Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,601 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“well so far all I can say is that I ordered my steam mop on the 4th of April was advised it would be DELIVERED on 12th April I still dont have the mop on the 14/04/24 I have been asked to drive 2 hours to a warehouse by the delivery company called - Aramex for me to pick it up Unsure why it can not be delivered as promised as the delivery company aramex is 15 mins from my front door - i have offered to pick it up from there depot at Berkley vale as they seem to have a problem with delivery, but all the delivery company say is we will text/email you - but I am still waiting for their text or email I have had no phone calls/text/ emails But I have paid for the mop in full”

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Posted 1 year ago

“I ordered an LG tv for $2,100 that was broken. When unboxing the tv, the screen has a bunch of dead cells at the top right of the screen. When trying to resolve this they provide lots of excuses and it has now been 4 weeks with no resolution. They said that they will replace the screen but I haven’t heard a thing and get out on hold every time I call. I would rather pay more from a store that can assist than deal with this unreliable brand and its ‘employees’.”

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Posted 1 year ago

“After the purchase I got an e-mail that it would take 2 weeks to ship my stuff. Two weeks later, no updates. Emailed the company and was told that would take more 5 business day. One week later, nothing. I sent another e-mail. This time they told there it was a product shortage but should arrive in stock in 3 days (although their web-site was still displaying it as available for Newcastle region). Four days later... nothing! My wife tried to call to get the purchase canceled, but guess what, their call center takes hours to pick your call. Emailed once more, they asked for more 4 days... This time, yaaay!, ready to ship. They called on a Tuesday, during working hours, I didn't see the call. Around 3:30 pm they send an email asking to confirm until 2 pm of that day if there would be someone at home to receive the product next day. I answered yes, but then they replied that the truck already left and I could only get my stuff the following Tuesday. So, in short, after nearly 2 months, I got the stuff I bought.”

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Posted 1 year ago

“Hi still waiting for delivery. I have tried to speak with arramax delivery people however there is no one to speak with. Apparently they tried to deliver I was at the address all day until 5 pm didn’t receive any tracking details Are you able assist Thanks Tony”

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Posted 1 year ago

“Fridge delivered seriously damaged. Refused delivery but tehe delivery driver refused to take it back stating we use it and they will organise a replacement. Called to confirm while they were still here. Sent through the photos and emailed as requested and are now told can only get a $100 refund for an $1800 damaged fridge that doesn't work properly because we used it. Called a thousand times to follow up. Am advised that soemone will call back which they never do. Will never use Appliance Central again and will recommend everyone avoid it.”

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Posted 1 year ago

“Ordered a microwave weeks ago only to receive a notification that they don’t have it in stock. No estimation of when it will be restocked, refunds available or any customer service communication. I tried to call and never got through, and no availability to leave a message. Have emailed with no response. Haven’t received my purchase or any communications. Almost feels like a scam.”

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Posted 1 year ago

“I ordered a smart tv since March 23 and it hasnt arrived yet.”

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Posted 1 year ago

“asking for feedback and not delivered”

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Posted 1 year ago

“Item has not arrived. I was requird to wait for 4 entire days next to my front door to sign for the package. Thats around $7000 of lost potential earnings(4days x 8hrs x $220 per hr). Aramex Courier appears to have lost the package. I have asked for a refund multiple times without assistance from Appliance central who have said to just keep wasting money by waiting by the door.”

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Posted 1 year ago

“Delivery men didn’t take rubbish away even though I had a confirmation with the options and conditions as I have purchased and there’s no product manual book at all.”

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Posted 1 year ago

“I have not received my vacuum yet”

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Posted 1 year ago

“Without a microwave from date of purchase to arrival date. Did not knock on door, just left it outside for me to drag in. Terrible!”

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Posted 1 year ago

“Waiting too long than what you said. From 7-14days to one and half month is extremely inconvenient for me. Living without fridge for one month? :( And the operator‘s attitudes are really bad.”

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Posted 1 year ago

“This has been a horrendous shopping experience. Firstly my package says delivered and signed for however it was not delivered to me and I did not sign for it. I then out through a complaint and have been sent photos of a totally different house and package that has nothing to do with me. I have tried to call Appliance central two days in a rom and just waited on hold for ages and had to hang up. I will never shop here again.”

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Posted 1 year ago

“No update on where my purchase is at”

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Posted 1 year ago

“Ara.ex attempted delivery once when not ho.e and have not tried since. They are no longer answering my emails and I cannot call them. I have not received the item still. Please refund my money and I will purchase elsewhere. Rob Owens.”

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Posted 1 year ago

“They say they have stock but they usually dont and will take forever to get it, without giving any updates. Very poor experience.”

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Posted 1 year ago

“has anyone gotten back to my email after the appliance was faulty??”

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Posted 1 year ago

“Delivery was fine but after sales service is non existent. Have emailed them twice but have not received a reply. John”

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Posted 1 year ago

“Hi The $525 Yamaha sound system does not at all Stan”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,601 reviews