Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,606 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price and product good Said you would come back for rubbish, but you never did.”

Helpful Report

Posted 3 years ago

“The dryer and washer are mixed up on the website. Even in the invoice, it was mentioned as a dryer instead of a washer”

Helpful Report

Posted 3 years ago

“I ordered a ChiQ 166 L Upright freezer. The advertisement said it had LED lighting. After looking at my purchase I discovered it didn't. I contacted Appliance Central and they told me it was the manufacturer's fault and they would notify them. I was told there was nothing they could do for me. I notice they are still selling this Freezer with this company and others showing LED lighting which it clearly does not have.”

Helpful Report

Posted 3 years ago

“I have emailed to ask when delivery will be and no one has replied back.”

Helpful Report

Posted 3 years ago

“This is the second time I received this request to do a review. I must say I am very diappointed that this stick vacuum cleaner is faulty. Once it's put together it cannot be pulled apart to use another attachment or as a hand held vacuum. Appliance Central hasn't come back with a solution other than they had contacted Miele for resolution. I would like to know what's their return policy as I am not happy with it at all. I contacted Miele and was given a vacuum repairer to do assessment but due to Covid I am not able to it yet. I hope Appliance Central can provide a better after sale service and would like to hear from them.”

Helpful Report

Posted 3 years ago

“Couriers arrived on Wednesday without tools to install the hose connection. They left taking the old washing machine but had removed the plug on the pipe in the vanity cupboard where the hose connects which rendered the sink unusable. There was no communication about this or about water leakage into or under the vanity. They did not return til the next day in the afternoon to complete the installation. They took 10 minutes saying it was complete. However when the new washing machine was run for the first time according to the instructions in the manual we could hear water leaking onto the floor. On checking we could see the hose was not secured onto the pipe under the sink as before. This led to further potential water damage. We secured the connection ourselves and the leak stopped and we were able to clean up the water and complete the wash cycle. In addition the power safety switch overrode during the cycle switching off the power to the property. Same thing happened next morning with next load of washing. No other machines such as dishwasher, computer etc were running at the time. Have since done 2 loads without loss of power or incidents. Found the installation process to be incompetent and lacking in communication. Delivery prompt and price of washing machine very good.”

Helpful Report

Posted 3 years ago

“Was very disappointed to have our install delivery occur and the deliverers left all the packaging here … I have no way of getting rid of it , except possibly making numerous trips to the tip. Atm it is all in my carport meaning we cannot put car there. Also leaving the our other fridge out In the rain was not great for it either!”

Helpful Report

Posted 3 years ago

“Item is yet to arrive after a week. To be fair its not Appliance Centrals fault but they use this freight company willingly.”

Helpful Report

Posted 3 years ago

“The appliances were delivered, which isn't the issue. They did not hook up the washing machine properly, by not installing a proper hose, so when I did my first wash, it leaked all over the laundry room. And the dryer was not hooked up correctly either. Not good, as installation was supposed to be included, but they did a terrible job”

Helpful Report

Posted 3 years ago

“The delivery person didn't took out the existing refrigerator though it was mentioned that the old refrigerator will be recycled”

Helpful Report

Posted 3 years ago

“I still do not have my product”

Helpful Report

Posted 3 years ago

“Very slow delivery, and poor customer service when following up on the delay”

Helpful Report

Posted 3 years ago

“I purchased from you as it was advertised as a 1 to 2 day delivery and I wanted a TV for the footy finals. It’s now 7 days on and my TV still hasn’t arrived!! 🤦🏻‍♂️🤦🏻‍♂️ Your pricing was good, execution of promises poor”

Helpful Report

Posted 3 years ago

“The owner's manual in the fridge is VIETNAM language on it. Not english.”

Helpful Report

Posted 3 years ago

“On the website, it says that items are usually dispatched within 1-2 days after order is placed. I placed an order for a in-stock fridge 7 days ago and it is still not dispatched. Rang Appliance Central and was told they were out of stock in NSW and had to get stock in from elsewhere and they are unsure when stock would arrive. Would have bought another model if delay was anticipated.”

Helpful Report

Posted 4 years ago

“I received my product very promptly which is commendable however after my product was damaged the response and chasing has been quite poor”

Helpful Report

Posted 4 years ago

“Purchasing the goods fine. The whole delivery service was abysmal. The transport company rang one morning and left a message stating I needed to call back ASAP to get delivered. I couldn’t call so my wife did and the driver was very defensive and had many excuses about truck sizes and whatever. We weren’t fussed. Then he rang the next day and said it couldn’t be delivered that day but will be the next. He was very short and again not very pleasant to deal with. It got delivered two days later. Also, I hadn’t received any notification when it was to be delivered or if it had even been delivered from them or yourselves. Customer service from your transport company at its lowest. Anyway, tv works great.”

Helpful Report

Posted 4 years ago

“We were told our deliver would come in 1-2 days it’s almost over a week later. Very disappointed!”

Helpful Report

Posted 4 years ago

“It’s been 9 days since I spent almost $10,000 on purchases of Samsung TV’s and sound bars. Even though they said it was in stock, there is no sign of my delivery. To make it worse, I can’t get Ben or Ann to return my calls.”

Helpful Report

Posted 4 years ago

“Your price was good. The paperwork good. But the delivery experience has been poor. I ordered Monday it's now Saturday and my goods are not here. You are in Sydney, I am in Jervis Bay a little over 2 hours away. 5 days ? And worse still your couriers cannot tell me where my goods are? The tracking on their App tells me it's on the Gold Coast ? Phoned their local guy who didn't know. He referred me to their Wollongong branch who tell me it's not on the Gold Coast (problem with duplicate tracking numbers ?) it's with a subcontractor for delivery but they couldn't tell me who or where my goods are??? Got me to raise a ticket on their website. That was on Thursday, no response so far. This order was for an LPG gas heater, by the time I get it it will be summer and I wont need it !!!”

Helpful Report

Posted 4 years ago

Appliance Central is rated 4.5 based on 10,606 reviews