpacking)”

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Posted 2 years ago

“The product was delivered to a different address and signed for by a different person than on the instructions. What checks had you in place to prevent this occurring again. Do you ask for proof of ID!”

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Posted 2 years ago

“Not entirely happy with the service, driver just wanted to dump the goods out the front of the house, knowing my mum wouldn't be able to pick them up herself she is 83 years of age..”

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Posted 2 years ago

“I have a problem with my item and cannot use it. The “help” personnel don’t seem to care at all and are not willing to engage.”

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Posted 2 years ago

“Delivery drivers turned up with no tools to complete the installation as offered and left the new washing machine infront of the old machine, which mad the replacement task even more difficult!”

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Posted 2 years ago

“Very Disappointed! A light TV 55 I understand company policy but my mum took my order as I was at work and it could easily be lifted up a flight or 2 of stairs but instead was left down stairs with my mum until a gentleman from my units helped my mum”

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Posted 2 years ago

“7 days and no dispatch notification even though the item should be in stock.”

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Posted 2 years ago

“Very impressed with delivery and prodthat I ordered, this 2 star only for those delivery drivers who deliver”

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Posted 2 years ago

“It wasn't followed my request. The guy just put the TV in ground floor instead of coming to my apartment. Also, the delivery was 3 business late than the promised date.”

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Posted 2 years ago

“We had a washing machine delivered and installed on Monday, 29 August. The delivery was as expected, but the installation left a little to be desired. Our old washing machine was situated on a wooden platform; the new washing machine was situated on the same platform. Unfortunately, in the process of installing the new washing machine, the wooden platform was moved so that the platform is no longer parallel to the wall. As the new washing machine is very heavy, we are unable to adjust the wooden platform so that it does not stick out at an angle. It would have been nice if the installers were more careful. If possible, when you have installers in this area again, could they please adjust the wooden platform? Note that the product, the price and the delivery were very good, while only the installation was unsatisfactory. Regards, Thomas Gush 0412995345”

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Posted 3 years ago

“Received appliance quickly but when there was a problem with it upon trying to use for the first time I was fobbed off. They didn’t want to know about it”

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Posted 3 years ago

“Have not received item yet.”

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Posted 3 years ago

“I purchased a TV online as they had the best price available. I was impressed as I placed the order online and it arrived within the 2 business days. However the information regarding the features of the TV was incorrect to the manufacturer. I am disappointed as the feature called Ambient mode was advertised on the website but when the TV arrived I realised the model did not support this feature. If I had known this I would have purchased a different model which had this feature.”

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Posted 3 years ago

“Price was great Website easy to use All was well until we were told TV was despatched and we confirmed next day delivery was OK From there we went on a 5 day stressful journey of trying to get it delivered On two occasions promised delivery did not eventuate There were several unsuccessful phone calls to locate the delivery When it finally arrived it was late The delivery process and procedures need a complete review and revision You need a better delivery service”

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Posted 3 years ago

“Haven't got my item”

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Posted 3 years ago

“Already mentioned”

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Posted 3 years ago

“The good thing about AC is the price however, my fridge was delivered damaged and I didn't accept it. I was meant to receive a new one the following week. After I called AC to ask if it's coming, they didn't organise it and didn't have stock so I'm still waiting, another week. I hope to receive it next week. At this point in time I can only give it two stars.”

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Posted 3 years ago

“I had to arrange my own shipping to Qld, which was a painful experience.”

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Posted 3 years ago

“I was not notified about the shipping and I had to call back to check and I was told that the item had damaged.”

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Posted 3 years ago

“Washing machine unit is great but customer service and delivery guys horrible. Delivery guys left my unit in the garage and drove off. When I contacted them to come back and install it they said “ I told them I asked them not to install” In regards to customer service I told them the situation and never ever got back to me. Overall front loader is great it’s what I was looking for. Customer service and delivery experience is poor.”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 10,601 reviews