Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.47

4.5 Rating 133 Reviews

87 %

of reviewers recommend Appliance Direct

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Metrics

4.5

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Appliance Direct 1 star review on 6th November 2020

Marian

Appliance Direct 5 star review on 26th August 2020

Lindsey

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dissappointed that I was not informed when item was at the collection point or given my collection code which was required for me to be able to collect, unable to do so without it Other than that all good.”

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Posted 4 years ago

“Happy with tumble dryer however disappointing customer service. Had ordered machine which stated available for delivery the following weekend, however after hearing nothing for over a week I called customer service who told me the machine was now out of stock and someone would call me to arrange a replacement. 2 weeks and 3 calls to appliance direct later and still nothing from them. I ended up having to wait for original machine to come back in stock.”

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Posted 4 years ago

“Great delivery on time but the phone I purchased should have come with a free memory bank never recieved wrote to the company three times no reply.”

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Posted 4 years ago

Appliance Direct is rated 4.5 based on 133 reviews