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Appliance Central Reviews

4.5 Rating 11,503 Reviews
88 %
of reviewers recommend Appliance Central
4.5
Based on 11,503 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Appliance Central Reviews
I have not heard anything since date of purchase so unable to review at this stage.
Helpful Report
Posted 4 years ago
To Whom It May Concern, Hi, I haven't received my order yet so far. The courier try to deliver last Thursday 14/4 afternoon, unfortunately, I was at work at that time. Try to contact the courier to arrange the delivery again or pick up by myself, but no response so far.
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Posted 4 years ago
The shopping experience at Appliance Central was easy but delivery is terrible. It took 3 days just to ship and now it's been 8 days and Aramex still haven't delivered my new microwave. All I get is a message saying it is delayed and no response from their online support at all. Appliance Online delivered products to me overnight. You need to get a new delivery company instead of the cheapest, it is costing you, customers.
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Posted 4 years ago
bought washing machine on line, not in stock. Haven't heard anything on when I might recieve it
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Posted 4 years ago
Your choice of courier "Aramex" has to be reassessed. I had to go and pick it up myself. "Free delivery" turned into and expense of petrol and time.
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Posted 4 years ago
The customer service, order process, and timely dispatch of the product that I ordered (a soundbar system at the high end) from Appliance Central was excellent. Unfortunately Appliance Central were badly let down by their delivery partner, Allied Express. Despite agreement with Allied Express upon a date to deliver the product when someone would be home, they instead delivered it (without authorisation) when no-one was there. This sensitive electronic equipment was dropped over a fence, and left in an area open to the elements for 2 days. My complaint email to Allied Express (having called and been told this was the only way to register a complaint), has to-date gone unanswered. In summary, I would recommend Appliance Central, however check who is going to deliver your item, and if it is Allied Express - I would request an alternate delivery partner, or not proceed.
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Posted 4 years ago
I have yet to receive my purchase despite ordering it several days ago.
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Posted 4 years ago
No comment at the moment still waiting for delivery.
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Posted 4 years ago
I am still waiting for my delivery
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Posted 4 years ago
Great price quick supply packing now taken away took another 3 days after arrival for old fridge to be taken away after being promised next day , then day after ,then finally taken on Thursday after Monday delivery
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Posted 4 years ago
Very poor communication, apart from an invoice sent there has been nothing. Other places inform as to what stage the order is up to or when the delivery date will be. I could have just got one from the shop. My old jug is broken and I’m needing this now. I HAVENT GOT THE ITEM ITS NOT DELIVERED YET.
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Posted 4 years ago
Ive been asked to write this review but my order still hasnt arrived....
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Posted 4 years ago
Delivery time was not accurate and the time it actually has taken so far would have changed my decision and bought from someone else
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Posted 4 years ago
I purchased a new Samsung refrigerator and paid for it two weeks before we moved so that we could have refrigeration on the day after we moved to our new home. The fridge was good for delivery and I was tracking it when it disappeared. I rang and was told to contact the delivery coordinator for whom I left both voicemail and text messages. With no response. I heard nothing at all until the following afternoon when I had a call half an hour before delivery. The delivery guys said they knew nothing about it being a day late. Unreliable delivery and poor communication.
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Posted 4 years ago
At present paid for this item 10 days ago and haven’t heard anything with regard to a delivery time. You only buy a washing machine when you need it.
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Posted 4 years ago
you have my money. I don't yet have my washing machine
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Posted 4 years ago
Haven't received my appliance yet.
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Posted 4 years ago
Purchase made, receipt received, then....... crickets. I assume deliveries are delayed due to covid but maybe some customer comms to track status? Website is good. Also maybe wait until transaction is complete to ask for feedback. Hope this helps.
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Posted 4 years ago
The main reason we bought it from Appliance Central was the delivery time matches our needs. We still haven't received our parcel. So not happy with the service
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Posted 4 years ago
Hi, it has been nearly 2 weeks since I ordered but haven't heard anything about expected arrival of my purchase.
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Posted 4 years ago
Appliance Central is rated 4.5 based on 11,503 reviews