Appliance Central Reviews

Name: Appliance Central
Rating: 4.51

4.5 Rating 10,187 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't received my appliance yet.”

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Posted 3 years ago

“Purchase made, receipt received, then....... crickets. I assume deliveries are delayed due to covid but maybe some customer comms to track status? Website is good. Also maybe wait until transaction is complete to ask for feedback. Hope this helps.”

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Posted 3 years ago

“The main reason we bought it from Appliance Central was the delivery time matches our needs. We still haven't received our parcel. So not happy with the service”

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Posted 3 years ago

“Hi, it has been nearly 2 weeks since I ordered but haven't heard anything about expected arrival of my purchase.”

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Posted 3 years ago

“I can't really give an accurate review because I haven't received my order yet. I hope it comes soon.”

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Posted 3 years ago

“After much pondering I decided on a micro system expecting it within a week or so after the week I called and was told it would be another month, i have since cancelled my order.”

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Posted 3 years ago

“I purchased a vacuum cleaner on 29/12. At the order the estimated time of arrival 5to 10January (fair enough NY long weekend, then your shipping company changed to 10 to 13 January, now it is 13 to 17 January. The delivery address is 20 km from your depot. I rang Thursday 06/01 to find out whether the vacuum cleaner was coming from overseas and I was confirmed, not. It left Villawood 29/12/21 I was also promised to be called back yesterday 7/1 with more info, but nobody called me back. I tried to ring again today Saturday 8/1at 3pm and the disk said i rang after hours (10 to 4 pm AEST Saturday and Sunday) At this stage I cannot give a good review. Let’s hope you guys can make me change my mind”

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Posted 3 years ago

“No update has been giving on my order once I paid my item in full. I would like an update/confirmation on my order, especially when spending large amounts of money.”

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Posted 3 years ago

“They still haven’t come back to pick up their boxes and my old machine that I paid to be taken away on the day the new one was delivered. Are you guys reading this as I’m still waiting 4 days later….”

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Posted 3 years ago

“Poor customer service and communication”

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Posted 3 years ago

“Thanks for delivering my TV promptly given this time of year. Unfortunately I can’t understand why you wouldn’t deliver to my suburb when you deliver to suburbs very near to me? This was really inconvenient as I had to organise and pay for a 2nd courier to deliver to my home just 6 minutes away. When the driver(from Allied couriers) arrived at the first delivery address I said to him it’s a shame you don’t deliver to my suburb . He’s reply was ‘We do and even further north!’ I replied ‘That’s not what Appliance Central told me?’”

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Posted 3 years ago

“I ordered a tv on 28/11/21. It is today, 5/12/21. I haven't received it yet. Intriguing that it takes more than a week to get an item from Sydney to Pimpama. Is it coming by truck?”

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Posted 3 years ago

“Haven't received the product ordered 7 days ago. No update to delivery time or tracking. Poor communication”

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Posted 3 years ago

“Ordering was fine so was payment. Had to email to get updates. Delivery arrangement was pathetic. Needed to be home from 8am to 4pm. Requested and arranged /agreed to be informed 30mins before delivery, got a sms 4 minutes before arrival. Asked why they didn't call. Driver was was abusive and started using swayer words on the street when I was at my door, basically shouting! Eventually I said and indicated with my hand to bring it over. I went I side and when they brought the fridge in I told them that the reason for 39 min was so to empty the existing fridge, to which they both became more abusive saying not their problem, take it up with Appliance Central. I did not feel safe with 2 big guys so I told them to take it away.”

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Posted 3 years ago

“Delivery takes to long”

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Posted 3 years ago

“Price and product good Said you would come back for rubbish, but you never did.”

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Posted 3 years ago

“The dryer and washer are mixed up on the website. Even in the invoice, it was mentioned as a dryer instead of a washer”

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Posted 3 years ago

“I ordered a ChiQ 166 L Upright freezer. The advertisement said it had LED lighting. After looking at my purchase I discovered it didn't. I contacted Appliance Central and they told me it was the manufacturer's fault and they would notify them. I was told there was nothing they could do for me. I notice they are still selling this Freezer with this company and others showing LED lighting which it clearly does not have.”

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Posted 3 years ago

“I have emailed to ask when delivery will be and no one has replied back.”

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Posted 3 years ago

“This is the second time I received this request to do a review. I must say I am very diappointed that this stick vacuum cleaner is faulty. Once it's put together it cannot be pulled apart to use another attachment or as a hand held vacuum. Appliance Central hasn't come back with a solution other than they had contacted Miele for resolution. I would like to know what's their return policy as I am not happy with it at all. I contacted Miele and was given a vacuum repairer to do assessment but due to Covid I am not able to it yet. I hope Appliance Central can provide a better after sale service and would like to hear from them.”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 10,187 reviews