Appliance Central Reviews

Name: Appliance Central
Rating: 4.53

4.5 Rating 11,270 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received my Kenwood Chef after 13 days still in transit.”

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Posted 1 year ago

“The Only Good Thing Was The Price I paid for an LG 65 inch OLED TV and a LG soundbar which the website said were in stock. Next day I was emailed by Appliances Online/Villawood Betta and told the soundbar was not in stock. I was given the option to wait for the soundbar to come from the supplier and foolishly agreed. After 3 business days I changed my mind and asked for the TV without the bar since the Olympics started the following week. I then waited 7 days for the TV to be delivered from Sydney to Melbourne. So it arrived in Week 2 of the Olympics. On 7 August 2024, six business days after I asked for the unavailable soundbar to be dropped from my order, I have received no communication about refunding me the $800 paid for the soundbar. I have just rung Appliances Online and been told a refund takes 2 – 3 business days. An unsatisfying thing to hear when I’ve waited six days and no sign of a refund. At the moment I’m waiting on a callback.”

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Posted 1 year ago

“I received defected television. Seems like it was damaged during transit.”

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Posted 1 year ago

“Until now I have not received any information about shipping yet I wonder why...”

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Posted 1 year ago

“Courier worst courier to ever deal with :(”

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Posted 1 year ago

“I have recently written to you after a wait for the purchase I made which seems far too long without explanation. I am disappointed in the service. It is the first time I have used it an I was looking forward to using this contact for future needs. I'd be grateful to know where my purchase is and whn will ecive it. Alison Healey”

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Posted 1 year ago

“Definitely not a great review from me Very disappointed, I had a washing machine delivered & installed only to do my first load in which resulted in my laundry being flooded & neighbouring bedroom carpet & down my hallway and into the linen cupboard. What a huge mess 🤬🤬🤬🤬 The washing machine drain hose was NOT installed correctly Absolutely disgusted”

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Posted 1 year ago

“No follow up. Had to call several times. After delivery, had to organise someone else to fix, although it was included in the delivery. Very poor service.”

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Posted 1 year ago

“Product itself appears well built and serviceable. Delivery was pathetic. Never came on day promised. 12 hours of staying home to no delivery occurring. Rang appliance central and simply a referral to courier to follow up which never occurred. Compared to Amazon delivery it was pathetic and I would not buy another product from Appliance Central based on delivery experience and delayed time frame from leaving your warehouse to arrival in Adelaide.”

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Posted 1 year ago

“I have not received my product yet. Not sure what’s going on with the delivery.”

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Posted 1 year ago

“Initial order and delivery was fine, however there was difficulty with installation and attempts to contact you for assistance went ignored and I am still not able to use my appliance. Very disappointed.”

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Posted 1 year ago

“specifically asked for delivery be on a particualr day 4 times and was completely ignored all 4 times. Not good service.”

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Posted 1 year ago

“My new 4k bluray player had glitchy playback of one of my discs that works fine on my older cheaper player. I called to get it replaced but was told to email instead and now no one has replied to my email I sent more than a week ago.”

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Posted 1 year ago

“Refund my money back pl,I have not received my order”

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Posted 1 year ago

“I recently made a purchase but then due to some reason I cancelled my order, its been more then 11 days and still I haven’t got my refund. I spoke to 3 different agents and as usual all of them say that they will call me back but the call never comes back.”

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Posted 1 year ago

“Delivery was very poor was notified item was out for delivery on Thursday did not arrive unable to deliver on Friday item arrived on Monday morning”

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Posted 1 year ago

“The TV we bought went on sale the next day. We asked if we could be refunded the difference. Rang and sent several emails. Didn’t even get acknowledged with a reply. Obviously no interest in customer satisfaction so won’t be using this company again. Very disappointing to deal with.”

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Posted 1 year ago

“It's been 11 days and my microwave is stuck at the warehouse with no further updates. I am not happy.”

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Posted 1 year ago

“The people that delivered didn't remove the strapping under machine it nearly broke a window jumping around laundry because it was not balanced correctly after I asked if it was & was told yes it was they left & I had to get a repair man to come & look what the trouble was & he found the strapping & removed it . Won't be getting anything more from you thanks”

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Posted 1 year ago

“still waiting for part of my order.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 11,270 reviews