Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,303 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting a delivery update of my purchase.”

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Posted 9 months ago

“The product is good, but the delivery was not so good. I need a manager to ring me thank you.”

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Posted 9 months ago

“It took me more than one month to receive the item, and the delivery was so poor, It had to be signed for in person, so my package was sent back, and I had to spend another 5.5dollars to choose redelivery, and it was delivered two days after I chose the delivery date. I wonder why there is no pickup station, or why it is not just placed in the lobby? I couldn't have asked for leave to stay at home for the delivery, and you didn't deliver it on the date I chose.”

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Posted 10 months ago

“Money was taken out for the heater on July 30. Still have not delivered the heater yet ?”

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Posted 10 months ago

“Still not received my Kenwood Chef after 13 days still in transit.”

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Posted 10 months ago

“The Only Good Thing Was The Price I paid for an LG 65 inch OLED TV and a LG soundbar which the website said were in stock. Next day I was emailed by Appliances Online/Villawood Betta and told the soundbar was not in stock. I was given the option to wait for the soundbar to come from the supplier and foolishly agreed. After 3 business days I changed my mind and asked for the TV without the bar since the Olympics started the following week. I then waited 7 days for the TV to be delivered from Sydney to Melbourne. So it arrived in Week 2 of the Olympics. On 7 August 2024, six business days after I asked for the unavailable soundbar to be dropped from my order, I have received no communication about refunding me the $800 paid for the soundbar. I have just rung Appliances Online and been told a refund takes 2 – 3 business days. An unsatisfying thing to hear when I’ve waited six days and no sign of a refund. At the moment I’m waiting on a callback.”

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Posted 10 months ago

“I received defected television. Seems like it was damaged during transit.”

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Posted 10 months ago

“Until now I have not received any information about shipping yet I wonder why...”

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Posted 10 months ago

“Courier worst courier to ever deal with :(”

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Posted 10 months ago

“I have recently written to you after a wait for the purchase I made which seems far too long without explanation. I am disappointed in the service. It is the first time I have used it an I was looking forward to using this contact for future needs. I'd be grateful to know where my purchase is and whn will ecive it. Alison Healey”

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Posted 10 months ago

“Definitely not a great review from me Very disappointed, I had a washing machine delivered & installed only to do my first load in which resulted in my laundry being flooded & neighbouring bedroom carpet & down my hallway and into the linen cupboard. What a huge mess 🤬🤬🤬🤬 The washing machine drain hose was NOT installed correctly Absolutely disgusted”

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Posted 10 months ago

“No follow up. Had to call several times. After delivery, had to organise someone else to fix, although it was included in the delivery. Very poor service.”

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Posted 10 months ago

“Product itself appears well built and serviceable. Delivery was pathetic. Never came on day promised. 12 hours of staying home to no delivery occurring. Rang appliance central and simply a referral to courier to follow up which never occurred. Compared to Amazon delivery it was pathetic and I would not buy another product from Appliance Central based on delivery experience and delayed time frame from leaving your warehouse to arrival in Adelaide.”

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Posted 10 months ago

“I have not received my product yet. Not sure what’s going on with the delivery.”

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Posted 10 months ago

“Initial order and delivery was fine, however there was difficulty with installation and attempts to contact you for assistance went ignored and I am still not able to use my appliance. Very disappointed.”

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Posted 10 months ago

“specifically asked for delivery be on a particualr day 4 times and was completely ignored all 4 times. Not good service.”

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Posted 11 months ago

“My new 4k bluray player had glitchy playback of one of my discs that works fine on my older cheaper player. I called to get it replaced but was told to email instead and now no one has replied to my email I sent more than a week ago.”

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Posted 11 months ago

“Refund my money back pl,I have not received my order”

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Posted 11 months ago

“I recently made a purchase but then due to some reason I cancelled my order, its been more then 11 days and still I haven’t got my refund. I spoke to 3 different agents and as usual all of them say that they will call me back but the call never comes back.”

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Posted 11 months ago

“Delivery was very poor was notified item was out for delivery on Thursday did not arrive unable to deliver on Friday item arrived on Monday morning”

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Posted 11 months ago

Appliance Central is rated 4.5 based on 10,303 reviews