Appliance Direct Reviews

Name: Appliance Direct
Rating: 4.47

4.5 Rating 133 Reviews

87 %

of reviewers recommend Appliance Direct

Company Reviews

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Metrics

4.5

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Appliance Direct 1 star review on 6th November 2020

Marian

Appliance Direct 5 star review on 26th August 2020

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service both on time of delivery and friendly efficient staff”

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Posted 5 years ago

“Very quick delivery. Best price on the internet for the burglar alarm I got.”

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Posted 5 years ago

“Excellent company to use”

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Posted 5 years ago

“Excellent service. Product delivered earlier than I expected. Tracking updates regularly. I would use this company again and highly recommend them. Microwave was very reasonably priced and did not find cheaper anywhere else.”

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Posted 5 years ago

“I found this company online. The showroom doesn’t do the company justice as we hoped to see the items we saw online but ordered at the showroom based on price after visiting Currys who were about 25% more expensive for the same products. We bought a freezer, oven and gas hob. We were offered a delivery slot that suited. The delivery men were both exceptionally polite and offered to unwrap and take the packaging away which was great. A huge thank you to Appliance Direct, we will definitely be using you again and recommending.”

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Posted 5 years ago

“Excellent service,The. Item was out of stock when ordered,so the delivery date was 2 weeks,They gave me a 2 hr slot and also phoned half hr before delivery,Thankyou,will order from them again.”

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Posted 5 years ago

“Delivered within specified time. Packaging good condition. Arrived within specified slot, good communication and phone call 10 minutes before delivery. Although the Samsung extractor hood has not been installed yet, looks in tact.”

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Posted 5 years ago

“The price is good the website is easy to use and the delivery arrived within the time frame quoted. Your delivery men were very polite and friendly, the removal of my old machine was excellent (the men were very careful), they unpacked my new machie in the van and they were careful with that too. I would definitely recommend Appliance Direct”

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Posted 5 years ago

“I ordered a blue Smeg fridge and the price was at least £300 cheaper than any rival. Great communication prior to delivery - 2 men unwrapped and places fridge in its home in my kitchen - made sure i was satisfied before they left. Great service - great price - what’s not to like !”

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Posted 5 years ago

“Couldn’t fault them, delivered on time, good communication, good appliance. No problems at all.”

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Posted 5 years ago

“Prompt delivery, good communication, great service and excellent product, made in the UK Best appliance we’ve bought for ages (Ebac dehumidifier) Very pleased, Thanks”

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Posted 5 years ago

“I had ordered and paid for my appliance else where and a month later still being fobbed off about the delivery, I found the same appliance with this company £49.99 cheaper and delivered it in 2 days. Hats off for service, very pleased and will definitely shop here again”