Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,306 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The TV we bought went on sale the next day. We asked if we could be refunded the difference. Rang and sent several emails. Didn’t even get acknowledged with a reply. Obviously no interest in customer satisfaction so won’t be using this company again. Very disappointing to deal with.”

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Posted 11 months ago

“It's been 11 days and my microwave is stuck at the warehouse with no further updates. I am not happy.”

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Posted 11 months ago

“The people that delivered didn't remove the strapping under machine it nearly broke a window jumping around laundry because it was not balanced correctly after I asked if it was & was told yes it was they left & I had to get a repair man to come & look what the trouble was & he found the strapping & removed it . Won't be getting anything more from you thanks”

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Posted 11 months ago

“still waiting for part of my order.”

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Posted 11 months ago

“The product description made no reference to the need to hire skilled electricians to connect to a separate switchboard vs plugging into the existing mains. This cost me almost as much as the product itself. When I asked to return the item based on doubling the cost and poor description, I was told yes at my own expense and they would deduct 20% to restock something that hasn't been opened - Disgusting profiteering. I will never buy from these guys again but they wont care.”

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Posted 11 months ago

“A really bad purchase. The Hisense TV 65U8KAU is a dud. Managed to get it out of the box and set it up and flicking through channels it lost the picture. Completely dark screen, which for a TV seems like a critical fault. It seems possible to reset the TV by unplugging from power, but then it randomly does the same within 30min. Since this happened on the first day of use I asked appliance central to refund the purchase. Instead they pointed me to the manufacturer warranty which instead of sending someone to repair wasted my time on troubleshooting via the phone. Total waist at the moment, the TV does not work and has been sitting a dud in the loving room for over two weeks now. I request a refund! Do not buy this model/brand.”

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Posted 11 months ago

“Item was not delivered to my address although I was home! instead left it at a picking point. Also the item was defect out of box and still the issue has not been resolved.”

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Posted 11 months ago

“Very poor service as I’m trying to sort out damage caused by the incorrect installation of my washing machine. The delivery drivers didn’t install the water hose correctly and it has leaked and caused damage to my laundry cabinets. Tried calling requesting supervisor and yet to get a call back. Has been going for over a week. Poor service.”

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Posted 11 months ago

“I haven’t received my product. I tried to contact the courier company to reschedule delivery and had no update after 1 week I am still waiting on response. I have attempted to contact Appliance Central via email on 2 occasions and I have not received a response either and still waiting after 1 week.”

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Posted 11 months ago

“Have yet to receive it”

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Posted 11 months ago

“I am yet to receive my device. For some sad reason Appliance Central used the worst possible courier - Aramex I am quite sure my device is far from the depot”

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Posted 11 months ago

“I will never buy anything from you people again waiting all day for our washing machine can't ring driver rang company said they will ring back in ten minutes no one rang us up at all very poor service Tony Gauci. Still waiting order two weeks ago terrible.”

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Posted 11 months ago

“Very poor service”

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Posted 1 year ago

“We did not appreciate been charged 20 percent for restocking a returned item I rang first about the item I did not get a acceptable answer I rang Panasonic same problem product knowledge is the name of the game or just go on line and find out stuff”

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Posted 1 year ago

“Hi have not yet received my order yet so would not know I would find new Courier service”

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Posted 1 year ago

“1month no goods”

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Posted 1 year ago

“Product is extremely poor quality. We paid more than we should for something of this poor quality. The internal shelves and seals are very flimsy. I doubt this dishwasher will last 1 year. Do not buy.”

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Posted 1 year ago

“Hi thanks for giving me the opportunity I ordered this item on 9/5/24 today is 23/5/24 emails unanswered from your courier and yourself still have not received goods no customer service disgraceful!!!”

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Posted 1 year ago

“I have always used appliances online but unfortunately this time, there's a bit of a wait for the item I needed. Thought Appliance Central would provide compatible service but to our disappointment, they did not install the dryer I ordered even though I have put in a request to do so in the comment of the order. The new dryer was only delivered in a box and the old one taken away. I have ordered 3 dryers before from Appliances Online and they have always installed it for me with no hassle.”

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Posted 1 year ago

“The product stopped working in a month.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,306 reviews