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Appliance Central Reviews

4.5 Rating 8,494 Reviews

88 %

of reviewers recommend Appliance Central

Company Reviews

Product Reviews

4.5

Based on 8,494 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Appliance Central 5 star review on 29th May 2024

Appliance Central 5 star review on 25th May 2024

Bernadette Phillips

Appliance Central 5 star review on 25th May 2024

Bernadette Phillips

Appliance Central 5 star review on 25th May 2024

Bernadette Phillips

Appliance Central 5 star review on 12th February 2024

Appliance Central 5 star review on 18th December 2023

Appliance Central 5 star review on 17th December 2023

62

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fridge was in back order. When it was available, Appliance Central emailed me the date for delivery. I was able to reschedule it to the date that suited me. The fridge was delivered on time efficiently. The only issue was the guys forgot to make sure the fridge stand evenly on the floor before they left. Fortunately, I could adjust the stands of the fridge myself later.”

Posted 2 months ago

“No problem with the product and price. Shipping was an issue. If signature required courier should try and arrive when someone is home, not come in the middle of the day when most people work. I had to redirect to another family member who could be home on the nominated day so delivery was delayed. When they did arrive it was at the end of the day. Why couldn’t they have done that first time around and then I wouldn’t have had to wait and pay extra for redirect.”

Posted 2 months ago

“As good as I now expect with online shopping”

Posted 2 months ago

“Arrived on time and Tv worked out of the box”

Posted 2 months ago

“Communication regarding item purchased was lacking in updates. I had to contact the company to get an update on my item. I understand things happen but effective communication needs to be more of a priority to customers as it shows the company cares about you as a valued customer & will make the customer want to return to purchase more. Sadly I won't be in any hurry to return for any future purchases at this point due to my concerns over communication matter. You have great prices for products & that's great but it's not all that matters to me when purchasing from a company.”

Posted 2 months ago

“It all worked well.”

Posted 2 months ago

“Easy to deal with”

Posted 2 months ago

“Na”

Posted 2 months ago

“Fast service”

Posted 2 months ago

“Delivery service not really good, delivery person need to be more helpful and more professional to treat customer, want to leave tv at the front door and no communication before coming. Disappointed with delivery service.”

Posted 2 months ago

“Price was low. Service good. Order process was simple and easy to understand. Delivery was prompt. The only issue was box was damaged on arrival, but item was not damaged.”

Posted 2 months ago

“Everything was good appart from delivery crew. First they rejected to collect the box and had to call their boss, secondly they quickly droped the fridge and didn't take the protector packaging and films off the fridge. They were in rush to do other deliveries most likely”

Posted 2 months ago

“The purchase was handled professionally and the delivery was satisfactory”

Posted 2 months ago

“Product arrived in good time”

Posted 2 months ago

“Good communication way”

Posted 2 months ago

“Competitive price, friendly service. But be warned: I ordered late Friday, promised delivery Monday. Delivery(Aramex) let them down and did not pick up the TV. No information on tracking at all on Aramex site so late morning Monday I rang AC and they confirmed no pick-up made. David arranged another service (Alliance Express) to pick up with same day delivery. Monday afternoon I rang Alliance Express and they claimed "on board for delivery". Late Monday rang Appliance Express and they said no pick-up as "overloaded" but promised Tuesday. Late Tuesday am I rang AC to check on delivery, Appliance Express had not picked up. A call to Appliance Express resulted in them assigning a driver to pick up specially. This happened and delivery was made late in afternoon. Kudos to David and AC for quick action on non-delivery, but beware of Aramex and Allied Express delivery promises.”

Posted 2 months ago

“Excellent delivery and installation. Excellent removal of old machine. New washing machine works great. But they didn’t take away the packaging which I didn’t realize wasn’t part of the service. My 79 yo mother was not happy about that. It should be clearer on the website”

Posted 2 months ago

“Bought 2 appliances from Appliance Central never haver any issues. It's great that they could remove the old appliance as well.”

Posted 2 months ago

“The service and price are good, but Aramex delivery is inefficient. Ordered from Appliance Central on Feb 9, delivered on Feb 13 as stated on their website. I Wasn't home; Aramex driver said will redeliver in two days, but never did. Product sent to depot.”

Posted 3 months ago

“Arrived Polite workmen No hassles”

Posted 3 months ago

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Appliance Central is rated 4.5 based on 8,494 reviews