Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,593 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Need to improve delivery partners”

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Posted 10 months ago

“Item not received”

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Posted 11 months ago

“Shop elsewhere - these warehouse sellers won't respond to emails after the sale. once they have your money, they are not interested - if you have a problem or enquiry you will be IGNORED”

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Posted 11 months ago

“Order is multiple weeks late. Called and email customer service to be told it is 2-3 business days late each time. Non confidence when my good will arrive. Will definitely not buy from you agaon”

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Posted 11 months ago

“Ordered item, when dispatching was notified that it wasn’t available which is ok, mistakes happen, was told I would be told a new estimate in 1-2 business days, that did not happen and I had to follow up. Then was told an even later date that you might get it in stock. If I knew it would take so long I would’ve ordered from elsewhere.”

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Posted 11 months ago

“Poor service, ordered a parcel on 6th September, was to be a birthday gift. Hasn't arrived yet, no communication re its whereabouts or expected delivery”

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Posted 11 months ago

“I’m surprised that I was even asked to leave a review since my order still hasn’t arrived yet. I was told that deliveries to “regional areas” might take a bit longer. Well - I’m living 25 minutes away from a major city and it’s been 10 days since I’ve ordered AND paid. So I can’t comment on the product but jeez their delivery service Aramex is certainly not good.”

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Posted 11 months ago

“Never got the item. Customer service doesn't reply to complaints. A nightmare to avoid.”

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Posted 11 months ago

“Service was wonderful. Item was delivered earlier. I’ll be using the Service again thank you very much.”

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Posted 1 year ago

“Left a message in the comments section to please leave at front door as I work 6 days a week. Was delivered but no one home to sign for it. Was then taken back to couriers base. Rang and asked to please re deliver with no signature and it then delivered to a news agent in Caddens, 25-30 minute drive despite numerous post offices/news agents within a 5 min drive. More of an issue with the couriers they use I guess. Should have just driven to JB HIFI in Penrith, 5 min away & only $10 more & not frustrating”

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Posted 1 year ago

“Still awaiting a delivery update of my purchase.”

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Posted 1 year ago

“The product is good, but the delivery was not so good. I need a manager to ring me thank you.”

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Posted 1 year ago

“It took me more than one month to receive the item, and the delivery was so poor, It had to be signed for in person, so my package was sent back, and I had to spend another 5.5dollars to choose redelivery, and it was delivered two days after I chose the delivery date. I wonder why there is no pickup station, or why it is not just placed in the lobby? I couldn't have asked for leave to stay at home for the delivery, and you didn't deliver it on the date I chose.”

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Posted 1 year ago

“Money was taken out for the heater on July 30. Still have not delivered the heater yet ?”

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Posted 1 year ago

“Still not received my Kenwood Chef after 13 days still in transit.”

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Posted 1 year ago

“The Only Good Thing Was The Price I paid for an LG 65 inch OLED TV and a LG soundbar which the website said were in stock. Next day I was emailed by Appliances Online/Villawood Betta and told the soundbar was not in stock. I was given the option to wait for the soundbar to come from the supplier and foolishly agreed. After 3 business days I changed my mind and asked for the TV without the bar since the Olympics started the following week. I then waited 7 days for the TV to be delivered from Sydney to Melbourne. So it arrived in Week 2 of the Olympics. On 7 August 2024, six business days after I asked for the unavailable soundbar to be dropped from my order, I have received no communication about refunding me the $800 paid for the soundbar. I have just rung Appliances Online and been told a refund takes 2 – 3 business days. An unsatisfying thing to hear when I’ve waited six days and no sign of a refund. At the moment I’m waiting on a callback.”

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Posted 1 year ago

“I received defected television. Seems like it was damaged during transit.”

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Posted 1 year ago

“Until now I have not received any information about shipping yet I wonder why...”

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Posted 1 year ago

“Courier worst courier to ever deal with :(”

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Posted 1 year ago

“I have recently written to you after a wait for the purchase I made which seems far too long without explanation. I am disappointed in the service. It is the first time I have used it an I was looking forward to using this contact for future needs. I'd be grateful to know where my purchase is and whn will ecive it. Alison Healey”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,593 reviews