Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.49

4.5 Rating 161 Reviews

88 %

of reviewers recommend Appliance Direct

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4.5

Based on 161 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

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Appliance Direct 5 star review on 8th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a chest freezer, to be delivered at a later date was kept informed by them every step of the way by email, very friendly, delivered when they said it would be, would recommend them to family and friends, if I need any other electrical items in future will try them first”

Helpful Report

Posted 7 years ago

“The best price I could find for the cooker & hood I wanted. They delivered on the day I asked for and kept me informed throughout the day as delivery time got nearer. I had the time & confidence to pop out for a coffee whilst waiting!”

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Posted 7 years ago

“My daughters tumble drier broke ordered a new Hotpoint Codenser Drier for next day delivery arrived on time and they unpacked it for her as well many thanks for a great service”

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Posted 7 years ago

“Absolutely perfect from start to finish. What they said they would do ,they did On time , fantastic service.”

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Posted 7 years ago

“Having been let down by another supplier contacted the above via phone to see if the item could be delivered as advertised . Following a very helpful call all good Sure enough ordered circa midday on a Friday and it arrived a.m Saturday morning Great service.”

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Posted 7 years ago

“Excellent service both on time of delivery and friendly efficient staff”

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Posted 7 years ago

“Very quick delivery. Best price on the internet for the burglar alarm I got.”

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Posted 7 years ago

“Excellent company to use”

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Posted 7 years ago

“Excellent service. Product delivered earlier than I expected. Tracking updates regularly. I would use this company again and highly recommend them. Microwave was very reasonably priced and did not find cheaper anywhere else.”

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Posted 7 years ago

“I found this company online. The showroom doesn’t do the company justice as we hoped to see the items we saw online but ordered at the showroom based on price after visiting Currys who were about 25% more expensive for the same products. We bought a freezer, oven and gas hob. We were offered a delivery slot that suited. The delivery men were both exceptionally polite and offered to unwrap and take the packaging away which was great. A huge thank you to Appliance Direct, we will definitely be using you again and recommending.”

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Posted 7 years ago

“Excellent service,The. Item was out of stock when ordered,so the delivery date was 2 weeks,They gave me a 2 hr slot and also phoned half hr before delivery,Thankyou,will order from them again.”

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Posted 7 years ago

“Delivered within specified time. Packaging good condition. Arrived within specified slot, good communication and phone call 10 minutes before delivery. Although the Samsung extractor hood has not been installed yet, looks in tact.”

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Posted 7 years ago

“The price is good the website is easy to use and the delivery arrived within the time frame quoted. Your delivery men were very polite and friendly, the removal of my old machine was excellent (the men were very careful), they unpacked my new machie in the van and they were careful with that too. I would definitely recommend Appliance Direct”

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Posted 7 years ago

“I ordered a blue Smeg fridge and the price was at least £300 cheaper than any rival. Great communication prior to delivery - 2 men unwrapped and places fridge in its home in my kitchen - made sure i was satisfied before they left. Great service - great price - what’s not to like !”

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Posted 7 years ago

“Couldn’t fault them, delivered on time, good communication, good appliance. No problems at all.”

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Posted 7 years ago

“Prompt delivery, good communication, great service and excellent product, made in the UK Best appliance we’ve bought for ages (Ebac dehumidifier) Very pleased, Thanks”

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Posted 7 years ago

“I had ordered and paid for my appliance else where and a month later still being fobbed off about the delivery, I found the same appliance with this company £49.99 cheaper and delivered it in 2 days. Hats off for service, very pleased and will definitely shop here again”

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Posted 7 years ago

“Easy to use site. Delivery when stated. No complaints”

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Posted 7 years ago

“Superb price for microwave, cannot fault quality and delivery. Very good company to purchase from.”

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Posted 7 years ago

“First class service”

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Posted 7 years ago

Appliance Direct is rated 4.5 based on 161 reviews