Appliance Central Reviews

Name: Appliance Central
Rating: 4.51

4.5 Rating 10,187 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,187 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far haven't received my item, will provide feedback once received”

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Posted 2 years ago

“Really great customer service booking delivery however did select install and they just left it in the box, next to the wall directly next to the kitchen.”

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Posted 3 years ago

“Sunbeam Electric Toaster still not delivered!”

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Posted 3 years ago

“Happy with online purchase, price & delivery cost. However I received notification that my order was being delivered on 21st April, it never showed up. So I called the courier company on the 22nd and they advised that my address was outside their delivery area, however I have been charged delivery cost for my item to be delivered to my address as per my purchase confirmation. They advised that they would have to contact a third party courier to arrange delivery. My order did not arrive by close of business on 22nd April. I am hoping I hear back from the courier tomorrow (26th April) with advice on when my order will be delivered. My current vacuum cleaner recently broke, so desperately need my new one to arrive to clean the house.”

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Posted 3 years ago

“I have not heard anything since date of purchase so unable to review at this stage.”

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Posted 3 years ago

“To Whom It May Concern, Hi, I haven't received my order yet so far. The courier try to deliver last Thursday 14/4 afternoon, unfortunately, I was at work at that time. Try to contact the courier to arrange the delivery again or pick up by myself, but no response so far.”

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Posted 3 years ago

“The shopping experience at Appliance Central was easy but delivery is terrible. It took 3 days just to ship and now it's been 8 days and Aramex still haven't delivered my new microwave. All I get is a message saying it is delayed and no response from their online support at all. Appliance Online delivered products to me overnight. You need to get a new delivery company instead of the cheapest, it is costing you, customers.”

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Posted 3 years ago

“bought washing machine on line, not in stock. Haven't heard anything on when I might recieve it”

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Posted 3 years ago

“Your choice of courier "Aramex" has to be reassessed. I had to go and pick it up myself. "Free delivery" turned into and expense of petrol and time.”

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Posted 3 years ago

“The customer service, order process, and timely dispatch of the product that I ordered (a soundbar system at the high end) from Appliance Central was excellent. Unfortunately Appliance Central were badly let down by their delivery partner, Allied Express. Despite agreement with Allied Express upon a date to deliver the product when someone would be home, they instead delivered it (without authorisation) when no-one was there. This sensitive electronic equipment was dropped over a fence, and left in an area open to the elements for 2 days. My complaint email to Allied Express (having called and been told this was the only way to register a complaint), has to-date gone unanswered. In summary, I would recommend Appliance Central, however check who is going to deliver your item, and if it is Allied Express - I would request an alternate delivery partner, or not proceed.”

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Posted 3 years ago

“I have yet to receive my purchase despite ordering it several days ago.”

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Posted 3 years ago

“No comment at the moment still waiting for delivery.”

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Posted 3 years ago

“I am still waiting for my delivery”

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Posted 3 years ago

“Great price quick supply packing now taken away took another 3 days after arrival for old fridge to be taken away after being promised next day , then day after ,then finally taken on Thursday after Monday delivery”

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Posted 3 years ago

“Very poor communication, apart from an invoice sent there has been nothing. Other places inform as to what stage the order is up to or when the delivery date will be. I could have just got one from the shop. My old jug is broken and I’m needing this now. I HAVENT GOT THE ITEM ITS NOT DELIVERED YET.”

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Posted 3 years ago

“Ive been asked to write this review but my order still hasnt arrived....”

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Posted 3 years ago

“Delivery time was not accurate and the time it actually has taken so far would have changed my decision and bought from someone else”

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Posted 3 years ago

“I purchased a new Samsung refrigerator and paid for it two weeks before we moved so that we could have refrigeration on the day after we moved to our new home. The fridge was good for delivery and I was tracking it when it disappeared. I rang and was told to contact the delivery coordinator for whom I left both voicemail and text messages. With no response. I heard nothing at all until the following afternoon when I had a call half an hour before delivery. The delivery guys said they knew nothing about it being a day late. Unreliable delivery and poor communication.”

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Posted 3 years ago

“At present paid for this item 10 days ago and haven’t heard anything with regard to a delivery time. You only buy a washing machine when you need it.”

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Posted 3 years ago

“you have my money. I don't yet have my washing machine”

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Posted 3 years ago

Appliance Central is rated 4.5 based on 10,187 reviews