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Appliance Direct Reviews

4.5 Rating 133 Reviews

87 %

of reviewers recommend Appliance Direct

Company Reviews

4.5

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Appliance Direct 1 star review on 6th November 2020

Appliance Direct 1 star review on 6th November 2020

Appliance Direct 5 star review on 26th August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price on appliances and very easy to order. Delivery was on time with information at every stage. Delivery guys were very pleasant, rang when they were 20 mins away. I haven’t had the need to return or speak to customer services so I can only say I would use again without hesitation regarding order and delivery. I definitely recommend.”

Posted 4 years ago

“Pleasure to do business with this company. Would not hesitate to use them again, good price and fast delivery very helpful delivery staff. Overall excellent.”

Posted 4 years ago

“First class service throughout the processes of buying and delivery, polite people to deal with and I will uses them again.”

Posted 4 years ago

“I used this company for the first time to buy a dehumidifier that was not in stock at the manufacture, but this company did have stock for the model I was after. Ordered online and it arrived by courier a couple of days later, despite having only paid for the 3 to 5 day service. They also kept me up to date on the order progress via email. Cost was slightly more than buying direct from the manufacturer, because I had to pay for the delivery as opposed to free delivery, but Appliance Direct did have it in stock.”

Posted 4 years ago

“Delivered product on time and exactly as they said they would. Very good and efficient service”

Posted 4 years ago

“The service was out standing and the delivery prompt. Easy to get hold of and Lauren in appliances cover was excellent to talk over problems etc.”

Posted 4 years ago

“Excellant price and easy to use site ,prompt delivery and very helpful delivery m0en”

Posted 4 years ago

“Good value and service”

Posted 4 years ago

“Speedy delivery. No issues.”

Posted 4 years ago

“Brought on line, arrived when they said it would, excellent product works as expected. Delighted”

Posted 4 years ago

“Quick delivery. Phoned to let me know when they’d be delivery. Good price.”

Posted 4 years ago

“Fantastic customer service”

Posted 4 years ago

“I’m loving my product, it’s every thing that it says it arrives on the date promise it fits well in my kitchen and complete the look”

Posted 4 years ago

“Great communication start to finish well packaged speedy delivery”

Posted 4 years ago

“Simple easy transaction , very efficient company”

Posted 4 years ago

“Ordered a chest freezer, to be delivered at a later date was kept informed by them every step of the way by email, very friendly, delivered when they said it would be, would recommend them to family and friends, if I need any other electrical items in future will try them first”

Posted 5 years ago

“The best price I could find for the cooker & hood I wanted. They delivered on the day I asked for and kept me informed throughout the day as delivery time got nearer. I had the time & confidence to pop out for a coffee whilst waiting!”

Posted 5 years ago

“My daughters tumble drier broke ordered a new Hotpoint Codenser Drier for next day delivery arrived on time and they unpacked it for her as well many thanks for a great service”

Posted 5 years ago

“Absolutely perfect from start to finish. What they said they would do ,they did On time , fantastic service.”

Posted 5 years ago

“Having been let down by another supplier contacted the above via phone to see if the item could be delivered as advertised . Following a very helpful call all good Sure enough ordered circa midday on a Friday and it arrived a.m Saturday morning Great service.”

Posted 5 years ago

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Appliance Direct is rated 4.5 based on 133 reviews