Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.47

4.5 Rating 148 Reviews

87 %

of reviewers recommend Appliance Direct

Company Reviews

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Metrics

4.5

Based on 148 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Appliance Direct 1 star review on 6th November 2020

Marian

Appliance Direct 5 star review on 26th August 2020

Lindsey

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price is good the website is easy to use and the delivery arrived within the time frame quoted. Your delivery men were very polite and friendly, the removal of my old machine was excellent (the men were very careful), they unpacked my new machie in the van and they were careful with that too. I would definitely recommend Appliance Direct”

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Posted 6 years ago

“I ordered a blue Smeg fridge and the price was at least £300 cheaper than any rival. Great communication prior to delivery - 2 men unwrapped and places fridge in its home in my kitchen - made sure i was satisfied before they left. Great service - great price - what’s not to like !”

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Posted 6 years ago

“Couldn’t fault them, delivered on time, good communication, good appliance. No problems at all.”

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Posted 6 years ago

“Prompt delivery, good communication, great service and excellent product, made in the UK Best appliance we’ve bought for ages (Ebac dehumidifier) Very pleased, Thanks”

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Posted 6 years ago

“I had ordered and paid for my appliance else where and a month later still being fobbed off about the delivery, I found the same appliance with this company £49.99 cheaper and delivered it in 2 days. Hats off for service, very pleased and will definitely shop here again”

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Posted 6 years ago

“Easy to use site. Delivery when stated. No complaints”

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Posted 6 years ago

“Superb price for microwave, cannot fault quality and delivery. Very good company to purchase from.”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Great products, great service, great prices! Couldn't ask for more. I will definitely use them again and would recommend to anyone.”

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Posted 7 years ago

“Third order I've placed with this company the service is second to none from order to after sales”

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Posted 7 years ago

“good customer service good delivery and polite all the way”

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Posted 7 years ago

“Delivered what I wanted when I wanted it with no fuss.”

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Posted 7 years ago

“Very clear ordering process, tracking and delivery time provided. All very straightforward, thanks.”

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Posted 7 years ago

“Excellent price, delivery described by company 100%, packaging 100%, can't fault the company, will recommend and use again”

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Posted 7 years ago

“We've had a lot of deliveries recently and this service was the best. Choice of delivery date. Excellent communication with 2 hour slot given the day before and a phone call on the day. Unpacking the appliance was standard and the crew collected the old appliance from our kitchen. And the best price also. Would 100% recommend.”

Helpful Report

Posted 7 years ago

“I had a lovely, well informed lady on the phone, who guided me on the right appliance for my home. Since it was the first time I had purchased an air conditioner, her advice was very important. My order arrived a few days later, well packed, and delivered .I shall use the Company again. Very good service, friendly and knowledgeable staff.”

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Posted 7 years ago

“Incredible service very quick to deliver presentation of product excellent recommend them to any person”

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Posted 6 years ago

“very easy transaction and delivery was as quick.”

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Posted 6 years ago

“Competitive price easy to order .good communication and time span with delivery .”

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Posted 6 years ago

Appliance Direct is rated 4.5 based on 148 reviews