Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,307 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my vacuum yet”

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Posted 1 year ago

“Without a microwave from date of purchase to arrival date. Did not knock on door, just left it outside for me to drag in. Terrible!”

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Posted 1 year ago

“Waiting too long than what you said. From 7-14days to one and half month is extremely inconvenient for me. Living without fridge for one month? :( And the operator‘s attitudes are really bad.”

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Posted 1 year ago

“This has been a horrendous shopping experience. Firstly my package says delivered and signed for however it was not delivered to me and I did not sign for it. I then out through a complaint and have been sent photos of a totally different house and package that has nothing to do with me. I have tried to call Appliance central two days in a rom and just waited on hold for ages and had to hang up. I will never shop here again.”

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Posted 1 year ago

“No update on where my purchase is at”

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Posted 1 year ago

“Ara.ex attempted delivery once when not ho.e and have not tried since. They are no longer answering my emails and I cannot call them. I have not received the item still. Please refund my money and I will purchase elsewhere. Rob Owens.”

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Posted 1 year ago

“They say they have stock but they usually dont and will take forever to get it, without giving any updates. Very poor experience.”

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Posted 1 year ago

“has anyone gotten back to my email after the appliance was faulty??”

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Posted 1 year ago

“Delivery was fine but after sales service is non existent. Have emailed them twice but have not received a reply. John”

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Posted 1 year ago

“Hi The $525 Yamaha sound system does not at all Stan”

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Posted 1 year ago

“TV Arrived Smashed”

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Posted 1 year ago

“Expected delivery date was 2 weeks ago still have NOT received it. Not happy”

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Posted 1 year ago

“Disappointed. Delayed delivery for my fridge in the last minute and all my frozen food packed out of the old fridge got ruined. I lelf messages in email or phone number and didn't get any response. Not recommended.”

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Posted 1 year ago

“Slow response, havent receive the item i ordered until now (ordered almost 2 weeks ago)”

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Posted 1 year ago

“Terrible service. Appliance was damaged when it arrived (two months after ordering it - it was in back order. I understand that's out of their control). Because it was damaged I am now waiting another 1-2 weeks for a replacement.”

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Posted 1 year ago

“Don't trust these guys. I purchased oven 10/12/23, after lots of texts back and forth about delivery date, I finally locked in 10/01/24, waited all day... no oven. After 6pm was told they dont actually have the oven in stock, this is 1 month after i paid in full for the oven. As at 31/1/24 no oven and I then requested a full refund after going to NSW Fair Trading. Would not trust these guys, looking at reviews they seem to sell stuff that they actually can't deliver. Stay away from them & go to a reputable retailer, its worth paying a bit more to actually receive what you paid for.”

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Posted 1 year ago

“I am still yet to receive my item. The couriers have not been helpful at all. Very disappointed!”

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Posted 1 year ago

“Forgot about my order until I contacted them. It was sent out the next day which is 2 weeks ago. Still haven't received it. Very little communication.”

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Posted 1 year ago

“I have recieved the email link to review our recent purchase of LG TV however the TV has not yet been delivered! Although it was appaently dispatched the day after I ordered it (11 days ago) it has sat at a depot 40minutes from my house for the past 9 days and we still await delivery. I have made enquiry to the delivery company, however that has been unanswered. Maybe Appliance Central needs to review their delivery company, or could follow up to make sure deliveries are made rather than sending out review emails. Hopefully our new TV shows up soon!!”

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Posted 1 year ago

“I paid for delivery and installation. Installation was refused.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,307 reviews