Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,593 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bad after sales customer support”

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Posted 7 months ago

“Am still waiting for my item to be delivered. It has been sent from Broadmeadow on 06/01 to Warnambool which is further from where I live. The truck would have been within 25 kms of my home when in transit. It makes no sense to send it further from my home.”

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Posted 7 months ago

“Delivery was pathetic, team left without completing job. Will never anyone to purchase anything from appliances central.”

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Posted 7 months ago

“I am still waiting on delivery”

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Posted 8 months ago

“I order a fridge and tv in November for delivery just before Christmas. The day of delivery I was notified that they didn't have any stock of the fridge (notwithstanding that there was four of the same fridge in the delivery vehicle). It is now early January with no communication as to when I will now receive the fridge. Extremely poor customer service”

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Posted 8 months ago

“I order a 55Q6NAU Hisense 55 INCH 4K QLED SMART TV on 22 December 2024. I haven't received the product yet.”

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Posted 8 months ago

“Terrible customer service. Purchased a fridge at Christmas based on its availability and due date. The delivery was cancelled at 11am the day it was due. I was promised to be the first in line with an 8am delivery. The delivery guys, who were actually absolutely lovely, arrived after 1pm.”

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Posted 8 months ago

“The pedestal I ordered has not yet been received. It was a gift for my daughter to take with her to Port Macquarie as she is relocating there for 12 months. She left for PM today. I’m very dissatisfied.”

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Posted 8 months ago

“Ordered on 12/12/2024, Still not been sent from Sydney Emailed sales on 23/12, no response received”

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Posted 8 months ago

“Player didn't work”

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Posted 8 months ago

“As I have not received I cannot comment”

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Posted 8 months ago

“I can’t write a review as the TV has not been delivered. I was advised that it would arrive on the 31 December. I wish I had been forewarned that the delivery service Aramex may not be able to deliver on time. Should have made a local purchase. Unimpressed.”

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Posted 8 months ago

“Delivered item 2 weeks late than the requested delivery date due to stock mismatch. Delivery truck came in without the actual washing machine that was purchased! Although customer service was good enough but had to go through lot of inconvenience!”

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Posted 8 months ago

“Congratulations. I am 65 years of age and you have delivered me the worst Retail experience of my life. It started with the delivery of my new fridge. The Couriers tried once to get the fridge in the door (which should have been wide enough according to your specifications) then gave up after one attempt and left it at our door. After numerous attempts to get it moved I had to pay Removalists $300. They came in, slipped the door off its hinges and took the fridge straight in. It took 5 minutes. Then as pert of my deal i rang to have the old fridge removed. Your people confirmed the date then no one showed up. I was given another date then informed half way through the day it too had been cancelled. A third booking was made and yet again it was a no show. I then made other arrangements. During this whole time I contacted your support staff on 5 occaisions and in each instance was told they would get back to me with the answer to my question. Not one called back and when I asked to speak specifically with whom I had been speaking I was always told it was there day off or they were in a meeting. Your back up service is non existant and rest assured I will be making comments to this extent on various Social media platforms over the next few days”

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Posted 8 months ago

“Ordered 2 weeks ago, still not delivered. Not impressed.”

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Posted 8 months ago

“Impossible to get a hold of. Been ringing the number everyday with no answer or straight to busy. Delivery is just sitting in Sydney for a week with aramex. No response to email or form submitted online. Disgraceful.”

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Posted 8 months ago

“Waited more than one month for the fridge to be delivered. No updates in between, no communications. I have to call three times to follow ups. Don’t want to do any business in the future.”

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Posted 8 months ago

“While you the goods promptly dispatched the courier company you are using is the worst we have experienced. Consequently as per my previous message to you about this we will not be buying from you again.”

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Posted 8 months ago

“Item was faulty.”

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Posted 8 months ago

“Can't review as still waiting for deliverey.”

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Posted 8 months ago

Appliance Central is rated 4.5 based on 10,593 reviews